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DP World

Senior Director, Ports & Terminals Technology Business Partner - Americas

DP World, Charlotte, North Carolina, United States, 28245

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Senior Director, Ports & Terminals Technology Business Partner - Americas

We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions. The

Senior Director, P&T Technology Business Partner - Americas

acts as the strategic leader and interface between Technology and the Ports & Terminals businesses across the region. This role drives operational excellence, standardization, and innovation by aligning regional priorities with Group Technology platforms such as Cargoes and Zodiac. The Senior Director is accountable for shaping and executing the regional terminal technology roadmap, ensuring DP World remains competitive by leveraging the latest trends in P&T technology. A critical part of this role is leading the deployment of new Terminal Operating System (TOS), including the successful rollout and optimization of Zodiac (DP World’s proprietary TOS) across the Americas, while driving further efficiency through automation, data-driven insights, and emerging technologies such as AI/ML. Key Accountabilities Define and execute the regional technology strategy for Ports & Terminals, aligned with Group Technology standards and global initiatives Own the Americas rollout of Zodiac (DP World’s proprietary TOS), ensuring successful deployment, adoption, and optimization across all terminals Provide technology leadership for the region, ensuring system architectures, integrations, and standards enable long-term scalability and resilience Establish and enforce standards for the evaluation and use of third-party applications and automation solutions across the region Benchmark systems against competitors and integrate emerging automation and AI trends into regional roadmaps Ensure Americas terminals adopt advanced platforms to enhance efficiency, resilience, and service quality Qualifications, Experience & Skills Bachelor’s degree in Computer Science, Engineering, Logistics, Supply Chain, or related field. Master’s degree preferred 10+ years of hands-on experience in container terminal operations, with in-depth knowledge of vessel/yard planning, resource planning, procedures, and business processes. Proven expertise in Terminal Operating Systems (Navis preferred) and automation technologies, with a strong track record of deploying TOS, automation, and AI-enabled solutions in ports or logistics environments and translating them into measurable operational gains Experience in marine terminal automation (gate, vessel, and rail) strongly preferred Proven ability to lead enterprise technology initiatives, including integration of terminal systems with global platforms (Cargoes, ERP, logistics solutions), ensuring scalability and alignment with Group Technology standards Demonstrated success leading large-scale, multi-country transformation programs and strategic initiatives, including new system deployments and optimization projects Extensive program and project management experience, encompassing continuous process improvement, stakeholder engagement, and collaboration across distributed multicultural teams Strong governance and financial management capabilities, including budget oversight, risk assessment and mitigation, and implementation of quality assurance processes Data-driven decision-making skills, using performance metrics and analytics to drive optimization and business value Deep knowledge of P&T industry trends, with a focus on automation, AI, and optimization Solution-oriented mindset, able to turn challenges into executable solutions Strong leadership skills, including mentoring, conflict resolution, and culture building Excellent written and verbal communication skills in English; proficiency in Spanish strongly preferred; Portuguese an advantage. About Dp World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills.

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