Main Street Bank
Community Mortgage Originator (72493)
Main Street Bank, Marlborough, Massachusetts, us, 01752
Overview
Community Mortgage Originator (72493) role at Main Street Bank. This position is responsible for the origination of first mortgage and home equity loan products and managing the pipeline in accordance with secondary market, private investor, private mortgage insurance, FHA, and Bank policies, procedures, and guidelines. The majority of prospective customer leads are generated by the bank’s branch system or other lead generation techniques. After successful completion of training and proven abilities, this position is eligible for a hybrid work arrangement with an agreed-upon number of days per week/month on site. Responsibilities
Drive business growth and oversee operational excellence. Develop and execute detailed plans to achieve sales targets, mapping out actions and managing time efficiently. Regularly update management on progress toward goals and request support as needed. Handle incoming leads from bank branches, commercial lending teams, and other internal sources, delivering high-quality service throughout the process. Conduct thorough interviews to determine client needs, evaluate financial status and creditworthiness, and recommend suitable loan products. Initiate complete loan applications, ensure regulatory compliance, collect documentation and fees, and keep applicants informed at every stage. Cross-sell additional banking relationships and input data into loan systems with robust documentation for underwriting and regulatory purposes. Use automated underwriting systems within authorized parameters. Communicate loan decisions promptly, clarify outstanding requirements, and assist borrowers through closing; attend closings when necessary. Promote the Bank’s image and attract new business through participation in homeownership initiatives and external events. Expand the referral network and nurture existing customer relationships for future referrals. Assist in processing mortgage loan requests and respond to inquiries from applicants and bank personnel; clearly outline loan terms and commitments. Stay current on compliance laws relevant to mortgage and home equity lending (ECOA, RESPA, Reg Z, Reg C, and applicable state/federal laws) and provide market feedback to management. Review loan requests based on Bank policies, collaborate with other loan officers to resolve issues, and evaluate residential loans for secondary market qualification. Maintain up-to-date databases of new and existing business and ensure compliance and operational efficiency in the lending process. Qualifications
Bachelor’s degree in business or banking-related field preferred; relevant work experience considered. Minimum three years’ experience in sale/origination of residential mortgages. Knowledge of secondary market guidelines, state agency lending guidelines, HELOC/second mortgage guidelines, and consumer loans; familiarity with FHA, VA, USDA products. Understanding of Fannie Mae/Freddie Mac guidelines and automated underwriting systems (DU/LP). Proficient in Microsoft Office; experience with mortgage loan management systems (Encompass highly preferred). Familiarity with CRM systems; bilingual abilities preferred. Must be registered or eligible to register with NMLS and be fingerprinted for a background check and comply with NMLSR requirements. Skills & Competencies
Strong business development and self-generated referral sourcing skills; ability to cross-sell and partner with branches. Excellent interpersonal and communication skills; responsive with internal and external stakeholders. Relationship-building and ability to work in a team while maintaining confidentiality. Ability to work independently, with accountability for deadlines and results. Working Environment
Hybrid/Remote: dedicated home workspace with reliable internet and the ability to participate in video calls; physical presence on-site as agreed. Standard office environment with travel to Main Street Bank locations and external events as needed. Core business hours with occasional extended hours as required to meet deadlines. Physical & Cognitive Demands
Occasionally lift up to 10 pounds; sit for extended periods; occasional stooping or bending. Regular use of computer and standard office equipment; strong reading, writing, and numerical skills. Compliance & Equity
Main Street Bank is an Equal Opportunity Employer. We comply with ADA and state disability laws. Employment is at-will and contingent on background and credit review. We comply with Massachusetts laws where applicable and provide reasonable accommodations upon request via the contact below. Massachusetts law notes on genetic information and related protections apply where relevant. For accommodations, contact: 978-487-1432 or human.resources@bankmainstreet.com. Legal/Certification
National Mortgage Licensing System and Registry (NMLSR) registration required for consideration; fingerprinting and background checks will be conducted. Criteria apply for felony histories and financial responsibility as outlined by NMLSR.
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Community Mortgage Originator (72493) role at Main Street Bank. This position is responsible for the origination of first mortgage and home equity loan products and managing the pipeline in accordance with secondary market, private investor, private mortgage insurance, FHA, and Bank policies, procedures, and guidelines. The majority of prospective customer leads are generated by the bank’s branch system or other lead generation techniques. After successful completion of training and proven abilities, this position is eligible for a hybrid work arrangement with an agreed-upon number of days per week/month on site. Responsibilities
Drive business growth and oversee operational excellence. Develop and execute detailed plans to achieve sales targets, mapping out actions and managing time efficiently. Regularly update management on progress toward goals and request support as needed. Handle incoming leads from bank branches, commercial lending teams, and other internal sources, delivering high-quality service throughout the process. Conduct thorough interviews to determine client needs, evaluate financial status and creditworthiness, and recommend suitable loan products. Initiate complete loan applications, ensure regulatory compliance, collect documentation and fees, and keep applicants informed at every stage. Cross-sell additional banking relationships and input data into loan systems with robust documentation for underwriting and regulatory purposes. Use automated underwriting systems within authorized parameters. Communicate loan decisions promptly, clarify outstanding requirements, and assist borrowers through closing; attend closings when necessary. Promote the Bank’s image and attract new business through participation in homeownership initiatives and external events. Expand the referral network and nurture existing customer relationships for future referrals. Assist in processing mortgage loan requests and respond to inquiries from applicants and bank personnel; clearly outline loan terms and commitments. Stay current on compliance laws relevant to mortgage and home equity lending (ECOA, RESPA, Reg Z, Reg C, and applicable state/federal laws) and provide market feedback to management. Review loan requests based on Bank policies, collaborate with other loan officers to resolve issues, and evaluate residential loans for secondary market qualification. Maintain up-to-date databases of new and existing business and ensure compliance and operational efficiency in the lending process. Qualifications
Bachelor’s degree in business or banking-related field preferred; relevant work experience considered. Minimum three years’ experience in sale/origination of residential mortgages. Knowledge of secondary market guidelines, state agency lending guidelines, HELOC/second mortgage guidelines, and consumer loans; familiarity with FHA, VA, USDA products. Understanding of Fannie Mae/Freddie Mac guidelines and automated underwriting systems (DU/LP). Proficient in Microsoft Office; experience with mortgage loan management systems (Encompass highly preferred). Familiarity with CRM systems; bilingual abilities preferred. Must be registered or eligible to register with NMLS and be fingerprinted for a background check and comply with NMLSR requirements. Skills & Competencies
Strong business development and self-generated referral sourcing skills; ability to cross-sell and partner with branches. Excellent interpersonal and communication skills; responsive with internal and external stakeholders. Relationship-building and ability to work in a team while maintaining confidentiality. Ability to work independently, with accountability for deadlines and results. Working Environment
Hybrid/Remote: dedicated home workspace with reliable internet and the ability to participate in video calls; physical presence on-site as agreed. Standard office environment with travel to Main Street Bank locations and external events as needed. Core business hours with occasional extended hours as required to meet deadlines. Physical & Cognitive Demands
Occasionally lift up to 10 pounds; sit for extended periods; occasional stooping or bending. Regular use of computer and standard office equipment; strong reading, writing, and numerical skills. Compliance & Equity
Main Street Bank is an Equal Opportunity Employer. We comply with ADA and state disability laws. Employment is at-will and contingent on background and credit review. We comply with Massachusetts laws where applicable and provide reasonable accommodations upon request via the contact below. Massachusetts law notes on genetic information and related protections apply where relevant. For accommodations, contact: 978-487-1432 or human.resources@bankmainstreet.com. Legal/Certification
National Mortgage Licensing System and Registry (NMLSR) registration required for consideration; fingerprinting and background checks will be conducted. Criteria apply for felony histories and financial responsibility as outlined by NMLSR.
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