Hyatt
Vice President of Field Operations - Luxury (Remote Opportunity)
Hyatt, Chicago, Illinois, United States, 60290
Vice President of Field Operations - Luxury (Remote Opportunity)
Hyatt Hotels Corporation is seeking a visionary Vice President, Field Operations – Luxury to elevate the performance and reputation of our premier hotels across the Americas. This role is accountable for driving the performance, profitability, and brand integrity of a portfolio of approximately 17 luxury hotels across the Americas region. The Vice President, Field Operations – Luxury will be responsible for ensuring each hotel consistently delivers exceptional guest experiences, achieves strong financial results, and upholds the distinct positioning of Hyatt’s luxury brands. Key responsibilities include: Hotel Performance Leadership: Set ambitious financial, operational, and guest experience targets and provide strategic guidance to ensure sustained excellence. Brand Stewardship: Ensure each property authentically represents the vision, values, and standards of Hyatt’s luxury brands. Owner and Stakeholder Engagement: Serve as the primary liaison between hotel leadership and ownership groups, fostering strong relationships and building alignment on business strategies, capital planning, and long-term growth priorities. Growth & Transitions: Oversee the successful opening, rebranding, or transition of hotels to maintain seamless brand representation and operational excellence. Talent Development: Mentor and coach General Managers, providing clear performance feedback, career development planning, and succession readiness for future leaders at Hyatt. Strategic Capital Planning: Lead oversight of the 10-year capital planning process to ensure investments support both performance outcomes and brand differentiation. Qualifications: 15+ years of operations leadership across hotels and/or resorts, including experience in the luxury market Minimum of 5 years as a General Manager with a proven track record of success Demonstrated expertise in building and sustaining strong owner relationships. Experience Preferred: Bachelor’s degree in hospitality, business or a related field We offer exceptional corporate benefits, including: Annual allotment of free hotel stays at Hyatt hotels globally Flexible work schedule Work-life benefits including wellbeing initiatives A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption Paid Time Off, Medical, Dental, Vision, 401K with company match
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Hyatt Hotels Corporation is seeking a visionary Vice President, Field Operations – Luxury to elevate the performance and reputation of our premier hotels across the Americas. This role is accountable for driving the performance, profitability, and brand integrity of a portfolio of approximately 17 luxury hotels across the Americas region. The Vice President, Field Operations – Luxury will be responsible for ensuring each hotel consistently delivers exceptional guest experiences, achieves strong financial results, and upholds the distinct positioning of Hyatt’s luxury brands. Key responsibilities include: Hotel Performance Leadership: Set ambitious financial, operational, and guest experience targets and provide strategic guidance to ensure sustained excellence. Brand Stewardship: Ensure each property authentically represents the vision, values, and standards of Hyatt’s luxury brands. Owner and Stakeholder Engagement: Serve as the primary liaison between hotel leadership and ownership groups, fostering strong relationships and building alignment on business strategies, capital planning, and long-term growth priorities. Growth & Transitions: Oversee the successful opening, rebranding, or transition of hotels to maintain seamless brand representation and operational excellence. Talent Development: Mentor and coach General Managers, providing clear performance feedback, career development planning, and succession readiness for future leaders at Hyatt. Strategic Capital Planning: Lead oversight of the 10-year capital planning process to ensure investments support both performance outcomes and brand differentiation. Qualifications: 15+ years of operations leadership across hotels and/or resorts, including experience in the luxury market Minimum of 5 years as a General Manager with a proven track record of success Demonstrated expertise in building and sustaining strong owner relationships. Experience Preferred: Bachelor’s degree in hospitality, business or a related field We offer exceptional corporate benefits, including: Annual allotment of free hotel stays at Hyatt hotels globally Flexible work schedule Work-life benefits including wellbeing initiatives A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption Paid Time Off, Medical, Dental, Vision, 401K with company match
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