Rx.Health (Commure Engage)
Implementation Manager (West Coast)
Rx.Health (Commure Engage), Mountain View, California, us, 94039
Overview
At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all designed for providers & administrators to focus on what matters most: providing care.
Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide – more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years.
Commure was recently named to Fortune’s Future 50 list for 2025 and is backed by world-class investors. Come join us in shaping the future of healthcare.
About The Role As an Operations Manager at Commure + Athelas, you will play a pivotal role in our Operations team focusing on Revenue-Cycle Management, by working across the whole organization (Product, Eng, Operations, Sales, and Account Management) to define critical business processes. You will have end-to-end ownership - ensuring efficient execution and a seamless onboarding process for clients and driving business metrics. This is an incredibly high-visibility, high-impact, high-autonomy role that will quickly expand to cover more and more emergent business problem areas. Successfully navigating and solving our hyper-growth challenges will lead to rapid growth in role and responsibility.
The position requires 5 days on-site in our Mountain View, CA headquarters.
What You'll Do
Ensure the efficient and timely execution of all essential aspects of client onboarding, from project initiation to launch.
Engage in cross-functional collaboration with key internal stakeholders to provide an exceptional experience for every customer.
Contribute to designing and implementing systems and processes that facilitate scalability and efficiency.
Break down hairy, challenging business problems
Own execution and outcomes
Oversee the entire project management process, ensuring timely and qualitative onboarding and continuous improvement of our key metrics.
Drive operational metrics (process throughput, defect rate, etc.)
Understand the business in-and-out to be proactive about solving emerging problems
30-50% travel required
What You Have
Experience in consulting, investment banking, or operations at a fast-paced SaaS tech company
Comfortable working with data and proficiency in SQL + Excel
SQL a big PLUS or robust analytical experience (e.g., finance, consulting, etc)
Expertise in project management: experience deploying multiple projects in a fast-paced environment
Energized By People: you love interacting with customers and delivering a great customer experience
Truth Seeker: you relentlessly seek to understand customer requests
Project Confidence: you can lead client meetings with confidence and trust
Comfort in Chaos: autonomous, able to prioritize and identify blockers
Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success
Commitment to delivering customer value by understanding use cases and aligning with best practices
Experience cross-functional with sales, operations, and engineering to address client needs
Proficiency in documenting and developing best practices to enable incremental improvement
Proficient in Retool; Google Suite is a plus
Experience in the RCM (Revenue Cycle Management) space is a bonus
Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.
Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, including protecting assets from unauthorized access, disclosure, modification, destruction or interference. Employees will report to the information security office any confirmed or potential events or risks to the organization. Attestation is required upon hire and annually.
Compensation Range: $80K - $120K
:
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Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide – more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years.
Commure was recently named to Fortune’s Future 50 list for 2025 and is backed by world-class investors. Come join us in shaping the future of healthcare.
About The Role As an Operations Manager at Commure + Athelas, you will play a pivotal role in our Operations team focusing on Revenue-Cycle Management, by working across the whole organization (Product, Eng, Operations, Sales, and Account Management) to define critical business processes. You will have end-to-end ownership - ensuring efficient execution and a seamless onboarding process for clients and driving business metrics. This is an incredibly high-visibility, high-impact, high-autonomy role that will quickly expand to cover more and more emergent business problem areas. Successfully navigating and solving our hyper-growth challenges will lead to rapid growth in role and responsibility.
The position requires 5 days on-site in our Mountain View, CA headquarters.
What You'll Do
Ensure the efficient and timely execution of all essential aspects of client onboarding, from project initiation to launch.
Engage in cross-functional collaboration with key internal stakeholders to provide an exceptional experience for every customer.
Contribute to designing and implementing systems and processes that facilitate scalability and efficiency.
Break down hairy, challenging business problems
Own execution and outcomes
Oversee the entire project management process, ensuring timely and qualitative onboarding and continuous improvement of our key metrics.
Drive operational metrics (process throughput, defect rate, etc.)
Understand the business in-and-out to be proactive about solving emerging problems
30-50% travel required
What You Have
Experience in consulting, investment banking, or operations at a fast-paced SaaS tech company
Comfortable working with data and proficiency in SQL + Excel
SQL a big PLUS or robust analytical experience (e.g., finance, consulting, etc)
Expertise in project management: experience deploying multiple projects in a fast-paced environment
Energized By People: you love interacting with customers and delivering a great customer experience
Truth Seeker: you relentlessly seek to understand customer requests
Project Confidence: you can lead client meetings with confidence and trust
Comfort in Chaos: autonomous, able to prioritize and identify blockers
Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success
Commitment to delivering customer value by understanding use cases and aligning with best practices
Experience cross-functional with sales, operations, and engineering to address client needs
Proficiency in documenting and developing best practices to enable incremental improvement
Proficient in Retool; Google Suite is a plus
Experience in the RCM (Revenue Cycle Management) space is a bonus
Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.
Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, including protecting assets from unauthorized access, disclosure, modification, destruction or interference. Employees will report to the information security office any confirmed or potential events or risks to the organization. Attestation is required upon hire and annually.
Compensation Range: $80K - $120K
:
#J-18808-Ljbffr