CaptivateIQ
Data Architect - Customer Integration
CaptivateIQ, Nashville, Tennessee, United States, 37247
Overview
CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales planning challenges. Recognized by industry analysts and backed by top-tier investors, we empower high-growth companies with the flexibility and insights needed to drive revenue performance. Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management.
About The Role Join CaptivateIQ’s Integration Solutions team as a Data Architect focused on building and supporting integrations between our platform and critical external systems. This is a customer-facing role centered on implementation, not core product or platform engineering. This position is ideal for someone who enjoys translating technical capabilities into practical solutions for real business problems.
You\'ll work closely with clients and cross-functional teams to design, implement, and support scalable integration solutions. Ideal for someone who enjoys problem-solving, automation, and contributing to a growing, fast-paced services team.
Job Location The candidate selected for this opportunity must reside near one of the following locations:
Austin, TX – Hybrid (in-office 3 days per week)
Raleigh, NC – Remote
Nashville, TN – Remote
Toronto, Canada – Remote
Responsibilities
Lead end-to-end implementation of advanced integrations, including scoping, buildout, and post-launch support
Serve as a subject matter expert for integration escalations from Support, CS, and other CX teams
Partner with Sales, Presales, Product, and Engineering on discovery, scoping, and continuous improvement
Troubleshoot SSO, SCIM, and system-based integrations directly with customers
Set up automations and native connectors as needed
Contribute to documentation, knowledge-sharing, and scalable best practices
Stay current with product changes, enhance internal tooling, and continuously improve delivery
Script and automate manual workflows to drive repeatability and efficiency
Requirements
4+ years of hands-on integration experience, including design, implementation, support, or related technical work
Strong SQL skills for writing efficient queries and managing table lifecycles
Familiarity with REST APIs (auth, pagination, error handling, data integration)
Experience with semi-structured data formats such as JSON and CSV
Basic scripting ability in Python or JavaScript for automation and workflow support
Clear, confident communicator able to explain technical concepts to diverse audiences
Proactive, adaptable team player with a solution-oriented mindset and strong ownership
Nice to Have
1-2 years of experience in a customer-facing technical role (e.g., implementation, solutions engineering, professional services)
Experience with ETL/ELT tools (e.g., Talend, Airbyte)
Exposure to iPaaS platforms (e.g., Workato, Boomi)
Familiarity with SSO, SCIM, and systems like Salesforce, NetSuite, Workday
Benefits
(US-ONLY) 100% of medical, dental, and vision covered including 75% for dependents
Flexible vacation days and quarterly mental health days
One-time expense on your 1-year work anniversary (travel, home furnishings, etc.)
Annual stipends for professional development and caretaking
(US-ONLY) 401k plan to participate in and save towards the future
Newest Apple products to help you do your best work
Employee Resource Groups (ERGs) to support diverse talent
Notice for Prospective Candidates
Only emails from @captivateiq.com should be trusted
We are aware of active recruitment scams using the CaptivateIQ name. We will never require payment or sensitive personal information before an offer is made and verified through secure channels.
Compensation The base pay range for this role is $100,000.00/yr - $140,000.00/yr. The OTE range represents the minimum and maximum for this position across North America and will depend on experience, location, and performance. This is part of CaptivateIQ\'s total rewards package.
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About The Role Join CaptivateIQ’s Integration Solutions team as a Data Architect focused on building and supporting integrations between our platform and critical external systems. This is a customer-facing role centered on implementation, not core product or platform engineering. This position is ideal for someone who enjoys translating technical capabilities into practical solutions for real business problems.
You\'ll work closely with clients and cross-functional teams to design, implement, and support scalable integration solutions. Ideal for someone who enjoys problem-solving, automation, and contributing to a growing, fast-paced services team.
Job Location The candidate selected for this opportunity must reside near one of the following locations:
Austin, TX – Hybrid (in-office 3 days per week)
Raleigh, NC – Remote
Nashville, TN – Remote
Toronto, Canada – Remote
Responsibilities
Lead end-to-end implementation of advanced integrations, including scoping, buildout, and post-launch support
Serve as a subject matter expert for integration escalations from Support, CS, and other CX teams
Partner with Sales, Presales, Product, and Engineering on discovery, scoping, and continuous improvement
Troubleshoot SSO, SCIM, and system-based integrations directly with customers
Set up automations and native connectors as needed
Contribute to documentation, knowledge-sharing, and scalable best practices
Stay current with product changes, enhance internal tooling, and continuously improve delivery
Script and automate manual workflows to drive repeatability and efficiency
Requirements
4+ years of hands-on integration experience, including design, implementation, support, or related technical work
Strong SQL skills for writing efficient queries and managing table lifecycles
Familiarity with REST APIs (auth, pagination, error handling, data integration)
Experience with semi-structured data formats such as JSON and CSV
Basic scripting ability in Python or JavaScript for automation and workflow support
Clear, confident communicator able to explain technical concepts to diverse audiences
Proactive, adaptable team player with a solution-oriented mindset and strong ownership
Nice to Have
1-2 years of experience in a customer-facing technical role (e.g., implementation, solutions engineering, professional services)
Experience with ETL/ELT tools (e.g., Talend, Airbyte)
Exposure to iPaaS platforms (e.g., Workato, Boomi)
Familiarity with SSO, SCIM, and systems like Salesforce, NetSuite, Workday
Benefits
(US-ONLY) 100% of medical, dental, and vision covered including 75% for dependents
Flexible vacation days and quarterly mental health days
One-time expense on your 1-year work anniversary (travel, home furnishings, etc.)
Annual stipends for professional development and caretaking
(US-ONLY) 401k plan to participate in and save towards the future
Newest Apple products to help you do your best work
Employee Resource Groups (ERGs) to support diverse talent
Notice for Prospective Candidates
Only emails from @captivateiq.com should be trusted
We are aware of active recruitment scams using the CaptivateIQ name. We will never require payment or sensitive personal information before an offer is made and verified through secure channels.
Compensation The base pay range for this role is $100,000.00/yr - $140,000.00/yr. The OTE range represents the minimum and maximum for this position across North America and will depend on experience, location, and performance. This is part of CaptivateIQ\'s total rewards package.
#J-18808-Ljbffr