Capgemini Engineering
Senior Service Management Consultant - ServiceNow Business Analyst (SME) – Secur
Capgemini Engineering, Chicago, Illinois, United States
Overview
Job Title: Senior Service Management Consultant - ServiceNow Business Analyst (SME) – Security, Risk, & Finance and Supply Chain. Location: Chicago, IL; Houston, TX; Dallas, TX; NY, NY; New Jersey near NY City area; Atlanta, GA. Travel: 25%. Join Capgemini Engineering as a Security, Risk, Finance and Supply Chain Subject Matter Expert (SME) with expertise in designing, developing, testing, analyzing, creating, and modifying the ServiceNow functionality to manage and implement a GRC IRM solution. This role works alongside a ServiceNow Architect and Engagement Teams to share responsibility for the overall ServiceNow solution. Responsibilities
Interacting with Engagement Teams to collect and translate technical development requirements. Participates in the definition, design, build, and implementation of ServiceNow Security, Risk, & Finance framework and solutions to meet client needs. Provides guidance and insight regarding industry best practices and recommendations. Definition of process and technical requirements to support design. Ensures that system improvements are successfully implemented. Provides standard methodologies for guiding adoption and influencing the customer to make investments in the solution. Qualifications
Required: ServiceNow Certified Systems Administration (CSA) certification; ServiceNow Security, Risk, & Finance and Supply Chain Certification. 1+ years’ experience working with Security, Risk, & Finance and Supply Chain solutions on the ServiceNow platform. ITIL V4 Foundation or above (or willingness to obtain it). Experience utilizing the Agile/Scrum methodology to define and deliver development work. Experience integrating to multiple data sources used to populate ServiceNow modules. Good understanding of ServiceNow Security, Risk, & Finance and Supply Chain. Strong understanding of solution components and their capabilities (applications, infrastructure, networks, databases, web technologies). Excellent communication skills (verbal and written). Able to work independently and demonstrate initiative through pro-active behavior. Participates in and/or leads diagnosis and fixing of problems within area of expertise; identifies and fixes root cause rather than symptoms. Competent in use and understanding of ITSM processes & systems for client and Capgemini benefit. Listens and ensures understanding of client requirements to support design of appropriate solutions. Works with peer team to develop and promote solution; demonstrates basic and developing understanding of Capgemini and its technologies. Possesses strong analytical and presentation skills. Life at Capgemini
Capgemini supports well-being throughout life and career. Eligible employees have access to flexible work, healthcare (dental, vision, mental health), financial well-being programs (401(k), Employee Share Ownership Plan), paid time off and holidays, paid parental leave, family building benefits (adoption, surrogacy, cryopreservation), social well-being benefits, mentoring, coaching and learning programs, Employee Resource Groups, and disaster relief. About Capgemini
Capgemini is a global business and technology transformation partner helping organizations transition to a digital and sustainable world. With over 340,000 team members in more than 50 countries, Capgemini delivers end-to-end services across strategy, design, engineering, AI, cloud and data, and industry expertise. The Group reported 2024 global revenues of €22.1 billion. Capgemini is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. For more information on your rights as an Applicant and accommodations in recruitment, see Capgemini’s disclosed policies and resources.
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Job Title: Senior Service Management Consultant - ServiceNow Business Analyst (SME) – Security, Risk, & Finance and Supply Chain. Location: Chicago, IL; Houston, TX; Dallas, TX; NY, NY; New Jersey near NY City area; Atlanta, GA. Travel: 25%. Join Capgemini Engineering as a Security, Risk, Finance and Supply Chain Subject Matter Expert (SME) with expertise in designing, developing, testing, analyzing, creating, and modifying the ServiceNow functionality to manage and implement a GRC IRM solution. This role works alongside a ServiceNow Architect and Engagement Teams to share responsibility for the overall ServiceNow solution. Responsibilities
Interacting with Engagement Teams to collect and translate technical development requirements. Participates in the definition, design, build, and implementation of ServiceNow Security, Risk, & Finance framework and solutions to meet client needs. Provides guidance and insight regarding industry best practices and recommendations. Definition of process and technical requirements to support design. Ensures that system improvements are successfully implemented. Provides standard methodologies for guiding adoption and influencing the customer to make investments in the solution. Qualifications
Required: ServiceNow Certified Systems Administration (CSA) certification; ServiceNow Security, Risk, & Finance and Supply Chain Certification. 1+ years’ experience working with Security, Risk, & Finance and Supply Chain solutions on the ServiceNow platform. ITIL V4 Foundation or above (or willingness to obtain it). Experience utilizing the Agile/Scrum methodology to define and deliver development work. Experience integrating to multiple data sources used to populate ServiceNow modules. Good understanding of ServiceNow Security, Risk, & Finance and Supply Chain. Strong understanding of solution components and their capabilities (applications, infrastructure, networks, databases, web technologies). Excellent communication skills (verbal and written). Able to work independently and demonstrate initiative through pro-active behavior. Participates in and/or leads diagnosis and fixing of problems within area of expertise; identifies and fixes root cause rather than symptoms. Competent in use and understanding of ITSM processes & systems for client and Capgemini benefit. Listens and ensures understanding of client requirements to support design of appropriate solutions. Works with peer team to develop and promote solution; demonstrates basic and developing understanding of Capgemini and its technologies. Possesses strong analytical and presentation skills. Life at Capgemini
Capgemini supports well-being throughout life and career. Eligible employees have access to flexible work, healthcare (dental, vision, mental health), financial well-being programs (401(k), Employee Share Ownership Plan), paid time off and holidays, paid parental leave, family building benefits (adoption, surrogacy, cryopreservation), social well-being benefits, mentoring, coaching and learning programs, Employee Resource Groups, and disaster relief. About Capgemini
Capgemini is a global business and technology transformation partner helping organizations transition to a digital and sustainable world. With over 340,000 team members in more than 50 countries, Capgemini delivers end-to-end services across strategy, design, engineering, AI, cloud and data, and industry expertise. The Group reported 2024 global revenues of €22.1 billion. Capgemini is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. For more information on your rights as an Applicant and accommodations in recruitment, see Capgemini’s disclosed policies and resources.
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