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Dover Health

Associate Executive Director

Dover Health, Saint Louis, Missouri, United States, 63146

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Dover Health The Associate Executive Director, Home Health & Hospice, reporting directly to the President, will have the opportunity to connect with and positively impact the lives of patients daily by promoting their physical, personal, and emotional well-being while assisting leadership in overseeing all aspects of daily operation. This role provides critical support in ensuring high-quality care, growth through sales, compliance, and operational excellence across the organization, while fostering collaboration among staff, departments, and community partners. By guiding day-to-day operations, supporting organizational growth, and promoting ethical and professional standards, the Associate Executive Director advances the mission of delivering exceptional services and creating a culture of accountability, engagement, and continuous improvement.

Essential Duties:

The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Support Executive Directors and when asked, lead the day-to-day operations of the agency while monitoring efficiency and effectiveness of office processes. Assist with managing team members by supporting hiring, onboarding, training, workload oversight, performance evaluations, and professional development planning as needed. Ensures that the productivity and actions of the team meet/support the overall operational goals of the department as established by department leadership. Support Executive Directors with operational planning, budgeting, and compliance. Serve as a Super User for key software such as NetSmart MyUnity and WelcomeHome. Evaluate, plan, and recommend changes to services, structure, and processes based on data and outcomes. Communicate effectively with staff, other departments, and senior management. Always demonstrates the highest of professionalism related to business, ethics and regulatory compliance. Support oversight of the sales team to support organizational growth goals. Participate in sales activities, meetings with referral sources, and present to groups as needed to provide pertinent education to the area. Other duties as assigned.

Qualifications, Education and/or Experience:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.

Bachelor’s degree and 3-5 years of leadership experience in healthcare, preferably in Home Health and/or Hospice. Prior experience with budgetary responsibilities including budget development and care. Outstanding leadership, managerial and customer service skills are required. Passion for serving seniors at every stage of life required. Ability to work well with others and take direction from management, as well as take initiative with willingness to go above and beyond to ensure our patients’ needs are met and they are comfortable in their living environment. Proficiency in Microsoft Office programs including Excel is required. Preference for experience with NetSmart MyUnity and WelcomeHome or similar software.

Working Conditions:

As part of The Dover Company’s commitment to providing outstanding care and support, the company ensures that staff work under conditions that prioritize safety, collaboration, and professional growth. The conditions listed below define the experience of working in the Home Office or remotely.

This position may involve a range of physical activities, including those outlined in the Essential Duties, but is not limited to them. This position may need to walk or stand for extended periods. While performing the duties of this job, the employee isoccasionally required to stand/move, communicate, and identify written information.The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl and lift and/or move up to 50 pounds independently. This position requires the employee to be present at the corporate office daily. The role involves working at a desk for most of the workday. This position may need to move through areas of the corporate office or other worksites of the organization. Occasional travel (up to 25%) may be required for recruitment events, training events, or site visits, depending on the organization’s needs. This position involves juggling multiple projects simultaneously, which requires strong time management and organizational skills. There may be deadlines for hiring specific roles or initiatives. This role involves actively participating in all staff activities aimed at fostering teamwork, unity, and morale. The individual will contribute as a collaborative team player, working alongside colleagues to create a supportive and cohesive work environment. Individuals in this position are required to stay current on all training and ongoing education initiatives. They are expected to actively pursue self-improvement and embrace opportunities for continuous learning to enhance their skills and knowledge in providing exceptional care to residents.

Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

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