Deputy Director, Technical Services

The NYC Department of Environmental Protection (DEP) is seeking a Deputy Director, Technical Services. The Deputy Director is responsible for the strategic oversight and operational management of metering infrastructure contracts. The successful candidate will manage a team of approximately 20 individuals responsible for executing all aspects of the agency’s metering contracts. Key responsibilities include: Collaborating with the Director of Technical Services to align project priorities and resource allocation with bureau objectives. Ensuring quality assurance and control standards are maintained across all metering programs. Overseeing contractor performance, ensuring compliance with contracts, specifications, and service-level agreements. Developing contractor reporting templates, running contractor progress meetings, and ensuring notes are captured, distributed, and follow-up actions are implemented. Troubleshooting complicated cases to determine appropriate actions that DEP and/or the contractor shall take. Analyzing program performance metrics, preparing reports, and recommending improvements to enhance efficiency and quality. Coordinating with Procurement and Legal teams to develop and administer metering-related contracts and bid documents. Assisting in developing and managing project budgets; monitoring expenditures and ensuring projects stay within financial and timeline constraints. Facilitating training and development of team members to ensure technical proficiency and adherence to best practices. Serving as a liaison within the agency, external contractors, and other stakeholders. Acting on behalf of the Director of Technical Services in their absence. Desired skills include experience managing vendor contracts, construction schedules, and budget oversight, as well as excellent communication, project management, and organizational skills. The ideal candidate will have proficiency in using Department of Environmental Protection systems and an understanding of metering systems, technologies, and meter replacement strategies. Minimum Qualifications: A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or A baccalaureate degree from an accredited college and four years of professional experience in the areas described above, including the 18 months of executive, managerial, administrative or supervisory experience. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.

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