Fastly
Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet.
Job Description
Fastly is seeking an experienced and strategic Senior Manager, Billing Operations to lead and evolve the billing function. This highly visible role requires a blend of strong operational leadership, process improvement expertise, SOX compliance knowledge, and strong collaboration skills to support a sophisticated, consumption-based billing model. Responsibilities
Lead end-to-end billing operations for a usage-based (consumption) model, including both system-generated and manual invoice processes. Drive improvements in billing accuracy, timeliness, and scalability by identifying automation opportunities and implementing best practices. Collaborate with cross-functional teams (Sales, Deal Strategy, RevOps, IT, Engineering) to improve upstream data flow and integration with billing systems. Requirements
10+ years of experience in billing, order-to-cash, or revenue operations in a fast-paced technology environment. 4+ years in a management role leading billing teams, with experience navigating complex operational challenges. Deep understanding of usage-based (consumption) billing and related systems and data flows. Strong knowledge of SOX 404 controls, audit preparation, and public company requirements. What We Offer
We offer a comprehensive benefits package including medical, dental, and vision insurance, family planning, mental health support, and more. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. Our Culture
We value diversity and are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment.
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Fastly is seeking an experienced and strategic Senior Manager, Billing Operations to lead and evolve the billing function. This highly visible role requires a blend of strong operational leadership, process improvement expertise, SOX compliance knowledge, and strong collaboration skills to support a sophisticated, consumption-based billing model. Responsibilities
Lead end-to-end billing operations for a usage-based (consumption) model, including both system-generated and manual invoice processes. Drive improvements in billing accuracy, timeliness, and scalability by identifying automation opportunities and implementing best practices. Collaborate with cross-functional teams (Sales, Deal Strategy, RevOps, IT, Engineering) to improve upstream data flow and integration with billing systems. Requirements
10+ years of experience in billing, order-to-cash, or revenue operations in a fast-paced technology environment. 4+ years in a management role leading billing teams, with experience navigating complex operational challenges. Deep understanding of usage-based (consumption) billing and related systems and data flows. Strong knowledge of SOX 404 controls, audit preparation, and public company requirements. What We Offer
We offer a comprehensive benefits package including medical, dental, and vision insurance, family planning, mental health support, and more. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. Our Culture
We value diversity and are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment.
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