Boys & Girls Clubs of San Francisco
Administrative Assistant
Boys & Girls Clubs of San Francisco, San Francisco, California, United States, 94199
Since 1891,
Boys & Girls Clubs of San Francisco (BGCSF)
has provided high-quality, community-based youth development services to youth in San Francisco. Our mission is to inspire and enable all young people, especially those from disadvantaged circumstances, to realize their full potential as productive, responsible, and caring citizens. We impact the lives of Club members, primarily ages 6 to 18, by focusing on academic success, healthy lifestyles, good character, community engagement, and job readiness with earning potential. Position Purpose
Under the direct supervision of the Clubhouse Director, the Administrative Assistant’s primary role is to provide administrative support to the Clubhouse Director and Clubhouse Assistant Director as assigned, primarily focusing on the management of attendance and program data and management of the front desk operation. This position is full-time supporting our Excelsior Clubhouse. Key Responsibilities
Data Management - 40%: Manage data entry of members, ordering, paperwork of food programs, attendance, and volunteer and teen work experience hours in the database system. Data Management - 40%: Maintain data accurately and according to prescribed standards and guidelines, including troubleshooting entry errors and reporting on information by deadlines. Data Management - 40%: Establish systems to ensure staff provide consistently accurate data in a timely fashion, including communicating expectations. Data Management - 40%: Sustain open lines of communication with supervisor and staff regarding areas for improvement, updates to existing systems, and requests for support. Front Desk Management - 30%: Responsible for managing the front desk area and the Club’s main office. Front Desk Management - 30%: Answering phone calls, retrieving voicemails, responding to emails and working directly with parents. Front Desk Management - 30%: Greet arriving members, volunteers, and visitors, making them all feel welcome. Front Desk Management - 30%: Manage membership fees and conduct some parent orientations. Front Desk Management - 30%: Responsible for keeping the front lobby clean and organized - with current BGCSF Marketing Materials’ displayed. Administrative Support - 30%: Manage Clubhouse Director’s calendar, direct phone calls, and email requests. Administrative Support - 30%: Prepare for Clubhouse staff meetings and off-site meetings. Administrative Support - 30%: Create documents, facilitate communication within the staff team, to the rest of BCGSF, with community partners and parents, etc. Administrative Support - 30%: Compile Clubhouse monthly report. Requirements
Required Skills
2- 5 years of equivalent experience. Proven data entry experience. Customer Service experience- must be extremely professional and able to resolve all minor conflicts. Experience with database software such as Microsoft Suite and Google Workspace with an emphasis on Excel/Sheets. Ability to work in a fast-paced environment. Bilingual: Chinese speaking Preferred Skills
Red Cross First Aid/CPR certification or within 90 days of employment. Language Skills: Bilingual Spanish. Strong behavior management skills with youth. Strong communication skills with kids, staff, parents and community members. Strong verbal and written communication skills. Ability to multi-task and demonstrate good follow through skills. Strong ability to follow systems and procedures. Ability to use computer software such as Canva, Adobe Publisher and Photoshop to design Club specific flyers for recruitment and promotional purposes. Physical Requirements
Must be able to lift 25 lbs. Must be able to stand for at least 2 hours consecutively. Must be able to sit at a computer workstation for long time periods. Benefits
Comprehensive Health Benefits + Employer Contributions 401K + 7% Employer Contribution After One Year of Service Employee Assistance Program: In-Person Counseling + 24/7 Confidential Mental Health Support Education Assistance Pre-tax Transportation Savings Account Flexible Spending Account Lifestyle Spending Account Paid Time Off + Paid Holidays Mandatory summer + winter Weeklong Organization-wide Closures Professional Development Opportunities Pay
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and BGCSF needs. As such, a reasonable estimate of the current range is $22.00 to $24.00 per hour.
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Boys & Girls Clubs of San Francisco (BGCSF)
has provided high-quality, community-based youth development services to youth in San Francisco. Our mission is to inspire and enable all young people, especially those from disadvantaged circumstances, to realize their full potential as productive, responsible, and caring citizens. We impact the lives of Club members, primarily ages 6 to 18, by focusing on academic success, healthy lifestyles, good character, community engagement, and job readiness with earning potential. Position Purpose
Under the direct supervision of the Clubhouse Director, the Administrative Assistant’s primary role is to provide administrative support to the Clubhouse Director and Clubhouse Assistant Director as assigned, primarily focusing on the management of attendance and program data and management of the front desk operation. This position is full-time supporting our Excelsior Clubhouse. Key Responsibilities
Data Management - 40%: Manage data entry of members, ordering, paperwork of food programs, attendance, and volunteer and teen work experience hours in the database system. Data Management - 40%: Maintain data accurately and according to prescribed standards and guidelines, including troubleshooting entry errors and reporting on information by deadlines. Data Management - 40%: Establish systems to ensure staff provide consistently accurate data in a timely fashion, including communicating expectations. Data Management - 40%: Sustain open lines of communication with supervisor and staff regarding areas for improvement, updates to existing systems, and requests for support. Front Desk Management - 30%: Responsible for managing the front desk area and the Club’s main office. Front Desk Management - 30%: Answering phone calls, retrieving voicemails, responding to emails and working directly with parents. Front Desk Management - 30%: Greet arriving members, volunteers, and visitors, making them all feel welcome. Front Desk Management - 30%: Manage membership fees and conduct some parent orientations. Front Desk Management - 30%: Responsible for keeping the front lobby clean and organized - with current BGCSF Marketing Materials’ displayed. Administrative Support - 30%: Manage Clubhouse Director’s calendar, direct phone calls, and email requests. Administrative Support - 30%: Prepare for Clubhouse staff meetings and off-site meetings. Administrative Support - 30%: Create documents, facilitate communication within the staff team, to the rest of BCGSF, with community partners and parents, etc. Administrative Support - 30%: Compile Clubhouse monthly report. Requirements
Required Skills
2- 5 years of equivalent experience. Proven data entry experience. Customer Service experience- must be extremely professional and able to resolve all minor conflicts. Experience with database software such as Microsoft Suite and Google Workspace with an emphasis on Excel/Sheets. Ability to work in a fast-paced environment. Bilingual: Chinese speaking Preferred Skills
Red Cross First Aid/CPR certification or within 90 days of employment. Language Skills: Bilingual Spanish. Strong behavior management skills with youth. Strong communication skills with kids, staff, parents and community members. Strong verbal and written communication skills. Ability to multi-task and demonstrate good follow through skills. Strong ability to follow systems and procedures. Ability to use computer software such as Canva, Adobe Publisher and Photoshop to design Club specific flyers for recruitment and promotional purposes. Physical Requirements
Must be able to lift 25 lbs. Must be able to stand for at least 2 hours consecutively. Must be able to sit at a computer workstation for long time periods. Benefits
Comprehensive Health Benefits + Employer Contributions 401K + 7% Employer Contribution After One Year of Service Employee Assistance Program: In-Person Counseling + 24/7 Confidential Mental Health Support Education Assistance Pre-tax Transportation Savings Account Flexible Spending Account Lifestyle Spending Account Paid Time Off + Paid Holidays Mandatory summer + winter Weeklong Organization-wide Closures Professional Development Opportunities Pay
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and BGCSF needs. As such, a reasonable estimate of the current range is $22.00 to $24.00 per hour.
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