ZipRecruiter
Ground Terminal Technical Ops Manager, Kuiper Ground Systems
ZipRecruiter, Redmond, Washington, United States, 98052
Project Kuiper is launching a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.
Have you ever wanted to become involved in the global rollout and operation of satellite earth stations for a high-performance satellite constellation? We are looking for a Technical Operations Manager to join our Ground Systems Ground Terminal Operations team. You will lead a team of engineers tasked with ensuring our high-performance ground gateway terminals are available and meeting operational requirements, ensuring our customers are able to fully utilize our high-performance satellite services.
The manager’s team will include operations process and tools developers, operations engineers, and field-focused engineering personnel. You will collaborate with teams across the world to support the efficient operations of our network of ground antennas.
This position may require access to information, technology, or hardware that is subject to export control laws and regulations, including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR). Employment in this position is contingent upon obtaining any required export licenses or other approvals from the United States government.
Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
Key Job Responsibilities
Build, lead, and maintain a team capable of monitoring, addressing, and remediating ground antenna faults, alarms, and anomalies worldwide Role model the tenets of Operational Excellence for your team and stakeholders Communicate regularly with senior management on status, risks, and initiatives Collaborate with engineering, infrastructure, and operations teams to ensure our customers maintain the highest level of service Manage the workloads of on-site and remote engineers to accomplish the responsibilities of the Ground Terminal Operations team Manage tactical interactions with partners to ensure milestones, deliverables, and technical artifacts are technically compliant with project objectives and programmatic requirements Work with stakeholder teams to maintain operational terminals in sync with organizational goals Communicate regularly with leadership on terminal performance, status, improvement opportunities, and risks A Day in the Life
As a Gateway Terminal Ops Manager, you will provide leadership to the terminal operations team, providing remote and on-site support to analyze, remediate anomalies, and technically maintain our gateway antennas across the world. Your team will address issues identified by our automated monitoring systems, providing critical feedback to dial-in and improve our systems. About the Team
The Ground Systems team is responsible for the architecture, design, build, installation, and operation of globally located Kuiper Ground and TTnC terminals. Our Ground Gateways enable high data rate, low latency communications between Kuiper points of presence and our Low Earth Orbit Satellite constellation. Basic Qualifications
8+ years experience working in satellite communications ground systems and operations 3+ years of managing an engineering team 5+ years experience leading a global team in an operations environment Bachelor's Degree in RF, Aerospace, or other technical discipline or equivalent experience Qualifications
LEO and/or MEO satellite systems experience Ka-band experience as related to earth/ground station infrastructure Experience owning/driving roadmap strategy and definition Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
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Build, lead, and maintain a team capable of monitoring, addressing, and remediating ground antenna faults, alarms, and anomalies worldwide Role model the tenets of Operational Excellence for your team and stakeholders Communicate regularly with senior management on status, risks, and initiatives Collaborate with engineering, infrastructure, and operations teams to ensure our customers maintain the highest level of service Manage the workloads of on-site and remote engineers to accomplish the responsibilities of the Ground Terminal Operations team Manage tactical interactions with partners to ensure milestones, deliverables, and technical artifacts are technically compliant with project objectives and programmatic requirements Work with stakeholder teams to maintain operational terminals in sync with organizational goals Communicate regularly with leadership on terminal performance, status, improvement opportunities, and risks A Day in the Life
As a Gateway Terminal Ops Manager, you will provide leadership to the terminal operations team, providing remote and on-site support to analyze, remediate anomalies, and technically maintain our gateway antennas across the world. Your team will address issues identified by our automated monitoring systems, providing critical feedback to dial-in and improve our systems. About the Team
The Ground Systems team is responsible for the architecture, design, build, installation, and operation of globally located Kuiper Ground and TTnC terminals. Our Ground Gateways enable high data rate, low latency communications between Kuiper points of presence and our Low Earth Orbit Satellite constellation. Basic Qualifications
8+ years experience working in satellite communications ground systems and operations 3+ years of managing an engineering team 5+ years experience leading a global team in an operations environment Bachelor's Degree in RF, Aerospace, or other technical discipline or equivalent experience Qualifications
LEO and/or MEO satellite systems experience Ka-band experience as related to earth/ground station infrastructure Experience owning/driving roadmap strategy and definition Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
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