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1st Community Credit Union

Member Service Representative III

1st Community Credit Union, Sparta, Wisconsin, United States, 54656

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Join our Team as a Member Service Representative III!

About Us:

1st Community Credit Union is a thriving mid-sized financial institution serving 14 counties across Western Wisconsin from three convenient branches. Join us in a workplace that values teamwork, balance, and a strong commitment to the communities we serve.

Why 1st Community Credit Union:

We are committed to fostering a team-first culture, promoting work/life balance, and delivering top-tier member service.

Position:

Full Time (40 hours/week) Member Service Representative III

Location:

Sparta Office

As the Member Service Representative III your responsibilities will be:

Open and service a variety of accounts including: Personal savings and checking, business, trust, estate, representative payee, guardian, custodial, and IRA accounts.

Handle decedent accounts per established procedures

Educate members about credit union products and services tailored to their needs

Support and guide other Member Service Representatives when needed

Your Skills & Experience:

2 years of financial experience required

Proven sales experience

We Support Your Well-Being:

Health, dental, and vision insurance

Voluntary coverage options for accident, critical illness, and cancer

401K plan with matching (up to 5%)

Life insurance, long-term disability coverage, paid holidays and educational reimbursement.

Generous vacation, personal and sick time pay

Our Culture & Values:

We foster a culture of

Community, Communication, Courage, and Collaboration . We strive for continuous development and aim to deliver a standout member experience with every interaction.

Why You'll Love Working Here:

At 1st Community Credit Union, you'll be part of something much bigger than a job. Supported by a culture rooted in community, collaboration, and purpose, you'll thrive in a workplace that values work/life balance and truly invests in you. Our robust benefits listed above demonstrate that your well-being matters. Most importantly, your day-to-day contributions will make a meaningful impact. Every interaction strengthens our cooperative mission of "People Helping People," and together, we'll serve our members, empower one another, and grow-professionally and personally. If you're looking for a role where your work has meaning, your growth is supported, and your colleagues become your team, you'll find your place here.