Boot Barn
Overview
Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another’s achievements, and most importantly support each other. The Store Manager is a champion and model of Boot Barn’s Mission, Vision and Values, a business driver demonstrating leadership in customer service, sales results, team development, and operational excellence. The Store Manager partners with District & Regional Leadership, Human Resources, and Store Support Center to pursue year-over-year increases, best-in-class customer experience, profitability through optimized staffing, shrink reduction, and expense management. Responsibilities
Lead store partners to foster a service & selling culture and exceed customer expectations, building long-standing relationships. Develop and deliver product knowledge across categories and create training plans for store partners to achieve full competency in categories such as western boots, work boots, denim, hats, and add-ons. Assess and communicate localized customer needs to the District Manager. Analyze and measure business trends to maximize sales and meet or exceed key metrics and goals. Review sales goals with partners, provide coaching and recognition, and lead by example on the sales floor during peak hours. Ensure adequate staffing to meet business needs and manage payroll expenses. Adapt to changing business needs and procedures; adjust schedules, communicate payroll implications, implement directives, and train staff on new policies with District/Region/Store Support Center collaboration. Ensure merchandise stock levels, adjacencies, presentations, signing, and assortments adhere to visual guidelines; educate partners on these guidelines. Lead and coach associates in customer engagement through the Boot Barn Credit Card and B Rewarded Loyalty Programs; drive accountability for individual and team goals. Plan and execute experiential events in partnership with the District Manager, including community outreach. Ensure the store leadership team understands and embraces their roles per the store’s leadership matrix. Complete opening and closing procedures to company standards and comply with Time and Attendance policies. Maintain professionalism in communication, attitude, teamwork, and attendance. Perform additional duties as assigned by store leadership or district/support center partners. Employment characteristics
Seniority level: Mid-Senior level Employment type: Full-time Job function: Sales and Business Development Industry: Retail
#J-18808-Ljbffr
Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another’s achievements, and most importantly support each other. The Store Manager is a champion and model of Boot Barn’s Mission, Vision and Values, a business driver demonstrating leadership in customer service, sales results, team development, and operational excellence. The Store Manager partners with District & Regional Leadership, Human Resources, and Store Support Center to pursue year-over-year increases, best-in-class customer experience, profitability through optimized staffing, shrink reduction, and expense management. Responsibilities
Lead store partners to foster a service & selling culture and exceed customer expectations, building long-standing relationships. Develop and deliver product knowledge across categories and create training plans for store partners to achieve full competency in categories such as western boots, work boots, denim, hats, and add-ons. Assess and communicate localized customer needs to the District Manager. Analyze and measure business trends to maximize sales and meet or exceed key metrics and goals. Review sales goals with partners, provide coaching and recognition, and lead by example on the sales floor during peak hours. Ensure adequate staffing to meet business needs and manage payroll expenses. Adapt to changing business needs and procedures; adjust schedules, communicate payroll implications, implement directives, and train staff on new policies with District/Region/Store Support Center collaboration. Ensure merchandise stock levels, adjacencies, presentations, signing, and assortments adhere to visual guidelines; educate partners on these guidelines. Lead and coach associates in customer engagement through the Boot Barn Credit Card and B Rewarded Loyalty Programs; drive accountability for individual and team goals. Plan and execute experiential events in partnership with the District Manager, including community outreach. Ensure the store leadership team understands and embraces their roles per the store’s leadership matrix. Complete opening and closing procedures to company standards and comply with Time and Attendance policies. Maintain professionalism in communication, attitude, teamwork, and attendance. Perform additional duties as assigned by store leadership or district/support center partners. Employment characteristics
Seniority level: Mid-Senior level Employment type: Full-time Job function: Sales and Business Development Industry: Retail
#J-18808-Ljbffr