Huron
External Business Office Manager, Revenue Cycle
Huron, Chicago, Illinois, United States, 60290
Overview
External Business Office Manager, Revenue Cycle — The Extended Business Office (EBO) Operations Manager is responsible for the management of the virtual extended international business office (IBO). This role supports the extended business office staff as the point of contact for day-to-day operations, interpretation of policies, and dissemination of new direction and information. The Operations Manager reports directly to the Executive Sr. Director of Revenue Cycle and collaborates with the IBO manager and corporate support teams. This position is critical to the consistent service delivery of revenue cycle management to multiple clients and has direct responsibility for the overall financial and partnership success.
Key Responsibilities
Manage the onboarding process for new clients, staff assignments, and point solutions, including coordination of system access, equipment, required training, and onboarding expectations with the client and IBO manager counterpart.
Create and maintain key performance indicators, including project and client-specific KPI requests.
Coordinate with RC Analytics and IT to ensure reporting is accurate and up-to-date, including time entry, computer activity, and client activity log reporting.
Collaborate with the IBO Manager on staff performance escalations and concerns related to absence and time reporting, ensuring appropriate coverage to meet goals and deadlines.
Required Skills
MEDITECH EHR experience.
Knowledge of multi-state healthcare industry issues and trends, legal issues in the field of revenue cycle, knowledge of third-party and governmental guidelines and regulations.
Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, Excel, OneNote, and SmartSheet.
Excellent communication skills – both oral and written – and an ability to relay information effectively between our IBO team(s) and the client.
Flexible and adaptable to change.
Critical thinking skills in making decisions in ambiguity.
Strong organizational skills, including the ability to prioritize initiatives based on risk and benefit profiles, manage multiple initiatives at once, respond to email and phone calls timely, and create/manage a project workplan.
Strong analytical skills and demonstrated ability to interpret large data sets and translate outcomes into recommendations for improvement.
Core Qualifications
Current permanent U.S. work authorization required.
Requires Bachelor’s degree (Business Administration, Accounting, Finance, Information Technology, or Health Administration preferred) and 5+ years of experience within revenue cycle operations, revenue metrics and analytics, and revenue management or an equivalent combination of education and experience.
3-5+ years of leadership experience in a multi-facility, integrated health care delivery system, consulting experience or combination of; preferred.
Offshore team experience preferred.
Proficient in Microsoft Office (Word, PowerPoint, Excel, Teams, OneNote) & SmartSheet.
Compensation and Benefits The estimated salary range for this job is $80,000 - $105,000. This range represents a good faith estimate of the pay Huron reasonably expects to pay for this job at the time of the posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes and required travel. This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay-for-performance philosophy and Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.
Position Details Position Level: Manager
Country: United States of America
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Administrative
Industries: Business Consulting and Services
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Key Responsibilities
Manage the onboarding process for new clients, staff assignments, and point solutions, including coordination of system access, equipment, required training, and onboarding expectations with the client and IBO manager counterpart.
Create and maintain key performance indicators, including project and client-specific KPI requests.
Coordinate with RC Analytics and IT to ensure reporting is accurate and up-to-date, including time entry, computer activity, and client activity log reporting.
Collaborate with the IBO Manager on staff performance escalations and concerns related to absence and time reporting, ensuring appropriate coverage to meet goals and deadlines.
Required Skills
MEDITECH EHR experience.
Knowledge of multi-state healthcare industry issues and trends, legal issues in the field of revenue cycle, knowledge of third-party and governmental guidelines and regulations.
Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, Excel, OneNote, and SmartSheet.
Excellent communication skills – both oral and written – and an ability to relay information effectively between our IBO team(s) and the client.
Flexible and adaptable to change.
Critical thinking skills in making decisions in ambiguity.
Strong organizational skills, including the ability to prioritize initiatives based on risk and benefit profiles, manage multiple initiatives at once, respond to email and phone calls timely, and create/manage a project workplan.
Strong analytical skills and demonstrated ability to interpret large data sets and translate outcomes into recommendations for improvement.
Core Qualifications
Current permanent U.S. work authorization required.
Requires Bachelor’s degree (Business Administration, Accounting, Finance, Information Technology, or Health Administration preferred) and 5+ years of experience within revenue cycle operations, revenue metrics and analytics, and revenue management or an equivalent combination of education and experience.
3-5+ years of leadership experience in a multi-facility, integrated health care delivery system, consulting experience or combination of; preferred.
Offshore team experience preferred.
Proficient in Microsoft Office (Word, PowerPoint, Excel, Teams, OneNote) & SmartSheet.
Compensation and Benefits The estimated salary range for this job is $80,000 - $105,000. This range represents a good faith estimate of the pay Huron reasonably expects to pay for this job at the time of the posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes and required travel. This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay-for-performance philosophy and Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.
Position Details Position Level: Manager
Country: United States of America
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Administrative
Industries: Business Consulting and Services
#J-18808-Ljbffr