The Salvation Army Southern California
Assistant Store Manager
The Salvation Army Southern California, Oakland, California, United States, 94616
Overview
Join to apply for the Assistant Store Manager role at The Salvation Army Southern California.
The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men and women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.
The Salvation Army does good work and maintains a mission to do the most good.
Location and Pay Oakland, CA
Pay rate: 19.50 per hour
About Our Retail Team Become part of the dedicated Retail Team at The Salvation Army. Together we can continue to serve and impact our local community through the commitment to Do The Most Good at our Seaside Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping and donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.
Qualifications
High School Diploma or equivalent
Must have a minimum of 2 years previous Retail Management/Supervisory experience
Must be able to operate POS/Cash Register and have ability to schedule and supervise store employees
Must hold a valid Driver’s license, be able to show proof of insurance
Must pass background check, which will include Criminal History and Sex Offender Registry
Ability to communicate effectively with management, store employees, customers and donors
Physical Requirements
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts
Ability to operate a telephone
Ability to lift up to 50 lbs
Ability to perform various repetitive motion tasks
Essential Duties And Responsibilities
Takes an active role and partners with the Store Manager in the day-to-day operation of the store
Assumes responsibility for all day-to-day store operations in the absence of the Store Manager
Provides coaching, training and development to the store employees
Ensures customer/donor needs are met by maintaining good customer/donor/community relations; complaints are resolved and service is quick and efficient
In the absence of the Store Manager, coordinates daily morning and shift-change team meetings
Supervise employees in performance of duties to ensure compliance with published directives and guidelines
Provide training for new personnel on store policies and procedures by The Salvation Army
In the absence of the Store Manager, communicates personnel issues with the District Sales Manager; may issue disciplinary warnings, conference reports, employee evaluations and goals as needed in coordination with the HR Generalist/Coordinator and District Sales Manager
Completes all tasks as assigned by the Store Manager, District Sales Manager, Command Retail Directors and Command Administration
Responsible for processing of paperwork per Review Standards, especially as it relates to Time and Attendance compliance
Ensures store is maintained at ARC Merchandising Standards; adequate inventory levels on hand and store is at CNO standards; ensures timely completion of regular and accurate Rag Out from the sales floor
Back Room Processing BRP – In the absence of the Store Manager, ensures that the Material Handlers are working effectively and efficiently to meet daily processing goals as outlined in Material Handler Standard Operating Procedures
In absence of the Store Manager, ensures that Sales Associate/Material Handler(s) working the donation sites are working effectively and efficiently as outlined in the Donation procedures
Responsible for adequate change at the beginning of each day, safeguarding cash in registers and the safe at all times and banking of cash receipts as per ARC policy
Attends Monthly Store Meetings
Assists the Store Manager in ensuring safety measures are established and maintained consistent with ARC policy and governmental regulations; hazards are reported to Administration; assists with Weekly Store Meetings with store teams
Responsible for the protection of property and building
May transfer from store to store at the direction of Command Retail Directors and Command Administration
Implement appropriate loss prevention measures
Other duties as assigned by the Store Manager, District Sales Manager, Command Retail Directors and Command Administration
Seniority level Mid-Senior level
Employment type Full-time
Job function Sales and Business Development
Industries Non-profit Organizations
#J-18808-Ljbffr
The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men and women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.
The Salvation Army does good work and maintains a mission to do the most good.
Location and Pay Oakland, CA
Pay rate: 19.50 per hour
About Our Retail Team Become part of the dedicated Retail Team at The Salvation Army. Together we can continue to serve and impact our local community through the commitment to Do The Most Good at our Seaside Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping and donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.
Qualifications
High School Diploma or equivalent
Must have a minimum of 2 years previous Retail Management/Supervisory experience
Must be able to operate POS/Cash Register and have ability to schedule and supervise store employees
Must hold a valid Driver’s license, be able to show proof of insurance
Must pass background check, which will include Criminal History and Sex Offender Registry
Ability to communicate effectively with management, store employees, customers and donors
Physical Requirements
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts
Ability to operate a telephone
Ability to lift up to 50 lbs
Ability to perform various repetitive motion tasks
Essential Duties And Responsibilities
Takes an active role and partners with the Store Manager in the day-to-day operation of the store
Assumes responsibility for all day-to-day store operations in the absence of the Store Manager
Provides coaching, training and development to the store employees
Ensures customer/donor needs are met by maintaining good customer/donor/community relations; complaints are resolved and service is quick and efficient
In the absence of the Store Manager, coordinates daily morning and shift-change team meetings
Supervise employees in performance of duties to ensure compliance with published directives and guidelines
Provide training for new personnel on store policies and procedures by The Salvation Army
In the absence of the Store Manager, communicates personnel issues with the District Sales Manager; may issue disciplinary warnings, conference reports, employee evaluations and goals as needed in coordination with the HR Generalist/Coordinator and District Sales Manager
Completes all tasks as assigned by the Store Manager, District Sales Manager, Command Retail Directors and Command Administration
Responsible for processing of paperwork per Review Standards, especially as it relates to Time and Attendance compliance
Ensures store is maintained at ARC Merchandising Standards; adequate inventory levels on hand and store is at CNO standards; ensures timely completion of regular and accurate Rag Out from the sales floor
Back Room Processing BRP – In the absence of the Store Manager, ensures that the Material Handlers are working effectively and efficiently to meet daily processing goals as outlined in Material Handler Standard Operating Procedures
In absence of the Store Manager, ensures that Sales Associate/Material Handler(s) working the donation sites are working effectively and efficiently as outlined in the Donation procedures
Responsible for adequate change at the beginning of each day, safeguarding cash in registers and the safe at all times and banking of cash receipts as per ARC policy
Attends Monthly Store Meetings
Assists the Store Manager in ensuring safety measures are established and maintained consistent with ARC policy and governmental regulations; hazards are reported to Administration; assists with Weekly Store Meetings with store teams
Responsible for the protection of property and building
May transfer from store to store at the direction of Command Retail Directors and Command Administration
Implement appropriate loss prevention measures
Other duties as assigned by the Store Manager, District Sales Manager, Command Retail Directors and Command Administration
Seniority level Mid-Senior level
Employment type Full-time
Job function Sales and Business Development
Industries Non-profit Organizations
#J-18808-Ljbffr