River City Casino & Hotel
Overview
Lead Security Officer role at River City Casino & Hotel. WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re looking for talent that believes in having fun. At PENN Entertainment, you’ll be part of a fast-paced, diverse team focused on helping guests have more fun, with opportunities for career growth and support. Initial placement within the salary range is based on an individual's knowledge, skills, and experience. Base salary is part of our Total Rewards package, which includes wellness programs for financial, physical, and mental well-being. Benefits such as day-one medical coverage, 401(k) matching, and annual performance bonus may vary by position. Paid time off is earned according to local policy and increases with length of employment. WE LOVE OUR WORK. What does River City Casino & Hotel have to offer?
Day 1 medical, dental, & vision benefits
Uber benefit for nearby metro stops
Recognition programs with cash rewards, gift cards, & more
Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children
Responsibilities Adheres to all departmental and company policies and procedures regarding guest service standards.
Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns.
Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel).
Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members.
Addresses medical situations on property and ensures proper emergency contacts are notified if necessary.
Operates Security Dispatch as needed, including dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center.
Provides a superior guest experience through consistent, positive interactions; maintains resiliency with difficult customers.
Assists leadership and prepares detailed reports on Security-related incidents on company property.
Attends departmental, company, and safety/first aid training programs as scheduled.
Performs Fire Safety Officer functions, including monitoring surveillance equipment, alarms, video multiplexers, and intercom systems according to procedures.
Checks identification of all persons who appear to be under 21 years of age.
Performs other related and compatible duties as assigned.
Maintains strict confidentiality in all company matters.
Qualifications Applicant must be at least 21 years of age.
High School Diploma or equivalent preferred.
Previous experience in a guest service-related field required.
Ability to obtain and maintain a valid Driver’s License and operate company vehicles is preferred.
Will be required to obtain CPR Certificate and Bloodborne Pathogen training.
Must have excellent customer service and interpersonal skills.
Strong problem-solving, mediation, and organizational skills required.
Excellent written and verbal communication skills; fluent in English.
Ability to identify and respond to potential problems and conflicts and defend self and others in combative situations.
Ability to run on level surfaces as well as stairs.
Maintain confidentiality and professionalism.
Strong computer skills and proficiency in Microsoft Office applications.
Ability to write clear, accurate, and concise reports.
Ability to interact with guests and team members at all levels, resolving problems diplomatically and tactfully.
Maintain energy and take a proactive, strategic approach to issues.
Ability to work collaboratively and communicate effectively with guests and team members at all levels.
Remain calm in emergency or stressful situations.
Job Details Shift: Grave: 10:30pm – 7:00am
Pay: $18.50 per hour
Equal Opportunity
Equal Opportunity Employer
STARTING SALARY: $18.50 per hour
#J-18808-Ljbffr
Lead Security Officer role at River City Casino & Hotel. WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re looking for talent that believes in having fun. At PENN Entertainment, you’ll be part of a fast-paced, diverse team focused on helping guests have more fun, with opportunities for career growth and support. Initial placement within the salary range is based on an individual's knowledge, skills, and experience. Base salary is part of our Total Rewards package, which includes wellness programs for financial, physical, and mental well-being. Benefits such as day-one medical coverage, 401(k) matching, and annual performance bonus may vary by position. Paid time off is earned according to local policy and increases with length of employment. WE LOVE OUR WORK. What does River City Casino & Hotel have to offer?
Day 1 medical, dental, & vision benefits
Uber benefit for nearby metro stops
Recognition programs with cash rewards, gift cards, & more
Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children
Responsibilities Adheres to all departmental and company policies and procedures regarding guest service standards.
Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns.
Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel).
Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members.
Addresses medical situations on property and ensures proper emergency contacts are notified if necessary.
Operates Security Dispatch as needed, including dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center.
Provides a superior guest experience through consistent, positive interactions; maintains resiliency with difficult customers.
Assists leadership and prepares detailed reports on Security-related incidents on company property.
Attends departmental, company, and safety/first aid training programs as scheduled.
Performs Fire Safety Officer functions, including monitoring surveillance equipment, alarms, video multiplexers, and intercom systems according to procedures.
Checks identification of all persons who appear to be under 21 years of age.
Performs other related and compatible duties as assigned.
Maintains strict confidentiality in all company matters.
Qualifications Applicant must be at least 21 years of age.
High School Diploma or equivalent preferred.
Previous experience in a guest service-related field required.
Ability to obtain and maintain a valid Driver’s License and operate company vehicles is preferred.
Will be required to obtain CPR Certificate and Bloodborne Pathogen training.
Must have excellent customer service and interpersonal skills.
Strong problem-solving, mediation, and organizational skills required.
Excellent written and verbal communication skills; fluent in English.
Ability to identify and respond to potential problems and conflicts and defend self and others in combative situations.
Ability to run on level surfaces as well as stairs.
Maintain confidentiality and professionalism.
Strong computer skills and proficiency in Microsoft Office applications.
Ability to write clear, accurate, and concise reports.
Ability to interact with guests and team members at all levels, resolving problems diplomatically and tactfully.
Maintain energy and take a proactive, strategic approach to issues.
Ability to work collaboratively and communicate effectively with guests and team members at all levels.
Remain calm in emergency or stressful situations.
Job Details Shift: Grave: 10:30pm – 7:00am
Pay: $18.50 per hour
Equal Opportunity
Equal Opportunity Employer
STARTING SALARY: $18.50 per hour
#J-18808-Ljbffr