LANTERN COMMUNITY SERVICES, INC
Assistant Program Director - Clover Hall
LANTERN COMMUNITY SERVICES, INC, New York, New York, us, 10261
Overview
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Assistant Program Director - Clover Hall
role at
LANTERN COMMUNITY SERVICES, INC Location: Brooklyn, NY Salary Range: $75,000 - $85,000 Classification: Exempt Reports to: Program Director Position Type: This is a full-time, exempt position with a regular daytime schedule that may include an evening shift and rotating on-call responsibilities with the Program Director. Lantern staff may be asked to change work schedule and hours depending on the operational needs of the site and the agency. In the absence of the Program Director this position may require availability outside of the standard workday, and as such must be ready and available at times to direct and support staff either by phone or in person if needed during the evenings, weekends and holidays. Objective: We are seeking a dynamic and engaging
Assistant Program Director (APD)
who will partner with the Program Director in the overall management of the program. The APD must have experience in a mental health service delivery setting, working with formerly homeless individuals, and/or clients impacted by chronic medical conditions, substance use, and criminal justice involvement. The candidate should have strong supervisory and administrative skills; and be able to communicate effectively with colleagues, partners, and stakeholders to ensure quality services and program operations. This role requires attention to detail, understanding of relevant service delivery concepts, mastery in navigating mental health systems, and the ability to access the full range of services for recipients. Responsibilities
Provide clinical supervision and coaching to the case management staff. Promote strategies that support learning and professional development. Review and approve documentation completed by the case management team and ensure high standards of care and high quality service delivery. Conduct internal chart reviews in collaboration with the Program Director. Review dashboards and monthly reports with staff to track outcomes. Participate in interviews with prospective clients and assess clients’ needs for safe transition to a supportive housing setting. Provide clinical supervision in the development of treatment plans and in assessing for safety planning with Case Managers. Identify community resources, facilitate referrals, and serve as a liaison with various care coordination agencies, health and mental health providers, substance use programs and employment providers to secure services. Develop supervision plans and accountability systems that manage reporting requirements and service standards. Ensure staff utilize a harm reduction approach to support residents around issues of substance use. Support staff in actively engaging residents through regular apartment visits, community outings, and escorts to appointments as needed. Develop and implement groups and programming that are appropriate for the residents’ needs and fosters a supportive and inclusive community. Collaborate with the Leasing and Compliance team to ensure housing stability; assist in financial planning and budgeting to help clients meet their financial needs and rental obligations. Assist the Program Director with hiring and training new staff, as well as managing the progressive disciplinary process in collaboration with Human Resources. Actively participate in staff, clinical, and community meetings with clients. Support staff in developing safety plans for residents and respond to de-escalate crises as needed. Prepare, review, and manage follow-up of incident reports, as well as appropriate incident reporting to funders. Provide overall day-to-day program management in collaboration with, and in the absence of, the Program Director. Complete required reports as assigned. Qualifications
MSW or MHC from an accredited school is required (license is required within one year of employment); LMSW/LMHC is preferred. Minimum of one year of supervisory experience in a social services setting. Minimum three years of post-Master’s experience in social services, housing, or emergency shelter. Supervisory, administrative, and/or management experience. Strong clinical and interpersonal skills; ability to work effectively as part of a team and assess tenants’ strengths and needs. Comfort working within a harm reduction model with individuals actively struggling with ongoing substance use. Initiative, good judgment, ability to manage competing priorities, and ability to work independently with high integrity. Experience utilizing databases to document and report work with clients and staff. Strong writing, communication, and organizational skills. Experience integrating diversity, equity, belonging, inclusion, and justice into program culture. Preferred Experience
Knowledge of HIV/AIDS, mental health, substance use, or chronically homeless populations. LMSW, LCSW, or LMHC is preferred. Experience with DOHMH, HASA, OMH, DHS contract managers and funders’ regulations, scopes of services, and standards. Experience with evidence-based models such as Motivational Interviewing is preferred. Supervisory/administrative experience in social services, supportive housing, or shelter settings. Work Environment
This job operates in a supportive housing site and serves a population with mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands
The role requires standing, walking, sitting, bending, climbing stairs, and manual dexterity; lifting up to 5 pounds may be required.
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Join to apply for the
Assistant Program Director - Clover Hall
role at
LANTERN COMMUNITY SERVICES, INC Location: Brooklyn, NY Salary Range: $75,000 - $85,000 Classification: Exempt Reports to: Program Director Position Type: This is a full-time, exempt position with a regular daytime schedule that may include an evening shift and rotating on-call responsibilities with the Program Director. Lantern staff may be asked to change work schedule and hours depending on the operational needs of the site and the agency. In the absence of the Program Director this position may require availability outside of the standard workday, and as such must be ready and available at times to direct and support staff either by phone or in person if needed during the evenings, weekends and holidays. Objective: We are seeking a dynamic and engaging
Assistant Program Director (APD)
who will partner with the Program Director in the overall management of the program. The APD must have experience in a mental health service delivery setting, working with formerly homeless individuals, and/or clients impacted by chronic medical conditions, substance use, and criminal justice involvement. The candidate should have strong supervisory and administrative skills; and be able to communicate effectively with colleagues, partners, and stakeholders to ensure quality services and program operations. This role requires attention to detail, understanding of relevant service delivery concepts, mastery in navigating mental health systems, and the ability to access the full range of services for recipients. Responsibilities
Provide clinical supervision and coaching to the case management staff. Promote strategies that support learning and professional development. Review and approve documentation completed by the case management team and ensure high standards of care and high quality service delivery. Conduct internal chart reviews in collaboration with the Program Director. Review dashboards and monthly reports with staff to track outcomes. Participate in interviews with prospective clients and assess clients’ needs for safe transition to a supportive housing setting. Provide clinical supervision in the development of treatment plans and in assessing for safety planning with Case Managers. Identify community resources, facilitate referrals, and serve as a liaison with various care coordination agencies, health and mental health providers, substance use programs and employment providers to secure services. Develop supervision plans and accountability systems that manage reporting requirements and service standards. Ensure staff utilize a harm reduction approach to support residents around issues of substance use. Support staff in actively engaging residents through regular apartment visits, community outings, and escorts to appointments as needed. Develop and implement groups and programming that are appropriate for the residents’ needs and fosters a supportive and inclusive community. Collaborate with the Leasing and Compliance team to ensure housing stability; assist in financial planning and budgeting to help clients meet their financial needs and rental obligations. Assist the Program Director with hiring and training new staff, as well as managing the progressive disciplinary process in collaboration with Human Resources. Actively participate in staff, clinical, and community meetings with clients. Support staff in developing safety plans for residents and respond to de-escalate crises as needed. Prepare, review, and manage follow-up of incident reports, as well as appropriate incident reporting to funders. Provide overall day-to-day program management in collaboration with, and in the absence of, the Program Director. Complete required reports as assigned. Qualifications
MSW or MHC from an accredited school is required (license is required within one year of employment); LMSW/LMHC is preferred. Minimum of one year of supervisory experience in a social services setting. Minimum three years of post-Master’s experience in social services, housing, or emergency shelter. Supervisory, administrative, and/or management experience. Strong clinical and interpersonal skills; ability to work effectively as part of a team and assess tenants’ strengths and needs. Comfort working within a harm reduction model with individuals actively struggling with ongoing substance use. Initiative, good judgment, ability to manage competing priorities, and ability to work independently with high integrity. Experience utilizing databases to document and report work with clients and staff. Strong writing, communication, and organizational skills. Experience integrating diversity, equity, belonging, inclusion, and justice into program culture. Preferred Experience
Knowledge of HIV/AIDS, mental health, substance use, or chronically homeless populations. LMSW, LCSW, or LMHC is preferred. Experience with DOHMH, HASA, OMH, DHS contract managers and funders’ regulations, scopes of services, and standards. Experience with evidence-based models such as Motivational Interviewing is preferred. Supervisory/administrative experience in social services, supportive housing, or shelter settings. Work Environment
This job operates in a supportive housing site and serves a population with mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands
The role requires standing, walking, sitting, bending, climbing stairs, and manual dexterity; lifting up to 5 pounds may be required.
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