GBMC HealthCare
Overview
Patient Accounts Specialist role at GBMC HealthCare. Under direct supervision, performs all collection functions on account balances within assigned financial classes. Those on the collections/self-pay team will also be required to serve as a representative of GBMC in court for collection of co-pays, deductibles or coinsurances. Responsibilities
Follows-up on patient and insurance balances via telephone contacts, on-line follow-up and appropriate collection letter utilization within assigned timeline and in accordance with assigned work lists. Ensures secondary billing on accounts with secondary liability, follows-up on any unpaid balances. Processes rejections and inquiries from third party payers. Provides corrected data and resubmits bills as necessary. Ensures late charge billing and proper posting to accounts. Responds to patient and third party payor inquiries/complaints regarding patient accounts via telephone, mail and in person. Reconciles third party payment vouchers, ensuring proper reimbursement. Identifies and communicates problems, issues and negative trends for third party payers to the team coordinator or supervisor for investigation. On the collections/self-pay team, serves as a representative of GBMC in court for collection of co-pays, deductibles or coinsurances. Qualifications
Education: HS or GED. Experience: One year of administrative experience; 6 months of direct billing or collections experience preferred; 1 year of customer service, preferably in a healthcare or insurance environment. Skills: Knowledge of collection procedures, laws, rules and regulations; written and oral communication; arithmetic calculations. Physical Requirements: Ability to concentrate and pay close attention to detail; ability to sit for long periods. Working Conditions: Normal office work environment; those on the collection/self-pay team may travel to/from court sites for court appearances. Principal Duties and Responsibilities
Follows-up on patient and insurance balances via telephone contacts, on-line follow-up and appropriate collection letter utilization within assigned timeline and in accordance with assigned work lists. Ensures secondary billing on accounts with secondary liability and follows up on any unpaid balances. Processes rejections and inquiries from third party payers. Provides corrected data and resubmits bills as necessary. Ensures late charge billing and proper posting to accounts. Responds to patient and third party payor inquiries/complaints regarding patient accounts via telephone, mail and in person. Reconciles third party payment vouchers, ensuring proper reimbursement. Identifies and communicates problems and trends for third party payers to the team coordinator or supervisor for investigation. On the collections/self-pay team, serves as a representative of GBMC in court for collection of co-pays, deductibles or coinsurances. Pay Range
$16.85 - $25.59 Additional Details
Final salary offer will be based on the candidate's qualifications, education, experience and alignment with organizational needs. COVID-19 Vaccination: All applicants must be fully vaccinated or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC HealthCare, to include Gilchrist and GBMC Health Partners. Equal Employment Opportunity: GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by law. Location & Status
Location: Baltimore, MD Seniority level: Entry level Employment type: Full-time Job function: Health Care Provider Industries: Hospitals and Health Care
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Patient Accounts Specialist role at GBMC HealthCare. Under direct supervision, performs all collection functions on account balances within assigned financial classes. Those on the collections/self-pay team will also be required to serve as a representative of GBMC in court for collection of co-pays, deductibles or coinsurances. Responsibilities
Follows-up on patient and insurance balances via telephone contacts, on-line follow-up and appropriate collection letter utilization within assigned timeline and in accordance with assigned work lists. Ensures secondary billing on accounts with secondary liability, follows-up on any unpaid balances. Processes rejections and inquiries from third party payers. Provides corrected data and resubmits bills as necessary. Ensures late charge billing and proper posting to accounts. Responds to patient and third party payor inquiries/complaints regarding patient accounts via telephone, mail and in person. Reconciles third party payment vouchers, ensuring proper reimbursement. Identifies and communicates problems, issues and negative trends for third party payers to the team coordinator or supervisor for investigation. On the collections/self-pay team, serves as a representative of GBMC in court for collection of co-pays, deductibles or coinsurances. Qualifications
Education: HS or GED. Experience: One year of administrative experience; 6 months of direct billing or collections experience preferred; 1 year of customer service, preferably in a healthcare or insurance environment. Skills: Knowledge of collection procedures, laws, rules and regulations; written and oral communication; arithmetic calculations. Physical Requirements: Ability to concentrate and pay close attention to detail; ability to sit for long periods. Working Conditions: Normal office work environment; those on the collection/self-pay team may travel to/from court sites for court appearances. Principal Duties and Responsibilities
Follows-up on patient and insurance balances via telephone contacts, on-line follow-up and appropriate collection letter utilization within assigned timeline and in accordance with assigned work lists. Ensures secondary billing on accounts with secondary liability and follows up on any unpaid balances. Processes rejections and inquiries from third party payers. Provides corrected data and resubmits bills as necessary. Ensures late charge billing and proper posting to accounts. Responds to patient and third party payor inquiries/complaints regarding patient accounts via telephone, mail and in person. Reconciles third party payment vouchers, ensuring proper reimbursement. Identifies and communicates problems and trends for third party payers to the team coordinator or supervisor for investigation. On the collections/self-pay team, serves as a representative of GBMC in court for collection of co-pays, deductibles or coinsurances. Pay Range
$16.85 - $25.59 Additional Details
Final salary offer will be based on the candidate's qualifications, education, experience and alignment with organizational needs. COVID-19 Vaccination: All applicants must be fully vaccinated or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC HealthCare, to include Gilchrist and GBMC Health Partners. Equal Employment Opportunity: GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by law. Location & Status
Location: Baltimore, MD Seniority level: Entry level Employment type: Full-time Job function: Health Care Provider Industries: Hospitals and Health Care
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