DATAMARK (Texas)
At DATAMARK, Inc., we simplify complex business problems for large enterprises—and we do it with a team that thrives on Teamwork, Integrity, Respect, and Teachability. We’re looking for an IT Technician who’s ready to jump into a dynamic role that blends analytical thinking, hands-on technical work, and user support. If you're a tech-savvy problem solver who’s passionate about keeping systems running smoothly and empowering users, we want you on our team!
What You’ll Do:
IT Technicians deliver Level 2 triage and onsite support for Systems, Network, and Telecom.
Plan, install, and maintain personal computer systems—both new and existing.
Collaborate with end users to assess hardware/software needs and deliver tailored solutions.
Manage and maintain a spare parts inventory for desktops, laptops, and endpoint peripherals.
Install and update hardware and software across the organization.
IT Technicians train users on equipment and software to ensure confident, efficient use.
Work on moderately complex applications and contribute to continuous tech improvement.
What You Bring:
A proactive mindset and a passion for technology.
Strong troubleshooting skills and a knack for solving real-world IT challenges.
Excellent communication and a customer-first attitude.
Experience in desktop support, hardware/software installation, and network fundamentals.
Education: Associate’s degree or technical degree in a computer-related field Equivalent work experience may be considered in lieu of formal education Experience: Minimum of 2 years in the IT field At least 2 years in an IT Technician or equivalent role Technical Qualifications: Strong orientation toward end-user support, with experience in Windows software and hardware Proficient in Microsoft Office Suite, OneDrive, and Teams Working knowledge of:
Microsoft Windows operating systems PC-based application software Printers, networking, and telecommunications Windows system hardware and peripherals
Skilled in using remote support tools Ability to diagnose and resolve hardware issues, including component-level troubleshooting and repair Availability: Flexibility to work early mornings, late evenings, and weekends as needed Soft Skills: Excellent verbal and written communication skills Professional and personable demeanor when interacting with end users Strong attention to detail, accuracy, and dependability Ability to manage time effectively and complete tasks promptly
What We Offer: Comprehensive Health Care: Medical, dental, and vision plans to keep you and your family healthy. Retirement Savings: Secure your future with our 401k and IRA retirement plans Life Insurance: Basic, voluntary, and AD&D coverage for peace of mind. Paid Time Off: time off and public holidays to recharge and enjoy life. Disability Coverage: Short-term and long-term disability plans for added security. Professional Growth: Access to training and development to advance your career. Wellness Resources: Support for your overall well-being. Salary from $42,000 annually
Education: Associate’s degree or technical degree in a computer-related field Equivalent work experience may be considered in lieu of formal education Experience: Minimum of 2 years in the IT field At least 2 years in an IT Technician or equivalent role Technical Qualifications: Strong orientation toward end-user support, with experience in Windows software and hardware Proficient in Microsoft Office Suite, OneDrive, and Teams Working knowledge of:
Microsoft Windows operating systems PC-based application software Printers, networking, and telecommunications Windows system hardware and peripherals
Skilled in using remote support tools Ability to diagnose and resolve hardware issues, including component-level troubleshooting and repair Availability: Flexibility to work early mornings, late evenings, and weekends as needed Soft Skills: Excellent verbal and written communication skills Professional and personable demeanor when interacting with end users Strong attention to detail, accuracy, and dependability Ability to manage time effectively and complete tasks promptly
What We Offer: Comprehensive Health Care: Medical, dental, and vision plans to keep you and your family healthy. Retirement Savings: Secure your future with our 401k and IRA retirement plans Life Insurance: Basic, voluntary, and AD&D coverage for peace of mind. Paid Time Off: time off and public holidays to recharge and enjoy life. Disability Coverage: Short-term and long-term disability plans for added security. Professional Growth: Access to training and development to advance your career. Wellness Resources: Support for your overall well-being. Salary from $42,000 annually