American Parking & Services
Lot Auditor - Twin Cities
American Parking & Services, Minneapolis, Minnesota, United States, 55400
Overview
Job Title: Parking Lot Attendant / Lot Auditor – Twin Cities
Department: Commercial Parking Operations
Directly reports to: Commercial Parking Manager
Schedule: Full Time / Part-Time
Status: Non-Exempt
Compensation: $9.00 - $17.00 per hour (rates can vary by market)
The Parking Lot Attendant plays a vital role in ensuring a smooth and efficient parking experience for guests. This position involves directing vehicles, assisting customers, monitoring parking lot activity, and maintaining a safe, organized, and welcoming environment. The ideal candidate is customer-focused, attentive to detail, and capable of working outdoors in various conditions.
Primary Objective To provide exceptional customer service while maintaining a safe and orderly parking environment. The Parking Lot Attendant ensures efficient traffic flow, enforces parking policies, assists guests with inquiries, and upholds the overall security and cleanliness of the parking area.
Responsibilities
Ticketing and Payment Handling:
Issue parking tickets to guests and accurately process payments, maintaining responsibility for money collection and related paperwork.
Reporting and Documentation:
Complete shift reports detailing tickets issued, revenue collected, and operational data. Maintain logs of vehicle arrivals and parking operations.
Administrative Duties:
Label key numbers for valet-parked vehicles, record vehicle descriptions, and maintain an organized inventory of parked cars.
Security and Compliance:
Conduct regular inspections, issue notices for unauthorized vehicles, ensure all parked vehicles are properly secured, and report any safety concerns to management. Monitor parking areas for unsafe or suspicious activity and report concerns promptly to supervisors or management.
Lot Maintenance:
Keep the parking lot and attendant booth clean, performing basic housekeeping and janitorial tasks as needed.
Customer Service:
Assist guests with payment processing, provide parking information, and maintain a friendly, service-oriented approach in all guest interactions.
Communication and Teamwork:
Use proper two-way radio etiquette, maintain clear communication with team members, and foster a cooperative work environment.
Attendance and Professionalism:
Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations.
Additional Responsibilities:
Support evolving business needs by completing other tasks as assigned, attending required meetings and training, and maintaining schedule flexibility.
Qualifications
Education/Experience:
High school diploma or general education degree (GED); customer service experience preferred; customer service attitude and a willing, helpful demeanor is mandatory.
Certificates and Licenses:
A valid driver’s license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position.
Physical Demands and Work Environment:
This role requires stamina to stand, walk, and lift up to 50 lbs. for extended periods, often in varied weather conditions. Team members must maintain a professional appearance and adhere to uniform and grooming standards. Flexibility to work nights, weekends, and holidays is essential to support guest needs and hotel operations. Work takes place in both indoor and outdoor environments, including on-site parking facilities and corporate settings. Team members regularly collaborate with colleagues, vendors, and clients, use computers, communicate by phone, and operate in environments that may be noisy and include moving vehicles and exposure to the elements.
Pay, Benefits and Work Conditions
Overtime:
All non-exempt positions will receive overtime pay (when applicable).
Pay Transparency:
PMC is committed to pay transparency and equity among all employees and provides an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity.
Benefits:
Health benefits (medical, vision and dental), supplemental insurance (life insurance and critical illness), bonus opportunities, internal leadership development program, paid time off, paid training, tuition assistance through Belleview University, nationwide discounts through Perks at Work, and military-friendly employer.
Other Legal and Working Conditions:
Employee at will; non-exempt status under FLSA with overtime; state-specific leave requirements and FMLA compliance; and an equal employment opportunity statement.
EEO Statement:
Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.
Job Details
Seniority level:
Entry level
Employment type:
Full-time
Job function:
Accounting/Auditing and Finance
Industries:
Retail
About Parking Management Company (PMC) Parking Management Company (PMC) is a national parking services provider based in Nashville, Tennessee, specializing in hospitality-focused parking solutions. They offer a range of services including valet and self-parking management, shuttle transportation, event parking, and porter/bell services. PMC operates across multiple states and serves a variety of industries such as hotels, resorts, residential communities, healthcare facilities, restaurants, and event venues. Known for their white-glove, customer-first approach, PMC positions itself as an extension of the hospitality experience, providing seamless service to both partners and guests.
How to Apply If this opportunity aligns with your skills and interests, apply today by filling out our mobile-friendly company application. We look forward to hearing from you!
Ready to swap the ordinary for the extraordinary in valet parking? Click "Apply Now" and let's start a conversation! We're eager to welcome the next member into our PMC family.
Additional Information For more information and to explore open positions, visit JoinPMC.com and ParkingMgt.com.
#J-18808-Ljbffr
Department: Commercial Parking Operations
Directly reports to: Commercial Parking Manager
Schedule: Full Time / Part-Time
Status: Non-Exempt
Compensation: $9.00 - $17.00 per hour (rates can vary by market)
The Parking Lot Attendant plays a vital role in ensuring a smooth and efficient parking experience for guests. This position involves directing vehicles, assisting customers, monitoring parking lot activity, and maintaining a safe, organized, and welcoming environment. The ideal candidate is customer-focused, attentive to detail, and capable of working outdoors in various conditions.
Primary Objective To provide exceptional customer service while maintaining a safe and orderly parking environment. The Parking Lot Attendant ensures efficient traffic flow, enforces parking policies, assists guests with inquiries, and upholds the overall security and cleanliness of the parking area.
Responsibilities
Ticketing and Payment Handling:
Issue parking tickets to guests and accurately process payments, maintaining responsibility for money collection and related paperwork.
Reporting and Documentation:
Complete shift reports detailing tickets issued, revenue collected, and operational data. Maintain logs of vehicle arrivals and parking operations.
Administrative Duties:
Label key numbers for valet-parked vehicles, record vehicle descriptions, and maintain an organized inventory of parked cars.
Security and Compliance:
Conduct regular inspections, issue notices for unauthorized vehicles, ensure all parked vehicles are properly secured, and report any safety concerns to management. Monitor parking areas for unsafe or suspicious activity and report concerns promptly to supervisors or management.
Lot Maintenance:
Keep the parking lot and attendant booth clean, performing basic housekeeping and janitorial tasks as needed.
Customer Service:
Assist guests with payment processing, provide parking information, and maintain a friendly, service-oriented approach in all guest interactions.
Communication and Teamwork:
Use proper two-way radio etiquette, maintain clear communication with team members, and foster a cooperative work environment.
Attendance and Professionalism:
Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations.
Additional Responsibilities:
Support evolving business needs by completing other tasks as assigned, attending required meetings and training, and maintaining schedule flexibility.
Qualifications
Education/Experience:
High school diploma or general education degree (GED); customer service experience preferred; customer service attitude and a willing, helpful demeanor is mandatory.
Certificates and Licenses:
A valid driver’s license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position.
Physical Demands and Work Environment:
This role requires stamina to stand, walk, and lift up to 50 lbs. for extended periods, often in varied weather conditions. Team members must maintain a professional appearance and adhere to uniform and grooming standards. Flexibility to work nights, weekends, and holidays is essential to support guest needs and hotel operations. Work takes place in both indoor and outdoor environments, including on-site parking facilities and corporate settings. Team members regularly collaborate with colleagues, vendors, and clients, use computers, communicate by phone, and operate in environments that may be noisy and include moving vehicles and exposure to the elements.
Pay, Benefits and Work Conditions
Overtime:
All non-exempt positions will receive overtime pay (when applicable).
Pay Transparency:
PMC is committed to pay transparency and equity among all employees and provides an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity.
Benefits:
Health benefits (medical, vision and dental), supplemental insurance (life insurance and critical illness), bonus opportunities, internal leadership development program, paid time off, paid training, tuition assistance through Belleview University, nationwide discounts through Perks at Work, and military-friendly employer.
Other Legal and Working Conditions:
Employee at will; non-exempt status under FLSA with overtime; state-specific leave requirements and FMLA compliance; and an equal employment opportunity statement.
EEO Statement:
Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.
Job Details
Seniority level:
Entry level
Employment type:
Full-time
Job function:
Accounting/Auditing and Finance
Industries:
Retail
About Parking Management Company (PMC) Parking Management Company (PMC) is a national parking services provider based in Nashville, Tennessee, specializing in hospitality-focused parking solutions. They offer a range of services including valet and self-parking management, shuttle transportation, event parking, and porter/bell services. PMC operates across multiple states and serves a variety of industries such as hotels, resorts, residential communities, healthcare facilities, restaurants, and event venues. Known for their white-glove, customer-first approach, PMC positions itself as an extension of the hospitality experience, providing seamless service to both partners and guests.
How to Apply If this opportunity aligns with your skills and interests, apply today by filling out our mobile-friendly company application. We look forward to hearing from you!
Ready to swap the ordinary for the extraordinary in valet parking? Click "Apply Now" and let's start a conversation! We're eager to welcome the next member into our PMC family.
Additional Information For more information and to explore open positions, visit JoinPMC.com and ParkingMgt.com.
#J-18808-Ljbffr