Progressive Leasing
Director of Infrastructure and Operations (Remote)
Progressive Leasing, Salt Lake City, Utah, United States
Overview
Director of Infrastructure and Operations (Remote) – Progressive Leasing. This work-from-home position can be performed remotely anywhere in the continental US or from our corporate office in Utah. Occasional travel may be required for corporate office visits, conferences, vendor meetings, or data center visits. Progressive Leasing
is a leading provider of in-store and e-commerce lease-to-own solutions. We are a FinTech company with nearly 20 years of history, focused on innovation, simplicity, and valuing all people. We are part of PROG Holdings (NYSE: PRG). Employee Value Proposition (EVP):
PROG is dedicated to opportunity for inclusive collaboration, innovation, and development. Responsibilities
Develop and execute a strategic roadmap for IT infrastructure and operations to align with business objectives. Lead and manage teams responsible for networks, cloud infrastructure, data centers and IT service management. Execute Cloud Migration Journey and exit out of datacenters. Ensure high availability, performance, and scalability of IT systems, including disaster recovery and business continuity planning. Maintain high standards for availability of all teams. Ensure timely and effective resolution of IT issues. Work with Information Security to implement IT security policies and best practices to protect data and systems. Manage vendor relationships, contracts, and SLAs for IT infrastructure services. Monitor and optimize IT infrastructure costs while identifying opportunities for innovation and improvement. Support compliance with industry regulations and standards (e.g., SOC 2, PCI, SOX) as applicable. Lead the adoption of cloud computing, automation, and emerging technologies to improve efficiency and agility. Collaborate with business units to deliver IT solutions that support growth and operational excellence. Mentor and develop IT teams, fostering a culture of innovation, accountability, and continuous improvement. Optimize ITIL & ITSM processes within Operations. Manage by metrics and demonstrate value add for Operations and Infrastructure space. Qualifications & Experience
Bachelor’s degree in computer science, Information Technology, or a related field (master’s preferred) or equivalent experience. 10+ years of experience in IT infrastructure and operations, with at least 5 years in a leadership role. Strong knowledge of cloud computing (AWS, Azure, or Google Cloud), networking, cybersecurity, and enterprise IT systems. AWS experience preferred. Experience managing data centers, virtualization, and IT service management frameworks (ITIL). Proven track record of achieving 99.99% availability of critical systems and applications. Proven track record in leading and delivering large-scale IT projects. Strong analytical, problem-solving, and decision-making skills. Excellent leadership, communication, and stakeholder management abilities. Knowledge of regulatory compliance and risk management related to IT infrastructure. Experience managing SRE teams and running a Command Center is a must. Experience running L2 support teams. Preferred Qualifications
Relevant certifications (e.g., ITIL, CISSP, AWS/Azure certifications). Experience with DevOps, automation, and AI-driven IT operations. Familiarity with Agile methodologies and modern IT service delivery models. Progressive Leasing welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by law. Job Details
Seniority level: Director Employment type: Full-time Job function: Information Technology Referral notes: Referrals increase your chances of interviewing at Progressive Leasing. Get notified about new Director of Infrastructure jobs in Utah, United States.
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Director of Infrastructure and Operations (Remote) – Progressive Leasing. This work-from-home position can be performed remotely anywhere in the continental US or from our corporate office in Utah. Occasional travel may be required for corporate office visits, conferences, vendor meetings, or data center visits. Progressive Leasing
is a leading provider of in-store and e-commerce lease-to-own solutions. We are a FinTech company with nearly 20 years of history, focused on innovation, simplicity, and valuing all people. We are part of PROG Holdings (NYSE: PRG). Employee Value Proposition (EVP):
PROG is dedicated to opportunity for inclusive collaboration, innovation, and development. Responsibilities
Develop and execute a strategic roadmap for IT infrastructure and operations to align with business objectives. Lead and manage teams responsible for networks, cloud infrastructure, data centers and IT service management. Execute Cloud Migration Journey and exit out of datacenters. Ensure high availability, performance, and scalability of IT systems, including disaster recovery and business continuity planning. Maintain high standards for availability of all teams. Ensure timely and effective resolution of IT issues. Work with Information Security to implement IT security policies and best practices to protect data and systems. Manage vendor relationships, contracts, and SLAs for IT infrastructure services. Monitor and optimize IT infrastructure costs while identifying opportunities for innovation and improvement. Support compliance with industry regulations and standards (e.g., SOC 2, PCI, SOX) as applicable. Lead the adoption of cloud computing, automation, and emerging technologies to improve efficiency and agility. Collaborate with business units to deliver IT solutions that support growth and operational excellence. Mentor and develop IT teams, fostering a culture of innovation, accountability, and continuous improvement. Optimize ITIL & ITSM processes within Operations. Manage by metrics and demonstrate value add for Operations and Infrastructure space. Qualifications & Experience
Bachelor’s degree in computer science, Information Technology, or a related field (master’s preferred) or equivalent experience. 10+ years of experience in IT infrastructure and operations, with at least 5 years in a leadership role. Strong knowledge of cloud computing (AWS, Azure, or Google Cloud), networking, cybersecurity, and enterprise IT systems. AWS experience preferred. Experience managing data centers, virtualization, and IT service management frameworks (ITIL). Proven track record of achieving 99.99% availability of critical systems and applications. Proven track record in leading and delivering large-scale IT projects. Strong analytical, problem-solving, and decision-making skills. Excellent leadership, communication, and stakeholder management abilities. Knowledge of regulatory compliance and risk management related to IT infrastructure. Experience managing SRE teams and running a Command Center is a must. Experience running L2 support teams. Preferred Qualifications
Relevant certifications (e.g., ITIL, CISSP, AWS/Azure certifications). Experience with DevOps, automation, and AI-driven IT operations. Familiarity with Agile methodologies and modern IT service delivery models. Progressive Leasing welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by law. Job Details
Seniority level: Director Employment type: Full-time Job function: Information Technology Referral notes: Referrals increase your chances of interviewing at Progressive Leasing. Get notified about new Director of Infrastructure jobs in Utah, United States.
#J-18808-Ljbffr