NYC Department of Social Services
FAIR HEARING AGENCY REPRESENTATIVE
NYC Department of Social Services, New York, New York, us, 10261
Join to apply for the
FAIR HEARING AGENCY REPRESENTATIVE
role at
NYC Department of Social Services 1 month ago Be among the first 25 applicants Join to apply for the
FAIR HEARING AGENCY REPRESENTATIVE
role at
NYC Department of Social Services Get AI-powered advice on this job and more exclusive features. APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE BENEFITS OPPORTUNITY SPECIALIST CIVIL SERVICE TITLE
The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.
The Centralized Fair Hearing Unit represents the Agency at New York State Administrative Hearings by presenting and defending Fair Hearing cases or resolving when appropriate. While representing the Agency, presents evidence manually or electronically, cross examines Appellants and provides the State Administrative Law Judge (ALJ) with a complete and relevant evidence packet and supporting documents to justify the challenged case action. Represents the agency at New York State Administrative Resolution/Settlement Hearings resulting from Same Day Resolution Conferences (SDRC) process. Ensures that requests for resolutions are forwarded to FIA Operations, The Fair Hearing Tracking Monitoring and Review Unit (FHTMRU) or the Office of Central Processing (OCP) as required. Reviews Fair Hearing decisions and recommends actions to challenge decisions when appropriate.
Under general supervision, with latitude for independent judgment and initiative, the Agency Representative reviews documents for Fair Hearing Evidence Packets in defense of the Agency’s position and represents the Family Independence Administration (FIA) at New York State Fair Hearings in an effort to defend and resolve disputes on Cash Assistance (CA), Supplemental Nutrition Assistance Program (SNAP) and Medicaid (MA) case actions, in order to assist in moving participants toward economic independence.
Benefits
The Office of Legal Affairs /Fair Hearing Division (OLA/FHD) is recruiting for (1) one Associate Benefits Opportunuty Specialist II to function as a Fair Hearing Agency Representative who will:
Represent the Agency at New York State Administrative Hearings by presenting and defending Fair Hearing cases or resolving when appropriate. While representing the Agency, present evidence manually or electronically, cross examines Appellants and provide the State Administrative Law Judge (ALJ) with a complete and relevant evidence packet and supporting documents to justify the challenged case action. Represent the Agency at New York State Administrative Resolution/Settlement Hearings resulting from Same Day Resolution Conferences (SDRC) process. Ensure that request for resolutions are forwarded to FIA Operations, The Fair Hearing Tracking Monitoring and Review Unit (FHTMRU) or the Office of Central Processing (OCP) as required. Review Fair Hearing decisions and recommend actions to challenge decisions when appropriate. Update Fair Hearing checklist as determined by feedback from the Fair Hearing Officer via dispositions and outcomes. Engage in post Fair Hearing activities, including preparation of reports and request for case actions based on evidence presented or agreements made in fair hearing rooms and transmitting information back to the sites for follow-up actions to be initiated. Provide additional information or clarification to ensure that packets are adequate to present at Fair Hearings, providing feedback whenever additional documents are required for case presentation. Inform Office of Temporary and Disability Assistance (OTDA) Clerk and the (SDRC) staff of the resolution/settlement hearing outcome. Ensure that all case actions are reflected and checked through relevant systems such as Welfare Management System (WMS), Paperless Operation System (POS), New York City Work Accountability and You (NYCWAY), Fair Hearing Informational System (FHIS), HRA One Viewer and Fair Hearing Evidence Management System (FHEMS) and Electronic Evidence Packet System (EEPS). Review Fair Hearing Evidence Packet prepared by Same Day Conference AJOS I’s to assess the appropriateness of resolution actions and to ensure all pertinent documents/evidence are included. Provide guidance to SDRC AJOS I’s when needed. Approve SDRC evidence packets. Work closely with SDRC staff to ensure that cases are conferenced and ready to be presented at a Settlement Hearing. Ensures that resolutions are processed expeditiously. Conduct conferences for cases that are on the SDRC list. Ensure that Fair Hearing staff members are trained in the performance of work activities, by holding individual and unit meeting to improve staff areas of competence; provides Performance Evaluations, timely; develop strategies and defenses to assist in increasing the Agency’s Fair Hearing win rate and to support fair hearing avoidance. Meet on a regular basis with fair hearing administrative staff CA and SNAP Fair Hearing trends and causal factors. Provide information and communicates trends and issues to enhance performance and maintain quality of decisions. Provide information on what needs to be addressed or emphasized at Fair Hearing Representation meeting.
Work Location: 250 Livingston Street, Brooklyn NY 11201
Hours/Schedule: 9am – 5 pm with flex
Minimum Qualifications
ASSOCIATE BENEFITS OPPORTUNITY - 56316
A four-year high school diploma or its educational equivalent, and three years of
full-time satisfactory experience working directly in social/human services or a
Related Setting, Providing Either
client services. employment planning/counseling services which involves job development,
Skills Assessment, And Employment Placement Or Other Economic
opportunity programming.
A baccalaureate degree from an accredited college; plus eighteen months of full[1]time satisfactory experience working as a Benefits Opportunity Specialist; or A baccalaureate degree from an accredited college; plus eighteen months of full[1]time satisfactory experience as described in one (1) above. College credit from an accredited college may be substituted for this experience
on the basis of 60 semester credits for 9 months of the work experience described
above. However, all candidates must have at least 18 months of full-time
satisfactory experience working as a Benefits Opportunity Specialist or performing
social/human services work as described in one (1) above.
Preferred Skills
Excellent communication and writing skills. - Knowledge of Agency operations and NYS social service policy/procedures. - Strong analytical, problem-solving, and time management skills. - Detail oriented. - Knowledge of FHEMS, WMS, POS, NYCWAY, SEAMS - Exceptional Excel Skills.
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City Residency is not required for this position
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
, $68,423.00 – $78,686.00 Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Government Administration Referrals increase your chances of interviewing at NYC Department of Social Services by 2x Sign in to set job alerts for “Agency Representative” roles.
Insurance Account Representative - State Farm Agent Team Member
New York, NY $40,000.00-$60,000.00 1 year ago Insurance Account Position - State Farm Agent Team Member
Jersey City, NJ $45,000.00-$70,000.00 4 months ago Brooklyn, NY $100,000.00-$130,000.00 1 week ago New York, NY $34,800.00-$75,100.00 6 hours ago New York City Metropolitan Area 4 weeks ago Insurance Account Representative - State Farm Agent Team Member
Brooklyn, NY $45,000.00-$55,000.00 7 months ago Insurance Account Position - State Farm Agent Team Member
East Meadow, NY $60,000.00-$85,000.00 1 year ago Insurance Account Representative - State Farm Agent Team Member
New Hyde Park, NY $50,000.00-$70,000.00 1 month ago Insurance Account Representative - State Farm Agent Team Member
Ridgewood, NJ $45,000.00-$75,000.00 4 months ago Insurance Account Position - State Farm Agent Team Member
Pelham, NY $50,000.00-$100,000.00 2 years ago Sales Representative - Insurance - Training Provided/Work from Home
Entry Level Telecommunications Sales Representative
Insurance Account Position - State Farm Agent Team Member
Hempstead, NY $55,000.00-$74,999.00 1 year ago Insurance Account Representative - State Farm Agent Team Member
Hempstead, NY $55,000.00-$75,900.00 1 year ago Insurance Account Representative - State Farm Agent Team Member
Pelham, NY $50,000.00-$100,000.00 2 years ago Insurance Account Representative - State Farm Agent Team Member
Wayne, NJ $40,000.00-$60,000.00 4 months ago Insurance Agent | Life & Health Sales | Local & Remote-Work from Home
New York, NY $100,000.00-$350,000.00 1 month ago New York Life - Management Fast Track Progam
Manhattan, NY $60,000.00-$150,000.00 4 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
FAIR HEARING AGENCY REPRESENTATIVE
role at
NYC Department of Social Services 1 month ago Be among the first 25 applicants Join to apply for the
FAIR HEARING AGENCY REPRESENTATIVE
role at
NYC Department of Social Services Get AI-powered advice on this job and more exclusive features. APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE BENEFITS OPPORTUNITY SPECIALIST CIVIL SERVICE TITLE
The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.
The Centralized Fair Hearing Unit represents the Agency at New York State Administrative Hearings by presenting and defending Fair Hearing cases or resolving when appropriate. While representing the Agency, presents evidence manually or electronically, cross examines Appellants and provides the State Administrative Law Judge (ALJ) with a complete and relevant evidence packet and supporting documents to justify the challenged case action. Represents the agency at New York State Administrative Resolution/Settlement Hearings resulting from Same Day Resolution Conferences (SDRC) process. Ensures that requests for resolutions are forwarded to FIA Operations, The Fair Hearing Tracking Monitoring and Review Unit (FHTMRU) or the Office of Central Processing (OCP) as required. Reviews Fair Hearing decisions and recommends actions to challenge decisions when appropriate.
Under general supervision, with latitude for independent judgment and initiative, the Agency Representative reviews documents for Fair Hearing Evidence Packets in defense of the Agency’s position and represents the Family Independence Administration (FIA) at New York State Fair Hearings in an effort to defend and resolve disputes on Cash Assistance (CA), Supplemental Nutrition Assistance Program (SNAP) and Medicaid (MA) case actions, in order to assist in moving participants toward economic independence.
Benefits
The Office of Legal Affairs /Fair Hearing Division (OLA/FHD) is recruiting for (1) one Associate Benefits Opportunuty Specialist II to function as a Fair Hearing Agency Representative who will:
Represent the Agency at New York State Administrative Hearings by presenting and defending Fair Hearing cases or resolving when appropriate. While representing the Agency, present evidence manually or electronically, cross examines Appellants and provide the State Administrative Law Judge (ALJ) with a complete and relevant evidence packet and supporting documents to justify the challenged case action. Represent the Agency at New York State Administrative Resolution/Settlement Hearings resulting from Same Day Resolution Conferences (SDRC) process. Ensure that request for resolutions are forwarded to FIA Operations, The Fair Hearing Tracking Monitoring and Review Unit (FHTMRU) or the Office of Central Processing (OCP) as required. Review Fair Hearing decisions and recommend actions to challenge decisions when appropriate. Update Fair Hearing checklist as determined by feedback from the Fair Hearing Officer via dispositions and outcomes. Engage in post Fair Hearing activities, including preparation of reports and request for case actions based on evidence presented or agreements made in fair hearing rooms and transmitting information back to the sites for follow-up actions to be initiated. Provide additional information or clarification to ensure that packets are adequate to present at Fair Hearings, providing feedback whenever additional documents are required for case presentation. Inform Office of Temporary and Disability Assistance (OTDA) Clerk and the (SDRC) staff of the resolution/settlement hearing outcome. Ensure that all case actions are reflected and checked through relevant systems such as Welfare Management System (WMS), Paperless Operation System (POS), New York City Work Accountability and You (NYCWAY), Fair Hearing Informational System (FHIS), HRA One Viewer and Fair Hearing Evidence Management System (FHEMS) and Electronic Evidence Packet System (EEPS). Review Fair Hearing Evidence Packet prepared by Same Day Conference AJOS I’s to assess the appropriateness of resolution actions and to ensure all pertinent documents/evidence are included. Provide guidance to SDRC AJOS I’s when needed. Approve SDRC evidence packets. Work closely with SDRC staff to ensure that cases are conferenced and ready to be presented at a Settlement Hearing. Ensures that resolutions are processed expeditiously. Conduct conferences for cases that are on the SDRC list. Ensure that Fair Hearing staff members are trained in the performance of work activities, by holding individual and unit meeting to improve staff areas of competence; provides Performance Evaluations, timely; develop strategies and defenses to assist in increasing the Agency’s Fair Hearing win rate and to support fair hearing avoidance. Meet on a regular basis with fair hearing administrative staff CA and SNAP Fair Hearing trends and causal factors. Provide information and communicates trends and issues to enhance performance and maintain quality of decisions. Provide information on what needs to be addressed or emphasized at Fair Hearing Representation meeting.
Work Location: 250 Livingston Street, Brooklyn NY 11201
Hours/Schedule: 9am – 5 pm with flex
Minimum Qualifications
ASSOCIATE BENEFITS OPPORTUNITY - 56316
A four-year high school diploma or its educational equivalent, and three years of
full-time satisfactory experience working directly in social/human services or a
Related Setting, Providing Either
client services. employment planning/counseling services which involves job development,
Skills Assessment, And Employment Placement Or Other Economic
opportunity programming.
A baccalaureate degree from an accredited college; plus eighteen months of full[1]time satisfactory experience working as a Benefits Opportunity Specialist; or A baccalaureate degree from an accredited college; plus eighteen months of full[1]time satisfactory experience as described in one (1) above. College credit from an accredited college may be substituted for this experience
on the basis of 60 semester credits for 9 months of the work experience described
above. However, all candidates must have at least 18 months of full-time
satisfactory experience working as a Benefits Opportunity Specialist or performing
social/human services work as described in one (1) above.
Preferred Skills
Excellent communication and writing skills. - Knowledge of Agency operations and NYS social service policy/procedures. - Strong analytical, problem-solving, and time management skills. - Detail oriented. - Knowledge of FHEMS, WMS, POS, NYCWAY, SEAMS - Exceptional Excel Skills.
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City Residency is not required for this position
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
, $68,423.00 – $78,686.00 Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Government Administration Referrals increase your chances of interviewing at NYC Department of Social Services by 2x Sign in to set job alerts for “Agency Representative” roles.
Insurance Account Representative - State Farm Agent Team Member
New York, NY $40,000.00-$60,000.00 1 year ago Insurance Account Position - State Farm Agent Team Member
Jersey City, NJ $45,000.00-$70,000.00 4 months ago Brooklyn, NY $100,000.00-$130,000.00 1 week ago New York, NY $34,800.00-$75,100.00 6 hours ago New York City Metropolitan Area 4 weeks ago Insurance Account Representative - State Farm Agent Team Member
Brooklyn, NY $45,000.00-$55,000.00 7 months ago Insurance Account Position - State Farm Agent Team Member
East Meadow, NY $60,000.00-$85,000.00 1 year ago Insurance Account Representative - State Farm Agent Team Member
New Hyde Park, NY $50,000.00-$70,000.00 1 month ago Insurance Account Representative - State Farm Agent Team Member
Ridgewood, NJ $45,000.00-$75,000.00 4 months ago Insurance Account Position - State Farm Agent Team Member
Pelham, NY $50,000.00-$100,000.00 2 years ago Sales Representative - Insurance - Training Provided/Work from Home
Entry Level Telecommunications Sales Representative
Insurance Account Position - State Farm Agent Team Member
Hempstead, NY $55,000.00-$74,999.00 1 year ago Insurance Account Representative - State Farm Agent Team Member
Hempstead, NY $55,000.00-$75,900.00 1 year ago Insurance Account Representative - State Farm Agent Team Member
Pelham, NY $50,000.00-$100,000.00 2 years ago Insurance Account Representative - State Farm Agent Team Member
Wayne, NJ $40,000.00-$60,000.00 4 months ago Insurance Agent | Life & Health Sales | Local & Remote-Work from Home
New York, NY $100,000.00-$350,000.00 1 month ago New York Life - Management Fast Track Progam
Manhattan, NY $60,000.00-$150,000.00 4 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr