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Washington Metropolitan Area Transit Authority (WMATA)

System Integration Specialist (PeopleSoft Learning & CRM Apps Mgmt.)

Washington Metropolitan Area Transit Authority (WMATA), Washington, District of Columbia, us, 20022

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This is a highly responsible, senior System Integration Specialist opportunity responsible for system integration, implementation, customization, and maintenance activities. The desired candidate should have comprehensive in-depth knowledge and leadership skills to implement the Enterprise Resource Planning (ERP) systems. Special consideration will be given to candidates with experience in implementing and managing the Peoplesoft Learning management application and CRM applications. In addition, experience in providing training to users and performing application upgrades is preferred. The minimum qualifications include a Bachelor's degree from an accredited college or university in Mathematics, Computer Science, Engineering, Finance, or Business Administration. Alternatively, a high school diploma or GED and four years of experience in progressively responsible and diversified technical level information systems, data processing management, and technical experience in a large organization. The candidate should have comprehensive knowledge and in-depth experience in leading implementation on any one or more of the systems: Enterprise Resource Planning (ERP) systems, Learning Management Systems, Customer Relationship Management Systems. Extensive development experience using HTML, CSS, PHP, .NET, or JavaScript is also required. The preferred experience includes seven years of experience in progressively responsible and diversified technical level information systems, data processing management, and technical experience in a large organization. Experience working in and knowledge of CRM, server management, or web-based learning standards (SCORM, AICC), and development tools is a plus. Job Summary/Duties

The System Integration Specialist supports Metro's Information Technology Systems and technologies applications. The incumbent leverages their comprehensive in-depth knowledge and leadership skills to implement the Enterprise Resource Planning (ERP) systems, Learning Management Systems, Customer Relationship Management Systems. The Specialist is responsible for system integration, implementation, customization, and maintenance activities. Leads and participates in the planning, coordination, solution design, development, and implementation activities related to the enhancement and integration of applications and technologies within the organization's application environment. Interfaces with other offices to ensure commitment in supporting or using the Authority's integrated system. Leads problem resolution related to system design and implementation reviews and recommends approval of functional and technical design documents, implementation of systems, program enhancements, and modification to assigned applications. Prepares or assists in the preparation of scope of work, project proposals, or requests for proposals to buy, revise, or design and install application systems. Represents IT at meetings and leads consultants and contractors; coordinates with transportation agencies and other stakeholders in assigned systems. Provides input and monitors expenditures against project budgets. Coordinates plans, procures, implements, and directs the activities of the IT projects in systems development for four key areas: Project Management; Quality Assurance and Quality Control; Risk Management; and Scheduling branches within IT. Provides leadership based on best practices from all offices, exercises a keen understanding of strategic priorities, and the ability to anticipate the Authority's IT requirements. Ensures the administration of a Quality Control program for migrating properly validated development to production of new systems and enhancements to existing systems following the approved standards. Keeps abreast of current developments in the field of Information Technology; develops innovative and imaginative solutions to a wide range of applications to promote a leadership position in the field. WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

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