Omni Hotels & Resorts
Location
The Omni Boston Hotel at the Seaport is the newest luxury hotel in the City of Boston. The property features 1,054 rooms, seven outlets for dining and drinking, a signature spa, fitness center, rooftop pool, and more than 100,000 square feet of meeting and event space. It was voted 2023 Best Places to Work by the Boston Business Journal.
Job Description The Omni Boston Hotel at the Seaport is located in the center of the Seaport District. The AAA Four Diamond rated hotel offers 1,054 guestrooms with 52 suites, seven dining experiences, a scenic rooftop pool, a luxury Breve Spa, and extensive meeting space. Creativity and performance realities guide our work to deliver unique experiences.
Role purpose: The Accounts Receivable Coordinator will support the AR function through coordination of group billing, maintenance of accurate group bill accounts, assist with FIT billing, and participate in all Customer Service aspects of the department.
Responsibilities
Client Billing and Collections for hotel group programs: Review Group Contract and Resume to ensure that all billing requirements are met
Attend weekly resume meetings and pre-conference meetings as required
Conduct daily bill reviews for all group accounts to ensure accurate billing
Monitor guest open folio ledger and review to ensure that group accounts are closed out timely
Prepare and send group invoices within SOP timeframe, ensuring support for all charges and that a CS Manager has approved the bill prior to emailing to client
Follow up (10-day) to confirm receipt of invoice and resolve disputes in a timely manner; note details in Opera
Maintain organized electronic billing files in the AR share drive
Log all correspondence and collection activity related to specific accounts in Opera
Conduct collection activity for group invoices until paid; alert supervisor/manager of potential late payments
Audit commission check requests for paid groups in coordination with Sales
Charge advance deposits to group guests’ credit cards based on cost estimates provided by CS
Respond to client inquiries promptly and record notes in Opera
Prepare weekly AR status report for Controller
Perform other tasks as directed by AR and Accounting Manager
Customer Service Responsibility
Present self in a professional manner including appearance, identification, general communication and conduct at all times
Contribute positively to the work environment through cooperation, teamwork, and constructive participation
Dependability
Attendance: Adhere to the established schedule and notify supervisor when unable to report to work
Punctuality: Arrive on time and stay until scheduled to leave
Qualifications
1-2 years of accounts receivable experience, preferably in the hospitality industry
Associate’s degree in hospitality or related field preferred
Exceptional organizational skills with the ability to communicate effectively and work under pressure to meet deadlines
Customer service, strong oral and written communication skills
Flexibility to work weekends on occasion
Hotel Specific Essential Functions
Knowledge of Property Management system and back-office accounting systems
Extensive use of Excel with intermediate level skills
Proficiency in Microsoft Office Suite including Word and Outlook
Tools And Equipment
Computer and printer, telephone, pen/pencil, photocopier, file folders, filing cabinet, and fax machine
Use of Kronos time clock
Work Environment
Office environment; may require nights, weekends, and holidays
Regularly sit, use hands, speak and hear; move between departments
Occasionally stand; reach; stoop, kneel, crouch, or crawl
Lift up to 10 pounds regularly, up to 25 pounds frequently, up to 50 pounds occasionally
Vision requirements: close, distance, peripheral, depth perception, focus
Interior of hotel with exposure to coolers, freezers, kitchens and office areas
Perks And Benefits
A culture of fun, inclusion, and growth
Complimentary meals
Health Insurance and matching 401(k) after one year
Generous Paid Time Off after 90 days
Performance-driven, ALL-IN culture
Discounted associate rates at Omni properties nationwide
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available via links: EEOC is the Law Poster and OFCCP Pay Transparency policy statement. If you need special assistance to apply, please email applicationassistance@omnihotels.com.
Seniority level Entry level
Employment type Contract
Job function Accounting/Auditing and Finance
Industries Hospitality
Referrals increase your chances of interviewing at Omni Hotels & Resorts by 2x. Get notified about new Accounts Receivable Coordinator jobs in Boston, MA.
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Job Description The Omni Boston Hotel at the Seaport is located in the center of the Seaport District. The AAA Four Diamond rated hotel offers 1,054 guestrooms with 52 suites, seven dining experiences, a scenic rooftop pool, a luxury Breve Spa, and extensive meeting space. Creativity and performance realities guide our work to deliver unique experiences.
Role purpose: The Accounts Receivable Coordinator will support the AR function through coordination of group billing, maintenance of accurate group bill accounts, assist with FIT billing, and participate in all Customer Service aspects of the department.
Responsibilities
Client Billing and Collections for hotel group programs: Review Group Contract and Resume to ensure that all billing requirements are met
Attend weekly resume meetings and pre-conference meetings as required
Conduct daily bill reviews for all group accounts to ensure accurate billing
Monitor guest open folio ledger and review to ensure that group accounts are closed out timely
Prepare and send group invoices within SOP timeframe, ensuring support for all charges and that a CS Manager has approved the bill prior to emailing to client
Follow up (10-day) to confirm receipt of invoice and resolve disputes in a timely manner; note details in Opera
Maintain organized electronic billing files in the AR share drive
Log all correspondence and collection activity related to specific accounts in Opera
Conduct collection activity for group invoices until paid; alert supervisor/manager of potential late payments
Audit commission check requests for paid groups in coordination with Sales
Charge advance deposits to group guests’ credit cards based on cost estimates provided by CS
Respond to client inquiries promptly and record notes in Opera
Prepare weekly AR status report for Controller
Perform other tasks as directed by AR and Accounting Manager
Customer Service Responsibility
Present self in a professional manner including appearance, identification, general communication and conduct at all times
Contribute positively to the work environment through cooperation, teamwork, and constructive participation
Dependability
Attendance: Adhere to the established schedule and notify supervisor when unable to report to work
Punctuality: Arrive on time and stay until scheduled to leave
Qualifications
1-2 years of accounts receivable experience, preferably in the hospitality industry
Associate’s degree in hospitality or related field preferred
Exceptional organizational skills with the ability to communicate effectively and work under pressure to meet deadlines
Customer service, strong oral and written communication skills
Flexibility to work weekends on occasion
Hotel Specific Essential Functions
Knowledge of Property Management system and back-office accounting systems
Extensive use of Excel with intermediate level skills
Proficiency in Microsoft Office Suite including Word and Outlook
Tools And Equipment
Computer and printer, telephone, pen/pencil, photocopier, file folders, filing cabinet, and fax machine
Use of Kronos time clock
Work Environment
Office environment; may require nights, weekends, and holidays
Regularly sit, use hands, speak and hear; move between departments
Occasionally stand; reach; stoop, kneel, crouch, or crawl
Lift up to 10 pounds regularly, up to 25 pounds frequently, up to 50 pounds occasionally
Vision requirements: close, distance, peripheral, depth perception, focus
Interior of hotel with exposure to coolers, freezers, kitchens and office areas
Perks And Benefits
A culture of fun, inclusion, and growth
Complimentary meals
Health Insurance and matching 401(k) after one year
Generous Paid Time Off after 90 days
Performance-driven, ALL-IN culture
Discounted associate rates at Omni properties nationwide
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available via links: EEOC is the Law Poster and OFCCP Pay Transparency policy statement. If you need special assistance to apply, please email applicationassistance@omnihotels.com.
Seniority level Entry level
Employment type Contract
Job function Accounting/Auditing and Finance
Industries Hospitality
Referrals increase your chances of interviewing at Omni Hotels & Resorts by 2x. Get notified about new Accounts Receivable Coordinator jobs in Boston, MA.
#J-18808-Ljbffr