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University of Kentucky

Insurance Authorization Specialist/UKHC

University of Kentucky, Lexington, Kentucky, us, 40598

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Posting Details

Posting Details

Job Title Insurance Authorization Specialist/UKHC

Requisition Number RE51858

Working Title Insurance Authorization Specialist

Department Name H4027: REV Cycle MGT-PFE

Work Location Lexington, KY

Grade Level 07

Salary Range $17.50-27.31/hour

Type of Position Staff

Position Time Status Full-Time

Required Education

HS

Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies

Required Related Experience

4 yrs

Required License/Registration/Certification

None

Physical Requirements

This position requires regularly sitting at a computer workstation for extended periods of time and performing tasks with repetitive motions (such as typing). Also involves some exposure to loud noises, blood-borne/airborne pathogens, and combative/violent people.

Shift

Day shift, Monday through Friday, 8:00 am - 4:30 pm. Other days/times as assigned per departmental needs.

Job Summary

The UKHC Insurance Authorization team seeks an Insurance Authorization Specialist to provide standardization, quality, expertise, and customer service focus to our medical departments. This position will report to the Supervisor, Centralized Authorizations, and will have frequent contact with customers/patients, faculty, physicians, and University personnel. The role will work with third-party payers and providers to ensure payment of tests and procedures before administration of tests and/or procedures. Duties for this position include confirming all necessary information to perform properly and identifying billing information needed to maintain compliance with institutional, state, and federal practices. Basic coding knowledge and proficiency in medical terminology are preferred and recommended. Excellent customer service skills are required. Primary responsibilities will include obtaining pre-certification and pre-authorization of test and medication requests by medical providers and working with medical providers to find suitable alternatives to tests or medications that do not meet pre-certification or pre-authorization requirements. This position will require sitting for long periods and working in a fast-paced environment. The qualified individual must enjoy working in a team-oriented environment and be able to communicate with a diverse patient/customer population.

Skills / Knowledge / Abilities

Excellent communication skills and the ability to multi-task and stay organized in a fast-paced environment are needed, as well as knowledge of the insurance authorization process. This position requires exceptional customer service skills.

Does this position have supervisory responsibilities? No

Preferred Education/Experience

Associate degree in a healthcare-related field and at least three years of healthcare employment experience preferred. Additionally, experience working in a physician practice and basic coding (CPT, HCPCS and ICD-10) knowledge is also preferred.

Deadline to Apply 10/09/2025

Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.