Ross Stores, Inc.
Overview
Join to apply for the
Assistant Store Manager
role at
Ross Stores, Inc. Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores. We focus on delivering high-quality brands and on-trend merchandise at extraordinary savings, providing a fun and exciting treasure hunt experience. General Purpose
Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies regarding Customers, Associates and merchandising. Learn all phases of Store operations. In the absence of the Store Manager, lead the entire operation to ensure Company standards and best practices are met. Essential Functions
General Operating Requirements
Leads all Company Best Practices and maximizes productivity by minimizing steps and touches. Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance. Communicates variances to Company standards to the Store Manager. Ensures proper scheduling of Associates to meet business objectives. Ensures compliance with all State, Local and Federal regulations. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Accepts special assignments as directed by Leadership. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed. Organizational Development
Assists in recruiting, hiring, training and developing non-exempt Associates. Ensures compliance with Ross personnel policies and procedures. Assists with Associate Relations issues by communicating incidents to the Store Manager or District Manager as needed. Expense Control
Assists in managing and monitoring actual expenditures to stay within budget. Controls payroll hours to plan, as the primary controllable expense, and adjusts to current business trends. Maintaining a Safe & Secure Environment
Safety is the number one priority; practices safe behaviors in all tasks. Ensures all Associates understand and can execute emergency operating procedures. Maintains adherence to Company safety policies for the safety of Associates and Customers. Assists in facilitating monthly safety meetings. Customer Service
Treats customers, Associates and leaders with respect. Demonstrates courtesy, friendliness and professionalism; recognizes Associates using Company programs. Executes Customer service programs and Merchandise Presentation programs through Associate training and supervision. Supervises and coaches Retail Associates in providing efficient and friendly service at registers, Customer Service desks, fitting rooms, and sales floor. Personal And Store Brand
Represents and supports the Company brand at all times. Maintains a professional appearance per the Company Dress Code and reinforces it. Manages Store to maintain a clean, neat, easy-to-shop environment. Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Merchandise Processing and In-Store Marketing
Ensures recovery, sizing and markdowns are completed to Company standards; assigns tasks and follows up per Best Practice. Ensures merchandise is presented and organized according to Company merchandising guidelines. Urgently manages merchandise processing to the sales floor within the Company timeframe. Loss Prevention
Assists with training Associates on Loss Prevention awareness and store shortage goals. Demonstrates integrity and safeguards confidential information, cash and merchandise. Complies with Loss Prevention Awareness Program and leads inventory processes and loss prevention initiatives. Monitors stock policies and ensures Public View Monitor (PVM) system is maintained. Competencies
Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution Qualifications And Special Skills
Two or more years of Store or Assistant Store Manager experience in a retail environment. Ability to supervise, motivate and communicate positively to Store Associates at all levels. Ability to handle multiple tasks and prioritize; provide direction and follow through to completion. Ability to set priorities and exercise independent judgment. Maintain high quality of Customer service. Fluency in English. Ability to work evenings and weekends. Ability to perform basic mathematical calculations commonly used in retail environments. Physical Requirements / ADA
Ability to use all Store equipment, including PDTs, registers and PCs as required. Standing, walking, and moving around the store up to 100% of working time. Regularly bend, squat, kneel, climb, carry, reach, and stoop; occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other supplies. Certain assignments may require additional qualifications and skills. Supervisory Responsibilities
Direct supervision of all non-exempt Associates. Disclaimer
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, disability, sex, veteran status, marital status, and other protected categories.
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Join to apply for the
Assistant Store Manager
role at
Ross Stores, Inc. Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores. We focus on delivering high-quality brands and on-trend merchandise at extraordinary savings, providing a fun and exciting treasure hunt experience. General Purpose
Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies regarding Customers, Associates and merchandising. Learn all phases of Store operations. In the absence of the Store Manager, lead the entire operation to ensure Company standards and best practices are met. Essential Functions
General Operating Requirements
Leads all Company Best Practices and maximizes productivity by minimizing steps and touches. Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance. Communicates variances to Company standards to the Store Manager. Ensures proper scheduling of Associates to meet business objectives. Ensures compliance with all State, Local and Federal regulations. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Accepts special assignments as directed by Leadership. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed. Organizational Development
Assists in recruiting, hiring, training and developing non-exempt Associates. Ensures compliance with Ross personnel policies and procedures. Assists with Associate Relations issues by communicating incidents to the Store Manager or District Manager as needed. Expense Control
Assists in managing and monitoring actual expenditures to stay within budget. Controls payroll hours to plan, as the primary controllable expense, and adjusts to current business trends. Maintaining a Safe & Secure Environment
Safety is the number one priority; practices safe behaviors in all tasks. Ensures all Associates understand and can execute emergency operating procedures. Maintains adherence to Company safety policies for the safety of Associates and Customers. Assists in facilitating monthly safety meetings. Customer Service
Treats customers, Associates and leaders with respect. Demonstrates courtesy, friendliness and professionalism; recognizes Associates using Company programs. Executes Customer service programs and Merchandise Presentation programs through Associate training and supervision. Supervises and coaches Retail Associates in providing efficient and friendly service at registers, Customer Service desks, fitting rooms, and sales floor. Personal And Store Brand
Represents and supports the Company brand at all times. Maintains a professional appearance per the Company Dress Code and reinforces it. Manages Store to maintain a clean, neat, easy-to-shop environment. Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Merchandise Processing and In-Store Marketing
Ensures recovery, sizing and markdowns are completed to Company standards; assigns tasks and follows up per Best Practice. Ensures merchandise is presented and organized according to Company merchandising guidelines. Urgently manages merchandise processing to the sales floor within the Company timeframe. Loss Prevention
Assists with training Associates on Loss Prevention awareness and store shortage goals. Demonstrates integrity and safeguards confidential information, cash and merchandise. Complies with Loss Prevention Awareness Program and leads inventory processes and loss prevention initiatives. Monitors stock policies and ensures Public View Monitor (PVM) system is maintained. Competencies
Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution Qualifications And Special Skills
Two or more years of Store or Assistant Store Manager experience in a retail environment. Ability to supervise, motivate and communicate positively to Store Associates at all levels. Ability to handle multiple tasks and prioritize; provide direction and follow through to completion. Ability to set priorities and exercise independent judgment. Maintain high quality of Customer service. Fluency in English. Ability to work evenings and weekends. Ability to perform basic mathematical calculations commonly used in retail environments. Physical Requirements / ADA
Ability to use all Store equipment, including PDTs, registers and PCs as required. Standing, walking, and moving around the store up to 100% of working time. Regularly bend, squat, kneel, climb, carry, reach, and stoop; occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other supplies. Certain assignments may require additional qualifications and skills. Supervisory Responsibilities
Direct supervision of all non-exempt Associates. Disclaimer
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, disability, sex, veteran status, marital status, and other protected categories.
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