Jostens
Interactive Learning & Development Manager
Jostens, Minneapolis, Minnesota, United States, 55400
Overview
Interactive Learning & Development Manager at Jostens. Builds and sustains a human-centered performance ecosystem that supports both Independent Salesforce and Internal Teams, fostering a culture of continuous learning, engagement, and professional growth through innovative development strategies. Leads the creation and execution of comprehensive learning programs, onboarding initiatives, regional training, virtual and in-field training, technology education, and certification processes for managers and representatives. Supports design and maintenance of onboarding experiences and long-term learning paths aligned with organizational goals and best practices. You Have
Passion: Exemplify Revenue Enablement TEAM Core behaviors. Forward thinking, innovative, problem solving, impactful, curious, transformational, courageous. Understands the larger context of a program and is willing to roll up their sleeves to empower success. Preferred knowledge of Jostens products and services; preferred product and process knowledge in a school environment. Technical skills: Knowledge of modern work management applications (Microsoft Office Suite). Hands-on content creation experience including presentation templates, icons and graphics, video editing, and instructional guides. Preferred knowledge of Lessonly, Seismic, Salesforce, Adobe, Vimeo, vidREACH, and beautiful.ai. Attention to detail: Ability to work independently in a remote environment, manage multiple projects, meet deadlines, and quickly learn new systems. Proven ability to define and manage project priorities and timelines across a corporate, regional, and functional matrix. Innovation: Strategic thinker who translates organizational goals into actionable plans and initiatives. Understands communications and learning trends, channels, and the digital landscape. Great communication skills: Builds trusting relationships and collaborates at all levels. Able to present in person or virtually and deliver engaging content. Excellent written and verbal communication. Experience: 5 years in employee engagement, performance management, and organizational development; 3 years in a leadership role. Experience with sales methodologies and models. 5+ years in high-profile communications and learning/training roles. Preferred experience with a fast-paced independent Salesforce. Preferred 3–5 years of sales experience. Preferred demonstrated success leading and managing people and processes. Preferred corporate field training experience. Education: Bachelor's degree in Business, Communications, Education, Adult Learning or related field. You Will
Manage: Lead day-to-day operational responsibilities for learning and development; steer communication, learning and engagement strategies, content design, development, and delivery to engage both independent Salesforce and internal teams. Drive: Organizational change through transformational learning, coaching and skill-building experiences; promote a transformation-focused mindset and innovative tactics to support execution. Lead: Deliver high-level thought leadership in learning and communications to support multiple functions; act as a strategic business partner connecting functional group strategies. Collaborate: Deliver next-generation learning and digital experiences through alignment of interaction design, personas, user research, design themes and standards. Design: Create and deliver innovative in-person and digital learning programs; apply best practices and standards to ensure value from development and deployment of materials. Measure: Establish KPI and completion metrics for new learning programs; evaluate effectiveness and inform ongoing improvements. Facilitate: Lead training programs such as sales academy, regional training, Jostens University, and virtual/peer-to-peer learning; emphasize consistent consumer-focused sales methodologies. Impact: Support key business and sales initiatives; align sales force with overall strategy; provide training leadership for sales strategy implementation. Support additional Revenue Enablement projects and initiatives. Typical/Expected Overnight Travel: 20% - 30% Love Where You Work
Health: Competitive health benefits and voluntary benefits (dental, vision, etc.). Future: 401(k) with immediate vesting. Flexibility: Hybrid work options. Time off: Accrued paid time off and company-paid holidays; Washington residents receive specific vacation and leave details. Development: Tuition reimbursement after 6 months of service. Compensation: Salary range $100,000 to $110,000 with annual bonus eligibility. APPLICATION DEADLINE: October 31, 2025 About Us
Jostens leads the student commemoration market, serving thousands of K-12 schools, colleges, universities, sports teams, and organizations. We operate globally with 13 facilities and offer iconic products such as yearbooks, class jewelry, and championship rings. Our teams collaborate to deliver end-to-end customer-centric solutions and enable growth across the organization. We encourage cross-team collaboration and leverage technology platforms to support our sales and service models. EEO and Accessibility
Jostens is an Equal Opportunity Employer and complies with applicable employment laws. Americans with Disabilities Act (ADA) accommodations are available upon request. If reasonable accommodation is required to participate in the application or interview process, or to perform the essential functions of the position, please contact HR at recruiter@jostens.com or (952) 830-3399. EOE/M/F/Vet/Disabled are encouraged to apply. California Privacy Policy: https://www.jostens.com/about/california-employee-privacy-policy
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Interactive Learning & Development Manager at Jostens. Builds and sustains a human-centered performance ecosystem that supports both Independent Salesforce and Internal Teams, fostering a culture of continuous learning, engagement, and professional growth through innovative development strategies. Leads the creation and execution of comprehensive learning programs, onboarding initiatives, regional training, virtual and in-field training, technology education, and certification processes for managers and representatives. Supports design and maintenance of onboarding experiences and long-term learning paths aligned with organizational goals and best practices. You Have
Passion: Exemplify Revenue Enablement TEAM Core behaviors. Forward thinking, innovative, problem solving, impactful, curious, transformational, courageous. Understands the larger context of a program and is willing to roll up their sleeves to empower success. Preferred knowledge of Jostens products and services; preferred product and process knowledge in a school environment. Technical skills: Knowledge of modern work management applications (Microsoft Office Suite). Hands-on content creation experience including presentation templates, icons and graphics, video editing, and instructional guides. Preferred knowledge of Lessonly, Seismic, Salesforce, Adobe, Vimeo, vidREACH, and beautiful.ai. Attention to detail: Ability to work independently in a remote environment, manage multiple projects, meet deadlines, and quickly learn new systems. Proven ability to define and manage project priorities and timelines across a corporate, regional, and functional matrix. Innovation: Strategic thinker who translates organizational goals into actionable plans and initiatives. Understands communications and learning trends, channels, and the digital landscape. Great communication skills: Builds trusting relationships and collaborates at all levels. Able to present in person or virtually and deliver engaging content. Excellent written and verbal communication. Experience: 5 years in employee engagement, performance management, and organizational development; 3 years in a leadership role. Experience with sales methodologies and models. 5+ years in high-profile communications and learning/training roles. Preferred experience with a fast-paced independent Salesforce. Preferred 3–5 years of sales experience. Preferred demonstrated success leading and managing people and processes. Preferred corporate field training experience. Education: Bachelor's degree in Business, Communications, Education, Adult Learning or related field. You Will
Manage: Lead day-to-day operational responsibilities for learning and development; steer communication, learning and engagement strategies, content design, development, and delivery to engage both independent Salesforce and internal teams. Drive: Organizational change through transformational learning, coaching and skill-building experiences; promote a transformation-focused mindset and innovative tactics to support execution. Lead: Deliver high-level thought leadership in learning and communications to support multiple functions; act as a strategic business partner connecting functional group strategies. Collaborate: Deliver next-generation learning and digital experiences through alignment of interaction design, personas, user research, design themes and standards. Design: Create and deliver innovative in-person and digital learning programs; apply best practices and standards to ensure value from development and deployment of materials. Measure: Establish KPI and completion metrics for new learning programs; evaluate effectiveness and inform ongoing improvements. Facilitate: Lead training programs such as sales academy, regional training, Jostens University, and virtual/peer-to-peer learning; emphasize consistent consumer-focused sales methodologies. Impact: Support key business and sales initiatives; align sales force with overall strategy; provide training leadership for sales strategy implementation. Support additional Revenue Enablement projects and initiatives. Typical/Expected Overnight Travel: 20% - 30% Love Where You Work
Health: Competitive health benefits and voluntary benefits (dental, vision, etc.). Future: 401(k) with immediate vesting. Flexibility: Hybrid work options. Time off: Accrued paid time off and company-paid holidays; Washington residents receive specific vacation and leave details. Development: Tuition reimbursement after 6 months of service. Compensation: Salary range $100,000 to $110,000 with annual bonus eligibility. APPLICATION DEADLINE: October 31, 2025 About Us
Jostens leads the student commemoration market, serving thousands of K-12 schools, colleges, universities, sports teams, and organizations. We operate globally with 13 facilities and offer iconic products such as yearbooks, class jewelry, and championship rings. Our teams collaborate to deliver end-to-end customer-centric solutions and enable growth across the organization. We encourage cross-team collaboration and leverage technology platforms to support our sales and service models. EEO and Accessibility
Jostens is an Equal Opportunity Employer and complies with applicable employment laws. Americans with Disabilities Act (ADA) accommodations are available upon request. If reasonable accommodation is required to participate in the application or interview process, or to perform the essential functions of the position, please contact HR at recruiter@jostens.com or (952) 830-3399. EOE/M/F/Vet/Disabled are encouraged to apply. California Privacy Policy: https://www.jostens.com/about/california-employee-privacy-policy
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