Warner Bros. Discovery
Staff, ServiceNow Solution Architect -Integrations
Warner Bros. Discovery, Atlanta, Georgia, United States, 30383
Overview
Staff, ServiceNow Solution Architect – Integrations role at Warner Bros. Discovery. Based in Atlanta, this position reports to the Senior Manager, Platform Architect and works with a team of experienced solution architects to design and implement robust, scalable, and secure integrations between ServiceNow and a wide array of enterprise systems. The role focuses on enabling reliable service operations by facilitating seamless data and process flows across enterprise and SaaS platforms such as SAP, Ariba, Jira, Salesforce, PagerDuty, BigPanda, and AI-driven chatbots. Your New Role
The Staff, ServiceNow Solution Architect – Integrations will play a pivotal role in the Service Management and Platform Architecture team, focusing on the design and implementation of integrations between ServiceNow and enterprise systems. This position is essential for driving reliability and efficiency of service operations by enabling seamless data and process flows across enterprise and SaaS platforms. The Staff Solution Architect will be responsible for defining integration strategies, designing technical solutions, and collaborating with cross-functional teams to ensure successful implementation. Deep technical expertise in ServiceNow, strong understanding of enterprise integration patterns, and the ability to translate complex requirements into scalable solutions are required. Your Role Accountabilities
Integration Strategy & Architecture
Define and maintain the integration architecture for ServiceNow, ensuring alignment with enterprise architecture standards and business goals. Evaluate and select appropriate integration methods (REST, SOAP, JDBC, MID Server, Agentic flows) based on system requirements and constraints. Develop integration roadmaps and reference architectures to support long-term scalability and maintainability. Solution Design & Implementation
Design and document end-to-end integration solutions that are secure, resilient, and optimized for performance. Leverage ServiceNow IntegrationHub, Flow Designer, and custom scripting to build and deploy integrations. Collaborate with middleware teams and external vendors to ensure seamless data exchange and process orchestration. Technical Leadership & Governance
Provide technical guidance and best practices to development teams implementing integrations. Review integration configurations and code for quality, performance, and compliance with security standards. Contribute to the development of integration standards, reusable components, and automation frameworks. Stakeholder Collaboration
Partner with business analysts, developers, and system owners to gather integration requirements and translate them into technical specifications. Communicate complex technical concepts to non-technical stakeholders in a clear and concise manner. Act as a liaison between platform architecture and service delivery teams to ensure alignment and transparency. Operational Excellence & Continuous Improvement
Monitor integration performance and reliability, proactively identifying and resolving issues. Drive continuous improvement initiatives by analyzing integration workflows and identifying opportunities for optimization. Stay current with emerging technologies and trends in enterprise integration and ServiceNow capabilities. Qualifications & Experiences
7+ years of experience in enterprise architecture, solution architecture, or integration engineering, with a focus on ServiceNow. Proven experience designing and implementing integrations with enterprise systems (e.g., SAP, Ariba), SaaS platforms (e.g., Jira, Salesforce), and operational tools (e.g., PagerDuty, BigPanda). Strong knowledge of integration protocols and standards (REST, SOAP, OAuth, SAML, JDBC). Experience working in large-scale, complex enterprise environments with cross-functional teams. Bachelor’s degree in Computer Science, Information Systems, or a related field OR equivalent relevant work experience. Not Required but Preferred Experience
ServiceNow Certified System Administrator and Certified Application Developer. Experience with middleware platforms (e.g., MuleSoft, Dell Boomi, Azure Logic Apps). Familiarity with SRE principles and tooling. ITIL Foundation or higher-level certifications. Experience in media, entertainment, or similarly complex global organizations. PREFERRED CANDIDATES WILL BE ATLANTA-BASED, AS RELOCATION IS NOT OFFERED WITH THIS POSITION MUST BE ELIGIBLE FOR WORK IN US WITHOUT VISA SPONSORSHIP NOW OR IN THE FUTURE (THIS INCLUDES OPT) How We Get Things Done
Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request. Seniority level
Mid-Senior level Employment type
Full-time Job function
Engineering and Information Technology Industries: Entertainment Providers Referrals increase your chances of interviewing at Warner Bros. Discovery by 2x Get notified about new Solutions Architect jobs in Atlanta, GA. Atlanta, GA salary ranges and related roles are listed in the original posting as examples and are provided for context.
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Staff, ServiceNow Solution Architect – Integrations role at Warner Bros. Discovery. Based in Atlanta, this position reports to the Senior Manager, Platform Architect and works with a team of experienced solution architects to design and implement robust, scalable, and secure integrations between ServiceNow and a wide array of enterprise systems. The role focuses on enabling reliable service operations by facilitating seamless data and process flows across enterprise and SaaS platforms such as SAP, Ariba, Jira, Salesforce, PagerDuty, BigPanda, and AI-driven chatbots. Your New Role
The Staff, ServiceNow Solution Architect – Integrations will play a pivotal role in the Service Management and Platform Architecture team, focusing on the design and implementation of integrations between ServiceNow and enterprise systems. This position is essential for driving reliability and efficiency of service operations by enabling seamless data and process flows across enterprise and SaaS platforms. The Staff Solution Architect will be responsible for defining integration strategies, designing technical solutions, and collaborating with cross-functional teams to ensure successful implementation. Deep technical expertise in ServiceNow, strong understanding of enterprise integration patterns, and the ability to translate complex requirements into scalable solutions are required. Your Role Accountabilities
Integration Strategy & Architecture
Define and maintain the integration architecture for ServiceNow, ensuring alignment with enterprise architecture standards and business goals. Evaluate and select appropriate integration methods (REST, SOAP, JDBC, MID Server, Agentic flows) based on system requirements and constraints. Develop integration roadmaps and reference architectures to support long-term scalability and maintainability. Solution Design & Implementation
Design and document end-to-end integration solutions that are secure, resilient, and optimized for performance. Leverage ServiceNow IntegrationHub, Flow Designer, and custom scripting to build and deploy integrations. Collaborate with middleware teams and external vendors to ensure seamless data exchange and process orchestration. Technical Leadership & Governance
Provide technical guidance and best practices to development teams implementing integrations. Review integration configurations and code for quality, performance, and compliance with security standards. Contribute to the development of integration standards, reusable components, and automation frameworks. Stakeholder Collaboration
Partner with business analysts, developers, and system owners to gather integration requirements and translate them into technical specifications. Communicate complex technical concepts to non-technical stakeholders in a clear and concise manner. Act as a liaison between platform architecture and service delivery teams to ensure alignment and transparency. Operational Excellence & Continuous Improvement
Monitor integration performance and reliability, proactively identifying and resolving issues. Drive continuous improvement initiatives by analyzing integration workflows and identifying opportunities for optimization. Stay current with emerging technologies and trends in enterprise integration and ServiceNow capabilities. Qualifications & Experiences
7+ years of experience in enterprise architecture, solution architecture, or integration engineering, with a focus on ServiceNow. Proven experience designing and implementing integrations with enterprise systems (e.g., SAP, Ariba), SaaS platforms (e.g., Jira, Salesforce), and operational tools (e.g., PagerDuty, BigPanda). Strong knowledge of integration protocols and standards (REST, SOAP, OAuth, SAML, JDBC). Experience working in large-scale, complex enterprise environments with cross-functional teams. Bachelor’s degree in Computer Science, Information Systems, or a related field OR equivalent relevant work experience. Not Required but Preferred Experience
ServiceNow Certified System Administrator and Certified Application Developer. Experience with middleware platforms (e.g., MuleSoft, Dell Boomi, Azure Logic Apps). Familiarity with SRE principles and tooling. ITIL Foundation or higher-level certifications. Experience in media, entertainment, or similarly complex global organizations. PREFERRED CANDIDATES WILL BE ATLANTA-BASED, AS RELOCATION IS NOT OFFERED WITH THIS POSITION MUST BE ELIGIBLE FOR WORK IN US WITHOUT VISA SPONSORSHIP NOW OR IN THE FUTURE (THIS INCLUDES OPT) How We Get Things Done
Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request. Seniority level
Mid-Senior level Employment type
Full-time Job function
Engineering and Information Technology Industries: Entertainment Providers Referrals increase your chances of interviewing at Warner Bros. Discovery by 2x Get notified about new Solutions Architect jobs in Atlanta, GA. Atlanta, GA salary ranges and related roles are listed in the original posting as examples and are provided for context.
#J-18808-Ljbffr