Dental Care Alliance
Treatment Insurance Coordinator
Dental Care Alliance, Delray Beach, Florida, United States, 33483
Overview
Treatment Insurance Coordinator
Location:
Advanced Dentistry of South Florida – Delray Beach, FL Schedule:
Full-Time
Summary:
We are seeking an experienced
Treatment Insurance Coordinator
to oversee all financial interactions with our patients. This role is vital to ensuring transparency, trust, and efficiency in the treatment planning and payment process. Our doctors and patients expect an important level of professionalism, accuracy, and follow-through. You must be able to confidently present complex treatment plans, explain insurance benefits clearly, and maintain airtight financial documentation, all while creating five-star experience for our patients.
Key Responsibilities:
Present treatment plans with confidence, empathy, and transparency
Translate complex insurance benefits into plain language.
Submit pre-authorizations and predeterminations promptly and accurately.
Set clear financial expectations upfront.
Build trust during financial discussions.
Document all financial conversations in the patient record.
Monitor active cases to ensure treatment is progressing toward completion.
Follow up on unscheduled treatments, track remaining benefits, and re-engage patients.
Coordinate seamlessly with the scheduling coordinator and billing team to maintain alignment on patient care and revenue flow.
Billing Compliance & Documentation
Ensure
accurate posting of procedures
in Dentrix based on completed treatment.
Assist with
correct coding
and benefit application.
Maintain meticulous financial notes and backup documentation for each patient.
Communicate with external billing teams as needed to resolve inquiries and disputes.
Patient Experience & Communication
Deliver a calm, confident
approach
to financial conversations.
Help patients understand the
value
of treatment, not just the cost.
Maintain professionalism, confidentiality, and empathy in all patient interactions.
Required Skills & Experience:
5+ years of experience in dental treatment planning, insurance verification, or patient financial coordination
Proficiency in
Dentrix , insurance portals, and digital patient records
Strong understanding of
CDT codes ,
PPO breakdowns , and dental terminology
Exceptional communication and critical thinking skills
Meticulous and deadline driven.
Preferred:
Experience in a
multi-specialty
or concierge dental practice
Background working with complex cosmetic or full-mouth reconstruction cases.
Familiarity with flexible payment solutions or financing platforms
Compensation & Benefits:
Competitive hourly rate based on experience.
Medical, dental, and vision insurance options
PTO, paid holidays, and CE opportunities
Work alongside a top-tier team in a gorgeous, modern office.
How to Apply:
If you’re a confident communicator, financially meticulous, and take pride in helping patients say “yes” to treatment, we would love to meet you.
#LI-SM1
Be part of our journey to shape the future of dentistry. Apply today to join our mission-
Responsibilities
Educate, consult, and present patient treatment plans in clear and supportive manner
Schedule and confirm patient appointments
Verify and process insurance for clinical appointments
Maintain accurate and up-to-date patient records and information using dental software
Collect and process payments for services rendered
Manage doctors and hygiene schedules as needed
Support marketing and promotional efforts to drive patient engagement and growth
Legal Disclaimer:
We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.
Qualifications
High school diploma or equivalent (required)
Minimum of 2 years of front office experience, preferably in a dental setting and dental software
Proficiency in Microsoft Office Suite
Experience working with various dental insurance plans, couples with strong communication skills.
Legal Disclaimer:
We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.
Location:
Advanced Dentistry of South Florida – Delray Beach, FL Schedule:
Full-Time
Summary:
We are seeking an experienced
Treatment Insurance Coordinator
to oversee all financial interactions with our patients. This role is vital to ensuring transparency, trust, and efficiency in the treatment planning and payment process. Our doctors and patients expect an important level of professionalism, accuracy, and follow-through. You must be able to confidently present complex treatment plans, explain insurance benefits clearly, and maintain airtight financial documentation, all while creating five-star experience for our patients.
Key Responsibilities:
Present treatment plans with confidence, empathy, and transparency
Translate complex insurance benefits into plain language.
Submit pre-authorizations and predeterminations promptly and accurately.
Set clear financial expectations upfront.
Build trust during financial discussions.
Document all financial conversations in the patient record.
Monitor active cases to ensure treatment is progressing toward completion.
Follow up on unscheduled treatments, track remaining benefits, and re-engage patients.
Coordinate seamlessly with the scheduling coordinator and billing team to maintain alignment on patient care and revenue flow.
Billing Compliance & Documentation
Ensure
accurate posting of procedures
in Dentrix based on completed treatment.
Assist with
correct coding
and benefit application.
Maintain meticulous financial notes and backup documentation for each patient.
Communicate with external billing teams as needed to resolve inquiries and disputes.
Patient Experience & Communication
Deliver a calm, confident
approach
to financial conversations.
Help patients understand the
value
of treatment, not just the cost.
Maintain professionalism, confidentiality, and empathy in all patient interactions.
Required Skills & Experience:
5+ years of experience in dental treatment planning, insurance verification, or patient financial coordination
Proficiency in
Dentrix , insurance portals, and digital patient records
Strong understanding of
CDT codes ,
PPO breakdowns , and dental terminology
Exceptional communication and critical thinking skills
Meticulous and deadline driven.
Preferred:
Experience in a
multi-specialty
or concierge dental practice
Background working with complex cosmetic or full-mouth reconstruction cases.
Familiarity with flexible payment solutions or financing platforms
Compensation & Benefits:
Competitive hourly rate based on experience.
Medical, dental, and vision insurance options
PTO, paid holidays, and CE opportunities
Work alongside a top-tier team in a gorgeous, modern office.
How to Apply:
If you’re a confident communicator, financially meticulous, and take pride in helping patients say “yes” to treatment, we would love to meet you.
#LI-SM1
Be part of our journey to shape the future of dentistry. Apply today to join our mission-
Responsibilities
Educate, consult, and present patient treatment plans in clear and supportive manner
Schedule and confirm patient appointments
Verify and process insurance for clinical appointments
Maintain accurate and up-to-date patient records and information using dental software
Collect and process payments for services rendered
Manage doctors and hygiene schedules as needed
Support marketing and promotional efforts to drive patient engagement and growth
Legal Disclaimer:
We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.
Qualifications
High school diploma or equivalent (required)
Minimum of 2 years of front office experience, preferably in a dental setting and dental software
Proficiency in Microsoft Office Suite
Experience working with various dental insurance plans, couples with strong communication skills.
Legal Disclaimer:
We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.