Equiliem
Phlebotomy - Phlebotomist II - Equiliem
Equiliem, Charleston, South Carolina, United States, 29408
Position Overview
The Patient Services Representative II (PSR II) serves as the first point of contact for patients, supporting their health routines and diagnostic needs with professionalism and care. This role is responsible for drawing high-quality blood samples, preparing specimens for laboratory testing, and ensuring accuracy and confidentiality in all interactions. The PSR II creates a supportive atmosphere by skillfully explaining procedures, building trust with patients, and delivering safe, accurate specimen collection. This position may be based in a physician's office, a patient service center, or other locations as business needs require.
Job Responsibilities
Perform daily activities accurately and on time under the direction of the area supervisor. Maintain a safe, clean, and professional work environment. Confidently perform forensic and clinical specimen collection and processing duties according to established procedures. Verify patient demographics, signatures, and specimen labels post-collection to ensure accuracy and compliance. Maintain accurate records and documentation in accordance with organizational standards. Demonstrate organizational commitment and foster a positive image to patients, clients, colleagues, and the public. Provide superior customer service by communicating clearly and respectfully with patients, peers, and supervisors. Travel to and provide coverage across multiple locations as needed, sometimes with minimal notice. Job Requirements
High-quality, error-free work in a fast-paced environment. Ability to work independently with minimal on-site supervision. Strong phlebotomy skills, including pediatric, geriatric, and capillary collections. Flexibility to work weekends, holidays, on-call shifts, and overtime as required. Commitment to organizational policies, including dress code, health and safety standards, and guiding principles. Reliable decision-making skills and sound judgment. Reliable transportation, valid driver's license, and clean driving record (as applicable). Ability to handle multiple priorities in a high-volume setting. Strong customer service orientation with the ability to adapt to change. Keyboarding and data entry proficiency. Ability to train or work at alternate locations depending on business needs. Education
High school diploma or equivalent required. Medical training (e.g., medical assistant or paramedic) preferred. Phlebotomy certification preferred; required in California, Nevada, and Washington. Work Experience
Minimum three (3) years of phlebotomy experience, including pediatric, geriatric, and capillary collections. At least two (2) years of experience in a patient service center preferred. Customer service experience in retail or service environment preferred. Additional Job Details
Position is not eligible for remote work. Schedule: Monday-Friday, 8:00 a.m. - 12:00 p.m. (Eastern/Day shift). Candidates must list their home city and commute time on their resume. Commute must be within 20-25 minutes of the work location. Reliable transportation is required (rideshare, bus, or taxi are not considered reliable for this role). Punctuality and consistent attendance are mandatory; excessive tardiness or absenteeism may result in termination. Rate of pay is based on years of direct phlebotomy experience (overlapping roles do not count twice). Training location may vary based on trainer availability. COVID-19 vaccination is not required. About Equiliem
Equiliem believes in empowering success. It's our job to cultivate relationships that connect people and employers in a way that is inclusive, intelligent, and allows both to thrive.
Across the U.S., leading companies in healthcare, government, engineering, manufacturing, professional services, and energy rely on us for their workforce solutions. Our recruiting and HR services include contract and direct hire staffing, Payrolling/EOR, Independent Contractor Compliance, and Managed Services.
For almost 30 years, we've helped shape our industry. Today, we continue to research, ask questions, and continuously enhance the candidate journey and client experience.
Benefits
We offer a comprehensive benefits package to our employees, which includes:
Medical Insurance Vision & Dental Insurance Life Insurance 401K Commuter Benefits Employee Discounts & Rewards Payroll Payment Options EEO Employer
Equiliem is an equal opportunity employer. We do not discriminate or allow discrimination based on race, color, religion, creed, sex, age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Equiliem will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or (732) 238-6050 .
Job Responsibilities
Perform daily activities accurately and on time under the direction of the area supervisor. Maintain a safe, clean, and professional work environment. Confidently perform forensic and clinical specimen collection and processing duties according to established procedures. Verify patient demographics, signatures, and specimen labels post-collection to ensure accuracy and compliance. Maintain accurate records and documentation in accordance with organizational standards. Demonstrate organizational commitment and foster a positive image to patients, clients, colleagues, and the public. Provide superior customer service by communicating clearly and respectfully with patients, peers, and supervisors. Travel to and provide coverage across multiple locations as needed, sometimes with minimal notice. Job Requirements
High-quality, error-free work in a fast-paced environment. Ability to work independently with minimal on-site supervision. Strong phlebotomy skills, including pediatric, geriatric, and capillary collections. Flexibility to work weekends, holidays, on-call shifts, and overtime as required. Commitment to organizational policies, including dress code, health and safety standards, and guiding principles. Reliable decision-making skills and sound judgment. Reliable transportation, valid driver's license, and clean driving record (as applicable). Ability to handle multiple priorities in a high-volume setting. Strong customer service orientation with the ability to adapt to change. Keyboarding and data entry proficiency. Ability to train or work at alternate locations depending on business needs. Education
High school diploma or equivalent required. Medical training (e.g., medical assistant or paramedic) preferred. Phlebotomy certification preferred; required in California, Nevada, and Washington. Work Experience
Minimum three (3) years of phlebotomy experience, including pediatric, geriatric, and capillary collections. At least two (2) years of experience in a patient service center preferred. Customer service experience in retail or service environment preferred. Additional Job Details
Position is not eligible for remote work. Schedule: Monday-Friday, 8:00 a.m. - 12:00 p.m. (Eastern/Day shift). Candidates must list their home city and commute time on their resume. Commute must be within 20-25 minutes of the work location. Reliable transportation is required (rideshare, bus, or taxi are not considered reliable for this role). Punctuality and consistent attendance are mandatory; excessive tardiness or absenteeism may result in termination. Rate of pay is based on years of direct phlebotomy experience (overlapping roles do not count twice). Training location may vary based on trainer availability. COVID-19 vaccination is not required. About Equiliem
Equiliem believes in empowering success. It's our job to cultivate relationships that connect people and employers in a way that is inclusive, intelligent, and allows both to thrive.
Across the U.S., leading companies in healthcare, government, engineering, manufacturing, professional services, and energy rely on us for their workforce solutions. Our recruiting and HR services include contract and direct hire staffing, Payrolling/EOR, Independent Contractor Compliance, and Managed Services.
For almost 30 years, we've helped shape our industry. Today, we continue to research, ask questions, and continuously enhance the candidate journey and client experience.
Benefits
We offer a comprehensive benefits package to our employees, which includes:
Medical Insurance Vision & Dental Insurance Life Insurance 401K Commuter Benefits Employee Discounts & Rewards Payroll Payment Options EEO Employer
Equiliem is an equal opportunity employer. We do not discriminate or allow discrimination based on race, color, religion, creed, sex, age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Equiliem will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or (732) 238-6050 .