Business Analyst ? Business Digital Banking Systems

At Kirtland Federal Credit Union, we pride ourselves on offering exceptional financial services tailored to the needs of our military and civilian members. We are currently seeking a skilled Business Analyst for our Business Digital Banking Systems team, a role critical in enhancing our digital banking initiatives. This position offers a unique opportunity to work at the intersection of technology and financial services, focusing on improving our digital banking platforms and contributing to our commitment to service excellence. Analyze business requirements and transform them into effective digital solutions to enhance user experience. Work closely with IT and cybersecurity teams to ensure the robustness and security of digital banking platforms. Coordinate with stakeholders across departments to gather insights and feedback, leading to improved functionality and user satisfaction. Conduct thorough market research to stay ahead of digital trends in the banking industry and leverage new technologies. Prepare detailed reports on digital system enhancements and performance metrics for upper management. Assist in the design, implementation, and testing phases of digital banking projects. Provide troubleshooting support and training to users on new digital banking tools and systems. Strong analytical skills and ability to translate business needs into digital solutions Proficiency with database management and data analytics tools Knowledge of cybersecurity principles relevant to digital banking Experience with project management software and methodologies Excellent communication and interpersonal skills to interact with various stakeholders Ability to manage multiple projects simultaneously and meet deadlines Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Medical Insurance Dental Insurance Vision Insurance Life Insurance 401kaa415a4b-8b21-40fc-a65c-70d2b25ca29a