Chico's FAS, Inc.
Overview
Join to apply for the
Assistant Store Manager - Chico's
role at
Chico's FAS, Inc. Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
Responsibilities
Performance Culture: Analyzes sales reports and KPIs to determine business needs; in partnership with Store Manager, executes in-store business and sales strategies.
Establishes and communicates clear expectations, holding store team and themselves accountable for achieving brand, performance, and behavior standards.
Controls payroll and supply budget.
Performs and oversees basic operational activities such as scheduling, shrink audits, physical inventory, opening and closing duties, time sheet review, payroll accuracy documents, and merchandise flow processes.
Performs all financial activities with policy, including cash handling and reporting, price changes, and merchandise handling; ensures register transactions are completed accurately and in accordance with policy.
Ensures compliance with applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.
Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
Ensures visual presentation, organization, and facility maintenance reflect the Brand.
Develops a high performance culture, motivating the sales team to meet assigned sales and productivity goals.
Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.
Trains, coaches and assists with locate fulfillment and selling.
Building High Performing Teams: Motivates and inspires store team, developing a shared vision while modeling core values.
Promotes an inclusive, collaborative approach to problem solving.
Communicates with store teams and Store Manager to effectively lead positive change.
Seeks personal developmental opportunities and solicits feedback to build leadership skill set.
Customer Experience: Models MAPS principles and standards, offering a cohesive omni channel experience.
Models sales expectations by utilizing various techniques and communicating product knowledge; assists customers in locating or obtaining merchandise based on need.
Ensures prompt resolution of customer concerns.
Maintains fast and efficient register experience; stays current on policies regarding payments, coupons, returns, exchanges, and security practices.
Maintains client communication via customer books, rewards programs, and customer capture sign-ups.
Talent: Assists in recruiting, hiring and developing a high performing team.
Supports, implements, and follows up on training programs.
Assesses and coaches store team on performance.
Resolves HR issues in partnership with the Store Manager.
Drives associate and team engagement by recognizing and rewarding outstanding performance.
Ensures adherence to employment practices and policies.
Other duties as assigned. This position may be found in multiple brands; some duties may vary by brand.
Qualifications
High School diploma or equivalent
2+ years of retail management experience preferred
Must be 18 years of age or older
Excellent communication, verbal, and written skills
Able to learn or adapt to technology provided by the company
Proven excellent customer service skills with a track record in sales and leadership
Strong organizational skills and ability to multi-task in a fast-paced environment
Strong leadership, training, and team-building skills
Knowledge of administrative aspects of store operations
Able to communicate with customers and staff
Regular attendance is essential; ability to work a flexible schedule, including nights, weekends, and holidays
Physical Requirements
Constant walking/standing – 67-100% of an 8-hour shift
Occasional lifting up to 50 lbs – 1-33% of an 8-hour shift
Frequent climbing – 34-66% of an 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we have an open position, we will review your application to determine if qualifications match the requirements. You may apply to any location or position at any time; however, the position may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, or any other category protected under federal, state, or local law.
Seniority level Mid-Senior level
Employment type Full-time
Job function Sales and Business Development
Industries Retail and Retail Apparel and Fashion
Referrals increase your chances of interviewing at Chico's FAS, Inc. by 2x
Get notified about new Assistant Store Manager jobs in Tigard, OR.
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Join to apply for the
Assistant Store Manager - Chico's
role at
Chico's FAS, Inc. Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
Responsibilities
Performance Culture: Analyzes sales reports and KPIs to determine business needs; in partnership with Store Manager, executes in-store business and sales strategies.
Establishes and communicates clear expectations, holding store team and themselves accountable for achieving brand, performance, and behavior standards.
Controls payroll and supply budget.
Performs and oversees basic operational activities such as scheduling, shrink audits, physical inventory, opening and closing duties, time sheet review, payroll accuracy documents, and merchandise flow processes.
Performs all financial activities with policy, including cash handling and reporting, price changes, and merchandise handling; ensures register transactions are completed accurately and in accordance with policy.
Ensures compliance with applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.
Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
Ensures visual presentation, organization, and facility maintenance reflect the Brand.
Develops a high performance culture, motivating the sales team to meet assigned sales and productivity goals.
Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.
Trains, coaches and assists with locate fulfillment and selling.
Building High Performing Teams: Motivates and inspires store team, developing a shared vision while modeling core values.
Promotes an inclusive, collaborative approach to problem solving.
Communicates with store teams and Store Manager to effectively lead positive change.
Seeks personal developmental opportunities and solicits feedback to build leadership skill set.
Customer Experience: Models MAPS principles and standards, offering a cohesive omni channel experience.
Models sales expectations by utilizing various techniques and communicating product knowledge; assists customers in locating or obtaining merchandise based on need.
Ensures prompt resolution of customer concerns.
Maintains fast and efficient register experience; stays current on policies regarding payments, coupons, returns, exchanges, and security practices.
Maintains client communication via customer books, rewards programs, and customer capture sign-ups.
Talent: Assists in recruiting, hiring and developing a high performing team.
Supports, implements, and follows up on training programs.
Assesses and coaches store team on performance.
Resolves HR issues in partnership with the Store Manager.
Drives associate and team engagement by recognizing and rewarding outstanding performance.
Ensures adherence to employment practices and policies.
Other duties as assigned. This position may be found in multiple brands; some duties may vary by brand.
Qualifications
High School diploma or equivalent
2+ years of retail management experience preferred
Must be 18 years of age or older
Excellent communication, verbal, and written skills
Able to learn or adapt to technology provided by the company
Proven excellent customer service skills with a track record in sales and leadership
Strong organizational skills and ability to multi-task in a fast-paced environment
Strong leadership, training, and team-building skills
Knowledge of administrative aspects of store operations
Able to communicate with customers and staff
Regular attendance is essential; ability to work a flexible schedule, including nights, weekends, and holidays
Physical Requirements
Constant walking/standing – 67-100% of an 8-hour shift
Occasional lifting up to 50 lbs – 1-33% of an 8-hour shift
Frequent climbing – 34-66% of an 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we have an open position, we will review your application to determine if qualifications match the requirements. You may apply to any location or position at any time; however, the position may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, or any other category protected under federal, state, or local law.
Seniority level Mid-Senior level
Employment type Full-time
Job function Sales and Business Development
Industries Retail and Retail Apparel and Fashion
Referrals increase your chances of interviewing at Chico's FAS, Inc. by 2x
Get notified about new Assistant Store Manager jobs in Tigard, OR.
#J-18808-Ljbffr