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RingCentral

AWS DevOps Engineer

RingCentral, Baltimore, Maryland, United States

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Overview

AWS DevOps Engineer role at RingCentral. Remote role with emphasis on candidates on the East Coast. Responsibilities

Design, implement, and maintain highly available and scalable infrastructure on AWS. Architect and maintain application infrastructure. Collaborate with development teams to define infrastructure requirements and provide guidance on best practices. Improve the Change management process of the team. Provide status updates and effectively communicate to team members and stakeholders. Develop and maintain CI/CD pipelines using Jenkins for efficient application deployment and release management. Manage and automate infrastructure provisioning and configuration using Terraform. Monitor and troubleshoot system and application issues, ensuring high availability and performance. Implement and maintain monitoring and logging solutions to ensure the health and performance of the infrastructure. Perform regular system and application security audits and implement necessary measures to protect the environment. Collaborate with cross-functional teams to optimize and improve the software development and deployment processes. Stay up to date with industry trends and best practices in DevOps, SRE, and cloud technologies. Qualifications

5+ years of experience with AWS. Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience). Strong experience as a DevOps Engineer or SRE in a production environment. Advanced knowledge of AWS services (EC2, S3, RDS, Lambda, CloudFormation). Expertise in building and maintaining CI/CD pipelines using Jenkins and GitHub. Solid understanding of GitHub source code management (branching, merging, pull requests). Hands-on experience with Terraform and Helm for infrastructure provisioning and management. Basic scripting skills (e.g., Node.js). Experience with Docker and container orchestration (e.g., EKS) is a plus. Strong ability to present and implement best practices; excellent problem-solving and troubleshooting skills. Knowledge of networking, load balancing, and cloud security practices. Experience with monitoring tools such as CloudWatch, Prometheus, or Loki Stack. Excellent communication and collaboration skills for working with cross-functional teams. Understanding of infrastructure reliability and resilience; ability to mentor stakeholders while being hands-on. What we offer

Comprehensive medical, dental, vision, disability, and life insurance Health Savings Account (HSA), Flexible Spending Accounts (FSAs), and commuter benefits 401K match and ESPP Paid time off, paid sick leave, and parental/pregnancy leave Family-forming benefits (IVF, preservation, adoption, etc.) Employee Assistance Program (EAP) with counseling sessions available 24/7 Free legal services for legal advice and estate planning Employee referral bonus programs and other benefits About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, and we provide reasonable accommodations during the application process. If you are hired in New York, Maryland, Connecticut, Rhode Island, the compensation range for this position is between $115,000 and $140,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. The salary may vary depending on location, skills, and experience. This role has an application deadline of November 30th. Please apply prior to the deadline to be considered for the role. RingCentral’s Global Service and Support team leads the post-sale experience for our customers—championing their needs, sharing product knowledge, and building relationships that demonstrate how we power human connection.

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