CVS Health
Overview
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. Position Summary
A Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Responsibilities
Management: Work effectively with store management and store crews; supervise the store’s crew through assigning, directing and following up on all activities. Communication: Effectively communicate information both to and from store management and crews. Customer Service: Assist customers with questions, problems and complaints; promote CVS customer service culture (Greet, offer help, and thank); handle all customer relations issues in accordance with company policy; provide colleagues personalized customer service feedback and coaching (e.g., myImpact coaching; myCustomer feedback; personal observations); maintain customer/patient confidentiality. Merchandising/Presentation: Price merchandise; stock shelves; support the planning, execution of displays, signs and inventory of weekly, promotional, and seasonal merchandise; support the planning, execution of the display and maintenance of off-shelf merchandise. Qualifications
Required: Deductive reasoning ability, analytical skills and computer skills. Required: Advanced communication skills, supervision, and influencing skills. Required: Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise. Preferred: Experience as a retail supervisor. Education
High School Diploma Or Equivalent Preferred But Not Required. Anticipated Weekly Hours
40 Time Type
Full time Pay Range
The Typical Pay Range For This Role Is $16.00 - $26.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Benefits
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 10/25/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. Seniority level
Mid-Senior level Employment type
Full-time Job function
Management and Manufacturing Industries
Hospitals and Health Care We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. Position Summary
A Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Responsibilities
Management: Work effectively with store management and store crews; supervise the store’s crew through assigning, directing and following up on all activities. Communication: Effectively communicate information both to and from store management and crews. Customer Service: Assist customers with questions, problems and complaints; promote CVS customer service culture (Greet, offer help, and thank); handle all customer relations issues in accordance with company policy; provide colleagues personalized customer service feedback and coaching (e.g., myImpact coaching; myCustomer feedback; personal observations); maintain customer/patient confidentiality. Merchandising/Presentation: Price merchandise; stock shelves; support the planning, execution of displays, signs and inventory of weekly, promotional, and seasonal merchandise; support the planning, execution of the display and maintenance of off-shelf merchandise. Qualifications
Required: Deductive reasoning ability, analytical skills and computer skills. Required: Advanced communication skills, supervision, and influencing skills. Required: Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise. Preferred: Experience as a retail supervisor. Education
High School Diploma Or Equivalent Preferred But Not Required. Anticipated Weekly Hours
40 Time Type
Full time Pay Range
The Typical Pay Range For This Role Is $16.00 - $26.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Benefits
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 10/25/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. Seniority level
Mid-Senior level Employment type
Full-time Job function
Management and Manufacturing Industries
Hospitals and Health Care We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr