North American Partners in Anesthesia
Accounts Receivable Representative II (Remote)
North American Partners in Anesthesia, Florida, New York, United States
Accounts Receivable Representative II (Remote)
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Under the direct supervision of the Collections Supervisor or Manager, the Accounts Receivable Representative II is responsible for effective and efficient accounts receivable management of assigned payers. Responsibilities include making telephone contact with payers, working collection reports and correspondence, auditing accounts, appealing denied claims as necessary, updating accounts, identifying carrier-related denial trends, and meeting departmental productivity standards. The Accounts Receivable Representative II will also coordinate the transfer of patient responsibility and work accounts that require additional insurance collection follow-up.
Location: Sunrise, FL, USA
Principal Duties And Responsibilities
Reviews, evaluates, and forwards manual paper claims to payers that do not accept electronic claims or require special handling
Documents billing activity on the patient account; ensures compliance with all applicable billing regulations and reports any suspected compliance issues to departmental leaders
Reviews claims for accuracy and coordinates with ancillary departments as needed to provide information for audits and/or record reviews
Based on electronic payers’ error reports, makes appropriate corrections to optimize the electronic claims submission process
Pursues prompt follow-up on aged accounts, which may involve helping to formulate written appeals
Accurately documents all follow-up on the account to ensure an accurate record of steps taken to collect on an account
Monitors claim rejections for trends and issues; reports findings to the lead biller and other departmental leaders
Maintains excellent customer service by addressing patient and third-party questions and billing concerns in a timely and professional manner
Assists in reviewing and/or resolving credit balances
Participates in general or special assignments and attends required training
Education
High school diploma or equivalent certification required
Associate degree preferred
Experience
2 to 4 years of customer service and/or business office experience preferred in a medical setting
Knowledge of basic patient accounting processes and healthcare terminology strongly preferred
Knowledge, Skills, Abilities
Strong computer skills (including MS Word and Excel)
Ability to maintain accuracy while working on multiple tasks in a fast-paced environment under low-to-moderate supervision
Excellent verbal and written communication skills, including professional telephone etiquette
Ability to ensure confidentiality of sensitive information and maintain HIPAA compliance
Dependable in production and attendance
Excellent organization and time management skills
Total Rewards
Generous benefits package, including:
Paid Time Off
Health, life, vision, dental, disability, and AD&D insurance
Flexible Spending Accounts/Health Savings Accounts
401(k)
Leadership and professional development opportunities
EEO Statement North American Partners in Anesthesia is an equal opportunity employer.
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Under the direct supervision of the Collections Supervisor or Manager, the Accounts Receivable Representative II is responsible for effective and efficient accounts receivable management of assigned payers. Responsibilities include making telephone contact with payers, working collection reports and correspondence, auditing accounts, appealing denied claims as necessary, updating accounts, identifying carrier-related denial trends, and meeting departmental productivity standards. The Accounts Receivable Representative II will also coordinate the transfer of patient responsibility and work accounts that require additional insurance collection follow-up.
Location: Sunrise, FL, USA
Principal Duties And Responsibilities
Reviews, evaluates, and forwards manual paper claims to payers that do not accept electronic claims or require special handling
Documents billing activity on the patient account; ensures compliance with all applicable billing regulations and reports any suspected compliance issues to departmental leaders
Reviews claims for accuracy and coordinates with ancillary departments as needed to provide information for audits and/or record reviews
Based on electronic payers’ error reports, makes appropriate corrections to optimize the electronic claims submission process
Pursues prompt follow-up on aged accounts, which may involve helping to formulate written appeals
Accurately documents all follow-up on the account to ensure an accurate record of steps taken to collect on an account
Monitors claim rejections for trends and issues; reports findings to the lead biller and other departmental leaders
Maintains excellent customer service by addressing patient and third-party questions and billing concerns in a timely and professional manner
Assists in reviewing and/or resolving credit balances
Participates in general or special assignments and attends required training
Education
High school diploma or equivalent certification required
Associate degree preferred
Experience
2 to 4 years of customer service and/or business office experience preferred in a medical setting
Knowledge of basic patient accounting processes and healthcare terminology strongly preferred
Knowledge, Skills, Abilities
Strong computer skills (including MS Word and Excel)
Ability to maintain accuracy while working on multiple tasks in a fast-paced environment under low-to-moderate supervision
Excellent verbal and written communication skills, including professional telephone etiquette
Ability to ensure confidentiality of sensitive information and maintain HIPAA compliance
Dependable in production and attendance
Excellent organization and time management skills
Total Rewards
Generous benefits package, including:
Paid Time Off
Health, life, vision, dental, disability, and AD&D insurance
Flexible Spending Accounts/Health Savings Accounts
401(k)
Leadership and professional development opportunities
EEO Statement North American Partners in Anesthesia is an equal opportunity employer.
#J-18808-Ljbffr