Coinbase
Ready to be pushed beyond what you think you’re capable of?
At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.
To achieve our mission, we’re seeking a specific candidate who is passionate about our mission and believes in the power of crypto and blockchain technology to update the financial system.
The CX Compliance team is essential in ensuring that our global CX Compliance Operations function efficiently, comply with regulatory requirements, and consistently deliver high-quality resolutions. As a Compliance Lead Analyst, Compliance Operations within the CX Compliance team, you will be responsible for conducting end-to-end Transaction Monitoring investigations for customers that may lead to drafting and filing a SAR.
Job Responsibilities:
Investigations & Risk Analysis: Investigate and analyze manual referrals and automated alerts stemming from transaction monitoring systems. Conduct due diligence research and KYC reviews on transaction activities across internal and external tools to assess legitimacy and mitigate risks. Document findings and create written narratives to support case investigations. Recommend case decisions based on investigative results in line with regulatory requirements and best practices. Optimization & Process Improvement: Identify patterns or emerging risks and collaborate with cross-functional teams to evaluate, refine, and optimize compliance workflows, models, and procedures. Tool/Model Testing & Technology Feedback: Act as a subject matter expert for new and existing Compliance Operations tools, processes, and future enhancements and test compliance tools, rules, and/or detection models. Knowledge Leadership: Remain current with industry standards and developments in the areas of KYC, BSA/AML, and OFAC, and apply regulatory requirements and internal policies and procedures to case investigation. Job Requirements:
Minimum of 3+ years of relevant experience in traditional financial services, crypto, or the tech industry, with a focus on TMS/EDD compliance investigations, or regulatory matters. Strong interpersonal, analytical, and communication skills. Experience working with Google apps. Flexible and adaptable to the evolving needs of a high-growth and fast-paced organization environment. Ability to think both strategically and operationally, with an eye for identifying risks and opportunities early. Nice to Haves:
Relevant experience in EDD and Transaction Monitoring workflows including SAR narrative drafting and filing. Experience in project management, data analytics, and/or third-party vendor management. Proficiency with business intelligence tools such as Looker/Tableau/PowerBI, JIRA, Hummingbird, and Salesforce Service Cloud. Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.
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Investigations & Risk Analysis: Investigate and analyze manual referrals and automated alerts stemming from transaction monitoring systems. Conduct due diligence research and KYC reviews on transaction activities across internal and external tools to assess legitimacy and mitigate risks. Document findings and create written narratives to support case investigations. Recommend case decisions based on investigative results in line with regulatory requirements and best practices. Optimization & Process Improvement: Identify patterns or emerging risks and collaborate with cross-functional teams to evaluate, refine, and optimize compliance workflows, models, and procedures. Tool/Model Testing & Technology Feedback: Act as a subject matter expert for new and existing Compliance Operations tools, processes, and future enhancements and test compliance tools, rules, and/or detection models. Knowledge Leadership: Remain current with industry standards and developments in the areas of KYC, BSA/AML, and OFAC, and apply regulatory requirements and internal policies and procedures to case investigation. Job Requirements:
Minimum of 3+ years of relevant experience in traditional financial services, crypto, or the tech industry, with a focus on TMS/EDD compliance investigations, or regulatory matters. Strong interpersonal, analytical, and communication skills. Experience working with Google apps. Flexible and adaptable to the evolving needs of a high-growth and fast-paced organization environment. Ability to think both strategically and operationally, with an eye for identifying risks and opportunities early. Nice to Haves:
Relevant experience in EDD and Transaction Monitoring workflows including SAR narrative drafting and filing. Experience in project management, data analytics, and/or third-party vendor management. Proficiency with business intelligence tools such as Looker/Tableau/PowerBI, JIRA, Hummingbird, and Salesforce Service Cloud. Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.
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