Ameriprise Financial Services, LLC
Manager, Field Training
Ameriprise Financial Services, LLC, Minneapolis, Minnesota, United States, 55400
Overview
In this role, you will identify development needs through assessments and performance data, integrate guided tools into daily workflows to support real-time learning, and curate and develop on-demand resources to build field advisor and operations partner confidence and skill. You will also design structured learning programs and event-based training experiences that drive measurable growth, partnering closely with business and technology teams to ensure learning is accessible, relevant, and actionable. Responsibilities
Confirm the Need: Collaborate with leaders and subject matter experts to identify field development needs through assessments, performance data, and interviews. Use diagnostic tools to tailor learning that meets the field where they are in their journey. Learn in the Flow of Work: Integrate guided learning tools (e.g., Whatfix) into workflows to support real-time skill development. Partner with technology teams to ensure seamless access to learning resources within daily field systems. Directed / On-Demand Learning: Curate and manage a library of on-demand learning assets including videos, eLearning modules, and reference guides. Design knowledge checks and recommend next actions to reinforce learning and build confidence. Turn Knowledge into Growth: Lead the design of structured learning programs such as the Organic Growth Experience and CRM Directed Learning. Partner with Business Development teams to design weekly assignments, coaching calls, SME access, and proficiency checks to drive measurable growth. Events & Engagement: Plan and design interactive training breakouts at field conferences and workshops (e.g., AFG Spring Workshops, Women Advisor Summit). Design pre-, during-, and post-event learning engagements to maximize skill-building and action-taking. Required Qualifications
5-7 years of experience in training, learning & development Preferred Qualifications
Proven ability to design and deliver adult learning experiences aligned to business outcomes Familiarity with digital learning platforms and tools (e.g., LXP, Whatfix, Articulate) Excellent communication, project management, and stakeholder engagement skills Experience in financial services or advisor development Knowledge of instructional design principles and multi-modal learning strategies Certification in coaching, training, or instructional design (e.g., CPTD, ATD) Familiarity with CRM systems and advisor workflow tools About Our Company
We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Compensation
The estimated base salary for this role is $91,600 - $123,700 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a comprehensive benefits program that supports all aspects of your health and well-being, including vacation, sick time, 401(k), and health, dental and life insurances. EEO
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status or any other basis prohibited by law. Misc
Job type: Full-time, Exempt
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In this role, you will identify development needs through assessments and performance data, integrate guided tools into daily workflows to support real-time learning, and curate and develop on-demand resources to build field advisor and operations partner confidence and skill. You will also design structured learning programs and event-based training experiences that drive measurable growth, partnering closely with business and technology teams to ensure learning is accessible, relevant, and actionable. Responsibilities
Confirm the Need: Collaborate with leaders and subject matter experts to identify field development needs through assessments, performance data, and interviews. Use diagnostic tools to tailor learning that meets the field where they are in their journey. Learn in the Flow of Work: Integrate guided learning tools (e.g., Whatfix) into workflows to support real-time skill development. Partner with technology teams to ensure seamless access to learning resources within daily field systems. Directed / On-Demand Learning: Curate and manage a library of on-demand learning assets including videos, eLearning modules, and reference guides. Design knowledge checks and recommend next actions to reinforce learning and build confidence. Turn Knowledge into Growth: Lead the design of structured learning programs such as the Organic Growth Experience and CRM Directed Learning. Partner with Business Development teams to design weekly assignments, coaching calls, SME access, and proficiency checks to drive measurable growth. Events & Engagement: Plan and design interactive training breakouts at field conferences and workshops (e.g., AFG Spring Workshops, Women Advisor Summit). Design pre-, during-, and post-event learning engagements to maximize skill-building and action-taking. Required Qualifications
5-7 years of experience in training, learning & development Preferred Qualifications
Proven ability to design and deliver adult learning experiences aligned to business outcomes Familiarity with digital learning platforms and tools (e.g., LXP, Whatfix, Articulate) Excellent communication, project management, and stakeholder engagement skills Experience in financial services or advisor development Knowledge of instructional design principles and multi-modal learning strategies Certification in coaching, training, or instructional design (e.g., CPTD, ATD) Familiarity with CRM systems and advisor workflow tools About Our Company
We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Compensation
The estimated base salary for this role is $91,600 - $123,700 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a comprehensive benefits program that supports all aspects of your health and well-being, including vacation, sick time, 401(k), and health, dental and life insurances. EEO
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status or any other basis prohibited by law. Misc
Job type: Full-time, Exempt
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