JDA TSG
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Team Lead Tax Prep & Support (Seasonal)
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JDA TSG Continue with Google Continue with Google 3 days ago Be among the first 25 applicants Join to apply for the
Team Lead Tax Prep & Support (Seasonal)
role at
JDA TSG **Tax Team Lead (Seasonal)**
**Remote | Full Time | $36/hour + Incentives/Bonus Potential | 401K + Match**
Opportunity Highlights
$36/hour + incentives Wide range of shifts, including weekends and evenings. 100% Remote work (U.S.) Work from late November 2025 through April 30, 2026 averaging 25 - 40 hours per week. Growth potential
**You must be an actively credentialed, U.S. based Enrolled Agent (EA), CPA, or practicing attorney with an active PTIN to be eligible for these positions.**
JDA TSG's** Tax Services Group is hiring Team Leads for the upcoming tax season. If you are looking for a remote seasonal role and have prior experience supervising remote groups, we would love to speak with you about joining our team!
On a Typical Day, You Will
Provide strong and effective leadership via video, phone, and chat, and inspire and motivate your team to achieve program goals. Monitor and support the JDA TSG Tax Support Slack Channel, provide accurate tax information and resources, and respond timely to all requests for assistance. Identify and address issues and challenges within the leadership channels, customer-facing issues, and customer escalations, ensuring resolution in a friendly and timely manner. Conduct call monitoring, listening for opportunities to provide support. Execute customer callbacks as requested. Carefully document all customer interactions for assistance in coaching and escalations.
What You Bring To The Role
1+ years experience in a remote, supervisory role, leading teams of 5 or more tax professionals. 2+ years of professional experience preparing and filing individual (1040) returns using professional tax preparation software in a professional/retail setting. Strong technical skills and ability to navigate computer systems and software including Professional tax software, Microsoft 365 (Outlook, Teams, Word, Excel), Slack, Timekeeping solutions, etc. A dedicated workspace with a **hard-wired Ethernet connection** and personal computer for administrative responsibilities. (No Satellite or Wi-Fi providers.)
What We Provide
Flexibility! You can work morning through evening hours. We staff Mornings, Midday, and Evenings, 7 days per week. Earn $36 per hour (W2), plus benefits including 401K with a match, perks, and other incentives. Work from late November through the end of April 2026, averaging 25 - 40 hours a week. Additional/Overtime hours may be available. Comprehensive training and support from our management team, who are committed to helping you excel in this role. The opportunity for employment growth within JDA TSG. Equipment including laptop for the duration of employment. (You must have access to a personal computer as well.)
_We need folks who can work the entire season through late April, 2026. Can you commit?_
**APPLY NOW!**
**About**** JDA TSG:**
Since 2011, our mission has remained the same: to partner with clients helping to solve the toughest problems facing their businesses. We have been successful by applying a dynamic and forward-facing approach to business process improvement, outsourced managed services, leveraging technologies and talent solutions.
JDA TSG** is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We are interested in every qualified candidate who is eligible to work in the United States.
Seniority level
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Team Lead Tax Prep & Support (Seasonal)
role at
JDA TSG Continue with Google Continue with Google 3 days ago Be among the first 25 applicants Join to apply for the
Team Lead Tax Prep & Support (Seasonal)
role at
JDA TSG **Tax Team Lead (Seasonal)**
**Remote | Full Time | $36/hour + Incentives/Bonus Potential | 401K + Match**
Opportunity Highlights
$36/hour + incentives Wide range of shifts, including weekends and evenings. 100% Remote work (U.S.) Work from late November 2025 through April 30, 2026 averaging 25 - 40 hours per week. Growth potential
**You must be an actively credentialed, U.S. based Enrolled Agent (EA), CPA, or practicing attorney with an active PTIN to be eligible for these positions.**
JDA TSG's** Tax Services Group is hiring Team Leads for the upcoming tax season. If you are looking for a remote seasonal role and have prior experience supervising remote groups, we would love to speak with you about joining our team!
On a Typical Day, You Will
Provide strong and effective leadership via video, phone, and chat, and inspire and motivate your team to achieve program goals. Monitor and support the JDA TSG Tax Support Slack Channel, provide accurate tax information and resources, and respond timely to all requests for assistance. Identify and address issues and challenges within the leadership channels, customer-facing issues, and customer escalations, ensuring resolution in a friendly and timely manner. Conduct call monitoring, listening for opportunities to provide support. Execute customer callbacks as requested. Carefully document all customer interactions for assistance in coaching and escalations.
What You Bring To The Role
1+ years experience in a remote, supervisory role, leading teams of 5 or more tax professionals. 2+ years of professional experience preparing and filing individual (1040) returns using professional tax preparation software in a professional/retail setting. Strong technical skills and ability to navigate computer systems and software including Professional tax software, Microsoft 365 (Outlook, Teams, Word, Excel), Slack, Timekeeping solutions, etc. A dedicated workspace with a **hard-wired Ethernet connection** and personal computer for administrative responsibilities. (No Satellite or Wi-Fi providers.)
What We Provide
Flexibility! You can work morning through evening hours. We staff Mornings, Midday, and Evenings, 7 days per week. Earn $36 per hour (W2), plus benefits including 401K with a match, perks, and other incentives. Work from late November through the end of April 2026, averaging 25 - 40 hours a week. Additional/Overtime hours may be available. Comprehensive training and support from our management team, who are committed to helping you excel in this role. The opportunity for employment growth within JDA TSG. Equipment including laptop for the duration of employment. (You must have access to a personal computer as well.)
_We need folks who can work the entire season through late April, 2026. Can you commit?_
**APPLY NOW!**
**About**** JDA TSG:**
Since 2011, our mission has remained the same: to partner with clients helping to solve the toughest problems facing their businesses. We have been successful by applying a dynamic and forward-facing approach to business process improvement, outsourced managed services, leveraging technologies and talent solutions.
JDA TSG** is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We are interested in every qualified candidate who is eligible to work in the United States.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Other Job function
Job function Information Technology Industries Outsourcing and Offshoring Consulting Referrals increase your chances of interviewing at JDA TSG by 2x Get notified about new Support Team Lead jobs in
Santa Clara, CA . Redwood City, CA $153,000 - $230,000 2 weeks ago San Mateo, CA $120,000 - $165,000 2 months ago Senior IT Executive Support Specialist (Onsite)
San Jose, CA $132,000 - $180,000 3 days ago Senior Technical Support Customer Success Manager
Foster City, CA $115,000.00 - $135,000.00 1 week ago Senior Manager of Technical Field Support
San Jose, CA $88,000.00 - $151,111.00 1 week ago San Jose, CA $83,600.00 - $143,555.00 1 week ago Foster City, CA $200,000.00 - $235,000.00 3 weeks ago San Jose, CA $293,250.00 - $379,500.00 2 hours ago San Jose, CA $293,250.00 - $379,500.00 1 week ago San Francisco Bay Area $102,000.00 - $118,000.00 2 weeks ago Customer Success Manager (Remote US, PST)
Menlo Park, CA $122,000.00 - $177,000.00 2 weeks ago Hayward, CA $80,000.00 - $100,000.00 3 weeks ago Customer Success Manager - Founding CSM - $100k to $140k OTE - AI Healthcare SaaS - HYBRID
San Jose, CA $119,460.00 - $199,100.00 1 day ago San Jose, CA $101,100.00 - $174,000.00 1 day ago Delivery Services Lead, Trust & Safety - USDS
San Jose, CA $106,666.00 - $241,200.00 2 days ago Mountain View, CA $70,000 - $110,000 1 week ago Redwood City, CA $133,000 - $226,000 1 day ago Mountain View, CA $70,000 - $110,000 2 weeks ago Customer Success Manager, Enterprise Scribe
Mountain View, CA $120,000 - $150,000 1 week ago San Jose, CA $100,100 - $180,000 1 day ago Santa Clara, CA $90,000 - $130,000 4 days ago Customer Success Manager, Enterprise Scribe
Mountain View, CA $120,000 - $150,000 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr