HEI Hotels & Resorts
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Director of Sales
role at
HEI Hotels & Resorts
About Us: Don\'t meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you\'re excited about this role but your experience doesn\'t align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.
Overview Responsible for total room, banquet, catering, and room rental revenue, yield strategies, implementation and accountable to a market performance and meeting budget, forecast, and optimal business mix targets. Strategies to include market mix, pricing, status, and direct sales. The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel.
Responsibilities
Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date, and space commitments for group room sales within the hotel.
Recruit, interview, hire, train, evaluate performance, resolve problems, provide guidance, and manage discipline and termination when appropriate.
Ensure training programs are conducted regularly and HEI standards of performance are met. Guide staff toward improvement.
Compile and direct the preparation of reports pertaining to the operation of the Sales Department, including annual and monthly forecast, lead management system, group booking pace report, star reports and sales meeting minutes.
Coordinate ongoing research of the travel industry to detect market trends and develop new marketing strategies. Recommend improvements to potential from various markets.
Develop and conduct persuasive verbal sales presentations to prospective clients.
Prepare computerized annual business plans and execute plans as outlined, adjusting as necessary to current market conditions.
Organize and/or attend scheduled sales department, executive committee, and related meetings.
Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel.
Prepare, implement, and compile data for the strategic sales plan, monthly reports, annual goals, sales budget, forecasts, and other reports as directed.
Develop rates, group sales and catering deployment strategies through review of competitive data, demand analysis and mix management.
Represent the hotel professionally in community and industry organizations and events.
Oversee departmental matters as they relate to federal, state, and local employment and civil rights laws.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Qualifications And Skills Education and Experience
Bachelor’s degree preferred.
5+ years of sales leadership in a similar sized operation preferred.
Knowledge, Skills And Abilities
Proficiency in Microsoft Word, Excel, and Delphi.
Knowledge of computer accounting programs, math skills, and budgetary analysis capabilities.
Extensive knowledge of sales skills, revenue management, recruitment, supervision, training, and motivation of managers.
Ability to listen effectively, communicate clearly, and engage in diplomacy with internal and external customers and staff.
Ability to stand and move throughout the hotel property and perform essential job functions with or without reasonable accommodation.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences.
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? Yes
Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers choices for physical, mental and financial wellness. Benefits include Medical and Dental programs, Vision insurance, vacation, sick and holiday time off, pet insurance, life insurance, disability plans, 401(k) with matching funds, and employee discounts. Specific details and eligibility vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Job Details
Seniority level: Director
Employment type: Full-time
Job function: Sales and Business Development
Industries: Hospitality
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Director of Sales
role at
HEI Hotels & Resorts
About Us: Don\'t meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you\'re excited about this role but your experience doesn\'t align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.
Overview Responsible for total room, banquet, catering, and room rental revenue, yield strategies, implementation and accountable to a market performance and meeting budget, forecast, and optimal business mix targets. Strategies to include market mix, pricing, status, and direct sales. The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel.
Responsibilities
Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date, and space commitments for group room sales within the hotel.
Recruit, interview, hire, train, evaluate performance, resolve problems, provide guidance, and manage discipline and termination when appropriate.
Ensure training programs are conducted regularly and HEI standards of performance are met. Guide staff toward improvement.
Compile and direct the preparation of reports pertaining to the operation of the Sales Department, including annual and monthly forecast, lead management system, group booking pace report, star reports and sales meeting minutes.
Coordinate ongoing research of the travel industry to detect market trends and develop new marketing strategies. Recommend improvements to potential from various markets.
Develop and conduct persuasive verbal sales presentations to prospective clients.
Prepare computerized annual business plans and execute plans as outlined, adjusting as necessary to current market conditions.
Organize and/or attend scheduled sales department, executive committee, and related meetings.
Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel.
Prepare, implement, and compile data for the strategic sales plan, monthly reports, annual goals, sales budget, forecasts, and other reports as directed.
Develop rates, group sales and catering deployment strategies through review of competitive data, demand analysis and mix management.
Represent the hotel professionally in community and industry organizations and events.
Oversee departmental matters as they relate to federal, state, and local employment and civil rights laws.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Qualifications And Skills Education and Experience
Bachelor’s degree preferred.
5+ years of sales leadership in a similar sized operation preferred.
Knowledge, Skills And Abilities
Proficiency in Microsoft Word, Excel, and Delphi.
Knowledge of computer accounting programs, math skills, and budgetary analysis capabilities.
Extensive knowledge of sales skills, revenue management, recruitment, supervision, training, and motivation of managers.
Ability to listen effectively, communicate clearly, and engage in diplomacy with internal and external customers and staff.
Ability to stand and move throughout the hotel property and perform essential job functions with or without reasonable accommodation.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences.
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? Yes
Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers choices for physical, mental and financial wellness. Benefits include Medical and Dental programs, Vision insurance, vacation, sick and holiday time off, pet insurance, life insurance, disability plans, 401(k) with matching funds, and employee discounts. Specific details and eligibility vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Job Details
Seniority level: Director
Employment type: Full-time
Job function: Sales and Business Development
Industries: Hospitality
#J-18808-Ljbffr