Manager, Consumer Promotions Strategy

The mission of our Consumer Retention Marketing team is to build lasting relationships with our customers by providing them with a personalized, cross-channel experience that delights them and drives them to return to DoorDash to find the products, merchants, and deals that are relevant to them. As a Consumer Promotions Strategy Manager, you will create integrated promotional strategies that accelerate consumer acquisition, engagement, and retention. You will own the execution of promotional campaigns and work to improve them through testing and experimentation, informed through ongoing analysis of customer data. You’re excited about this opportunity because you will: Work with complex data sets to develop strategic, analysis-motivated consumer pricing and promotions plans Analyze campaign results to identify drivers of performance and opportunities to iterate on test structure Able to manage budget across several business areas and own the forecast of initiatives across multiple campaigns Partner with our Lifecycle Marketing, Campaign Operations, and Strategy & Operations teams to test and manage multiple consumer promotions across hundreds of geographies across the U.S. Lead a team of 5 to ensure seamless ideation, execution, reporting of monetary campaigns for US Marketplace consumers Collaborate with business partners supporting our US Marketplace business for all consumer cohorts across the lifecycle – from non-purchaser to new (first 30 day) consumer, to active and lapsed customers Partner with BI and Engineering to create ETLs and ensure dynamic events and data are properly routed to our CRM platform Establish a strong working relationship with cross functional stakeholders in our Retention, Product, Tech & Operations, Analytics and Strategy teams We’re excited about you because you have: Bachelor's degree or equivalent working experience and 5+ years of experience in finance/management consulting, business operations, growth marketing/marketing analytics, or business analytics Experience digging into large data sets, translating it into applicable insights, proposing and executing data driven strategies to own the performance Experience leading a team, hiring and mentoring junior team members Strong analytical/SQL skills; able to build forecasting models for marketing campaigns Advanced Excel skills to perform complex functions A record of driving business results via cross-channel marketing campaigns Strong stakeholder management and interpersonal skills Experience with CRM technology including ESPs, segmentation tools, and complex data structures and systems Experience translating data into applicable insights for partners The national base pay range for this position within the United States is $129,200—$190,000 USD. DoorDash is committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion: We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status.

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