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Boot Barn

Assistant Store Manager

Boot Barn, Englewood, Colorado, us, 80151

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Overview

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Assistant Store Manager

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Boot Barn Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another’s achievements, and most importantly support each other. At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves “Partners.” With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community. Our vision is to offer everyone a piece of the American spirit – one handshake at a time.

Responsibilities

Lead partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships.

Review goals with partners, provide consistent coaching, actionable feedback, and recognition of excellence. Lead by example, being present on the sales floor during peak business hours.

Implement and maintain an environment of continuous learning and assist with partner training plans to improve store performance across operational and merchandising areas. Develop individual team members to meet various career goals within the company.

Collaborate with the Store Manager to adapt to changing business needs and procedures; adjust store schedule as needed, implement operational directives, train operational staff on new policies and procedures, and communicate with District, Region and Store Support Center partners as needed.

Assess and communicate localized customers’ needs to Store Manager.

Collaborate with the Store Manager to plan and execute successful volume-driving events involving outreach to the local community/market.

Lead and coach associates in building customer engagement through the Boot Barn Credit Card and B Rewarded Loyalty Programs; maintain accountability for achieving individual and team goals.

Ensure appropriate merchandise stock levels, merchandising adjacencies and presentations, signage and assortments to meet customer needs while adhering to Company visual guidelines.

Accountable for markdown compliance and execution. Ensure product receipts are processed accurately and timely.

Partner with Store Manager on inventory shrink plans and act as a key driver of this strategy with the store team.

Maintain knowledge across product categories (western boots, work boots, denim, hats and add-ons) and coach/train partners in these areas.

Complete opening and closing procedures to company standards and comply with Time and Attendance policies.

Adhere to local, federal and state laws in addition to Company policies, procedures, and practices.

Demonstrate professionalism in communication, attitude and teamwork with customers, team members, corporate partners and vendors; maintain quality of work, attendance and appearance.

Additional duties as assigned by District Manager or Store Support Center partners.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Retail

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