Amphenol Communications Solutions
Overview
Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions for Communications, Mobile, RF, Optics, and Commercial electronics markets. ACS has an expansive global presence in research and development, manufacturing, and sales. We design and manufacture a wide range of innovative connectors as well as cable assemblies for diverse applications including server, storage, data center, mobile, RF, networking, industrial, business equipment, and automotive.
Position:
Field Service Engineer
Location:
Santa Clara, CA
Amphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom/Datacom market. We have design, sales, and manufacturing locations globally and are currently seeking a Field Service Engineer to join our Cable Backplane Systems team located in Santa Clara, CA.
Our customers\' success depends on reliable, high-performance interconnect solutions—and our ability to keep those systems running smoothly. As a Field Service Engineer, you\'ll be the technical expert on the front lines, providing hands-on support, troubleshooting, and maintenance to ensure our products deliver exceptional performance in real-world applications. You\'ll work closely with customers and internal teams to resolve complex technical issues, install and service equipment, and maintain strong relationships built on trust and results.
Responsibilities
Serve as the primary technical contact for on-site support, installation, and maintenance of Amphenol products
Diagnose and resolve complex interconnect issues in the field, including signal transmission and mechanical fit
Provide post-sales service and technical assistance to ensure customer satisfaction and product reliability
Collaborate with engineering, product development, and sales teams to relay field feedback and drive continuous improvement
Deliver training and support to customers on product usage, maintenance, and troubleshooting
Document service activities, technical findings, and customer interactions
Travel to customer sites as needed to provide timely and effective service; this may require significant travel on short notice
Qualifications
Bachelor\'s degree in Electrical Engineering, Electrical Engineering Technology, Mechanical Engineering or Mechanical Engineering Technology
5+ years of experience in field service, technical support, or hands-on engineering roles
Familiarity with interconnect systems, signal integrity, and electrical testing
Skills
Strong diagnostic and problem-solving abilities in electrical and/or mechanical domains
Excellent communication skills across technical and non-technical teams
High-level customer service mindset with a focus on building long-term relationships
Ability to work independently in dynamic environments and deliver results under pressure
Organized, detail-oriented, and capable of managing multiple service engagements
Amphenol Corporation is proud of our reputation as an excellent employer. Our main focus is to provide the highest level of support and responsiveness to both our employees and our customers, the world\'s largest technology companies. Amphenol Corporation offers the opportunity for career growth within a global organization. We believe that Amphenol Corporation is unique in that every employee, regardless of his or her position, has the ability to positively impact the business.
Amphenol is an "Equal Opportunity Employer" - Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity/National Origin
For additional company information please visit our website at https://www.amphenol-cs.com/
#J-18808-Ljbffr
Position:
Field Service Engineer
Location:
Santa Clara, CA
Amphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom/Datacom market. We have design, sales, and manufacturing locations globally and are currently seeking a Field Service Engineer to join our Cable Backplane Systems team located in Santa Clara, CA.
Our customers\' success depends on reliable, high-performance interconnect solutions—and our ability to keep those systems running smoothly. As a Field Service Engineer, you\'ll be the technical expert on the front lines, providing hands-on support, troubleshooting, and maintenance to ensure our products deliver exceptional performance in real-world applications. You\'ll work closely with customers and internal teams to resolve complex technical issues, install and service equipment, and maintain strong relationships built on trust and results.
Responsibilities
Serve as the primary technical contact for on-site support, installation, and maintenance of Amphenol products
Diagnose and resolve complex interconnect issues in the field, including signal transmission and mechanical fit
Provide post-sales service and technical assistance to ensure customer satisfaction and product reliability
Collaborate with engineering, product development, and sales teams to relay field feedback and drive continuous improvement
Deliver training and support to customers on product usage, maintenance, and troubleshooting
Document service activities, technical findings, and customer interactions
Travel to customer sites as needed to provide timely and effective service; this may require significant travel on short notice
Qualifications
Bachelor\'s degree in Electrical Engineering, Electrical Engineering Technology, Mechanical Engineering or Mechanical Engineering Technology
5+ years of experience in field service, technical support, or hands-on engineering roles
Familiarity with interconnect systems, signal integrity, and electrical testing
Skills
Strong diagnostic and problem-solving abilities in electrical and/or mechanical domains
Excellent communication skills across technical and non-technical teams
High-level customer service mindset with a focus on building long-term relationships
Ability to work independently in dynamic environments and deliver results under pressure
Organized, detail-oriented, and capable of managing multiple service engagements
Amphenol Corporation is proud of our reputation as an excellent employer. Our main focus is to provide the highest level of support and responsiveness to both our employees and our customers, the world\'s largest technology companies. Amphenol Corporation offers the opportunity for career growth within a global organization. We believe that Amphenol Corporation is unique in that every employee, regardless of his or her position, has the ability to positively impact the business.
Amphenol is an "Equal Opportunity Employer" - Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity/National Origin
For additional company information please visit our website at https://www.amphenol-cs.com/
#J-18808-Ljbffr