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Avison Young

Property Administrator

Avison Young, San Francisco, California, United States, 94199

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Overview

Avison Young is a global commercial real estate brokerage and advisory firm, offering transaction, management, financial and consulting services. We’ve designed our corporate structure to best serve our clients by enhancing collaboration across our organization. At Avison Young, we are committed to providing a comprehensive suite of commercial real estate services to our clients while fostering a supportive and inclusive workplace culture for our employees. Our collaborative approach and emphasis on personal and professional growth create an environment where individuals can thrive. Real estate can have a significant positive impact on people’s lives - and we’re in the business of making spaces and places work better for people. Our purpose is to create real economic, social and environmental value as a global real estate advisor, powered by people. If you’re looking for career opportunities where you can excel and contribute to a strong company culture, we want to hear from you. Join our highly motivated team and take pride in your work as we create a better future together.

Responsibilities

The Property Administrator reports to the Property Manager. The Property Administrator provides the Property Manager with administrative and building operations support, as directed. The Property Administrator is responsible for keeping the Property Manager always informed, seeking guidance and direction as appropriate. Assist with the preparation for the annual budget process for assigned buildings within the portfolio. Draft and distribute correspondences to tenants. Responsible for rent collection, cheque posting, and application of monies to tenant accounts in company software; review monthly recurring billings; monitor and control tenant arrears; reconcile tenant accounts; report weekly on status of accounts receivable; ensure delinquent accounts are minimized. Prepare and issue statements of Rental Charge Invoices and letters; liaise with tenants and accounting regarding accounts receivable matters. Prepare and issue purchase orders; reconcile purchase orders against invoices. Assist the Property Manager with client relationship management and in all tenant requirements under the respective lease agreements, including regular tenant contact, handling queries and ensuring tenant needs are met in a professional and timely manner. Ensure excellent tenant relations and strong customer service. Process invoices including matching, coding to budget schedules, and compiling and verifying batches. Monitor, track and ensure payment for all vacant unit utility accounts; monitor, dispatch and follow-up on tenant requests; maintain monthly chargeback reporting. Coordinate and supervise contracts, including periodic reviews of service contracts; maintain contract logs, assist with tendering, verify invoices match contract pricing and POs. Coordinate annual fire inspections and deficiency repair schedules with contractors and tenants. Ensure site-specific documentation and financial reports are completed accurately and on time; assist in development and preparation of budgets, financial reports, contracts, expenditures and purchase orders related to facilities. Maintain and update security deposit reports and tenant information, including contact details and emergency information; record, update and maintain insurance coverage for all tenants and contractors; verify Workers Compensation coverage for service providers. Work with Operations and Property Management on day-to-day operations of assets, ensuring custodial, life-safety, engineering, site services and general maintenance align with Avison Young policies and client directives. Assist with the maintenance of the computerized Preventative Maintenance Program (Angus AnyWhere) and monitor, dispatch and follow-up on tenant requests; prepare monthly chargeback reporting. Coordinate and supervise all contracts, including periodic reviews and ensuring up-to-date contract logs; assist with tendering and verification of invoices against contracts and purchase orders. Read and understand leases to ensure accurate information is received and maintained; maintain and update tenant information and insurance details; liaison with tenants and contractors as required. Ensure tenants abide by lease terms and applicable acts/by-laws; coordinate operations with property management for day-to-day assets operation including life-safety and site services. 3+ years of related Property Management experience or post-secondary courses in property management required; strong communication and interpersonal skills; knowledge of operating statements and budgets/recoveries; focus on customer service and teamwork. Proficiency in Microsoft Word, Excel, Outlook; experience with Yardi accounting system is an asset; valid driver’s license and vehicle required for travel within the portfolio.

Qualifications

3+ years of related Property Management experience or post-secondary courses in property management. Strong communication and interpersonal skills, both oral and written. Knowledge of operating statements and a strong understanding of budgets and recoveries. Customer service focus and ability to work as part of a team. Ability to meet deadlines, prioritize tasks and work well under pressure; detail-oriented and results-driven. Proficiency in Microsoft Word, Excel and Outlook; experience with Yardi accounting system a definite asset. Valid driver’s license and operable vehicle for travel within the portfolio.

Compensation

The base salary is aligned with market data and is estimated between $60,000 to $66,000 per year with the potential for additional compensation through bonus. This salary range represents base compensation across all U.S. locations. Individual pay within the range is determined by work location and other factors, including education/training, experience, and internal equity.

Equal Opportunity

Avison Young is proud to be an equal opportunity employer, committed to promoting diversity and inclusivity within our workforce. Our non-discrimination policy ensures that all individuals are treated equally, regardless of race, gender, religion, sexual orientation, or disability. We believe in fostering a positive and inclusive work environment that values accessibility and fair recruitment practices for all employees.

Benefits

Traditional and Roth 401k with generous employer match and immediate vesting 12 weeks of Paid Parental Leave after one year of tenure Medical, Dental, Vision Insurance Company paid Life and AD&D Insurance Company paid Short & Long-Term Disability Voluntary Critical Illness and Accident Coverage Healthcare, Dependent Care, Commuter & Transit Pre-Tax Benefits Wellness program Employee Assistance Program (EAP)

Work-Life Balance

Competitive paid vacation days 2 personal/wellness days Paid holidays plus 2 floating holidays Annual volunteer day for Day of Giving

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