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CRH

Delivery Manager, Business Systems

CRH, Atlanta, Georgia, United States, 30383

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Overview

Delivery Manager, Business Systems – CRH CRH's Americas Materials is the leading vertically integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America, with operations spanning North America, over 28,000 employees at close to 1,600 locations in 43 US States and 2 Canadian provinces. Position Overview

The Delivery Manager leads a technical team responsible for the successful implementation, reconfiguration, or enablement of non-ERP business systems impacted by an enterprise-wide SAP rollout. The role involves assessing the readiness of Operating Companies scheduled for upcoming rollouts, inventorying their applications, and identifying incompatibilities or required process changes. Where gaps are identified, the Delivery Manager collaborates with Product Managers, Solutions Engineers, and Developers to resolve functional gaps and integration issues. During each rollout, the Delivery Manager oversees all phases of business systems delivery, including application build, data loading, testing, deployment, cutover coordination, and post go-live hyper-care support. The role requires strong leadership, communication, and stakeholder engagement skills, plus experience in project and resource management. Ensure alignment of project plans with the SAP rollout integrated project plan and provide regular status updates to stakeholders and senior leadership. Key Responsibilities

Lead a team responsible for managing business systems (non-SAP applications) impacted by the SAP rollout. Assess the readiness of Operating Companies scheduled for upcoming rollouts. Inventory and evaluate existing business systems to identify SAP incompatibilities or required process changes. Collaborate with Product Managers, Solutions Engineers, and Developers to resolve functional and technical gaps and integration issues. Oversee the design, build, and testing of updated or rebuilt business systems. Coordinate data loading, deployment, and cutover activities to ensure smooth transitions. Manage post go-live hyper-care support to stabilize systems and address issues. Align delivery plans with the integrated SAP rollout project plan. Provide regular status updates and ensure transparency with stakeholders and senior leadership. Ensure minimal disruption to business operations by proactively managing dependencies and risks. Work with Organizational Change Management and Training teams to create training materials and execute training plans. Qualifications

Education/Experience

Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field; advanced degree preferred. 10+ years of IT project or program management experience with enterprise application delivery. Proven experience leading delivery teams through complex ERP rollouts, preferably SAP, including legacy system integration and cutover planning. Strong background in managing applications in large-scale transformation programs. Demonstrated success in cross-functional collaboration with Product Managers, Developers, and Solutions Engineers. Experience with Agile methodologies and tools for backlog management, sprint planning, and iterative delivery. Track record of managing full delivery lifecycle: design, build, test, deploy, cutover, and hyper-care. Excellent communication and stakeholder engagement skills, including experience reporting to senior leadership. Work Requirements

10 years of IT or Project Management 5+ years experience in Business Process Change with Financial System impact 5+ years experience with continuous improvement of IT General Controls and/or SOX controls Scrum or Agile qualifications are essential Proven track record of delivering projects in complex software and infrastructure environments Exposure to cloud computing and migration to the cloud is advantageous Ability to travel up to 50% Knowledge/Skill Requirements

Excellent verbal, written and analytical skills with the ability to listen and understand concerns Strong customer service mindset with problem-solving ability Attention to detail and strong analytical skills Ability to multi-task, prioritize issues and monitor progress Team player with ability to work in a collaborative environment Understanding of business processes in heavy building materials and construction Ability to develop alternative solutions and recommend best outcomes for the business Effective interface with non-technical personnel and IT staff Ability to work in a multi-priority environment Exceptional stakeholder engagement and communication skills; ability to explain complex technical challenges simply Demonstrates leadership by example and can motivate teams Strong analytical skills to identify dependencies, risks, issues, and constraints Ability to lead and mentor others and adapt under time pressure Excellent written and verbal English communication Team-oriented with focus on maximizing performance Physical Requirements

Able to communicate by telephone and in person Able to use a computer for word processing, email, and document preparation May require sitting for extended periods Work Environment

Normal office conditions; occasional work outside normal hours The statements in this job description are not all-inclusive. Duties may be assigned as required. Requirements are subject to modification by the Company and reasonable accommodations may be made for individuals with disabilities. What CRH Offers You

Competitive base pay Comprehensive medical, dental and disability benefits Group retirement savings program Health and wellness programs Inclusive culture with opportunities for growth and internal promotion About CRH

CRH has a long and proud heritage as a collection of many businesses forming the CRH family. We operate in a decentralized structure allowing work in a small company environment with large international career opportunities. CRH Americas Materials Inc. is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a protected veteran.

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