HNI Workplace Furnishings, LLC
Overview
HNI Corporation is a global family of brands for the workplace and home dedicated to enhancing the spaces where we live, work, and gather. We foster an environment of integrity, inclusion and belonging. This is a remote position. What We Need
We are searching for an
Account Manager, eCommerce
to join the HNI Workplace Furnishings team. The Account Manager, eCommerce is responsible for leading strategic sales strategies to achieve revenue targets and grow market share within our e-commerce customers. This role collaborates with internal cross‑functional teams to understand and maximize opportunities for online customers. What You\'ll Do
Manage a complex portfolio of major e-commerce customers by establishing productive, professional relationships with designated account leaders and developing a comprehensive understanding of customer portfolios using market data to identify portfolio gaps. Responsible for achieving revenue targets and accurately manage quarterly budget cycles, forecasting, and business reviews. Manage the P&L for assigned customers including sales and spending forecast, negotiations, and identifying growth opportunities in all categories. Schedule quarterly business review sessions with key stakeholders to review performance and strategize future growth opportunities. Lead sales and spend forecasting with support from product and marketing – ultimate ownership of the ecommerce P&L and PPM analysis. Oversee retail pricing, monitor buy-box trends, and work with leadership to price appropriately for the market. Identify and understand factors that drive or hinder ecommerce sales (paid media, content, inventory availability, distribution, etc.), remove roadblocks, and implement new strategies. Act as the main contact for project and service escalations to nurture strong relationships with customers; utilize internal connections to resolve issues and advocate for broader process or organizational improvements when needed. Monitor performance challenges and advocate for the customer perspective among HNI Workplace Furnishings functional areas, serving as the primary contact for account management with one or more functional teams. Coordinate connections between HNI Workplace Furnishings teams and resources to ensure proper support, deploy current strategic objectives, and communicate changes effectively while implementing marketing strategies in line with brand guidelines and promoting both new and existing products. Participate in activities as appropriate to ensure the success of the organization. What You Have
Bachelor\'s degree in Finance, Business Administration, or a related field. At least 4 years of sales or management of ecommerce accounts, ideally with major marketplaces; 7 years preferred. This is a remote position. Company and Benefits
HNI Corporation (NYSE: HNI) is a manufacturer of workplace furnishings and building products, operating under two segments. We offer benefits starting from Day 1. To learn more, visit www.HNIbenefits.com. Our company strives to be accessible to all users. If you need assistance completing the application process, contact us at 563-272-7400 or via email. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law. Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Sales and Business Development Industries: Furniture and Home Furnishings Manufacturing Referrals increase your chances of interviewing. Get notified about new Account Manager jobs in Seattle, WA.
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HNI Corporation is a global family of brands for the workplace and home dedicated to enhancing the spaces where we live, work, and gather. We foster an environment of integrity, inclusion and belonging. This is a remote position. What We Need
We are searching for an
Account Manager, eCommerce
to join the HNI Workplace Furnishings team. The Account Manager, eCommerce is responsible for leading strategic sales strategies to achieve revenue targets and grow market share within our e-commerce customers. This role collaborates with internal cross‑functional teams to understand and maximize opportunities for online customers. What You\'ll Do
Manage a complex portfolio of major e-commerce customers by establishing productive, professional relationships with designated account leaders and developing a comprehensive understanding of customer portfolios using market data to identify portfolio gaps. Responsible for achieving revenue targets and accurately manage quarterly budget cycles, forecasting, and business reviews. Manage the P&L for assigned customers including sales and spending forecast, negotiations, and identifying growth opportunities in all categories. Schedule quarterly business review sessions with key stakeholders to review performance and strategize future growth opportunities. Lead sales and spend forecasting with support from product and marketing – ultimate ownership of the ecommerce P&L and PPM analysis. Oversee retail pricing, monitor buy-box trends, and work with leadership to price appropriately for the market. Identify and understand factors that drive or hinder ecommerce sales (paid media, content, inventory availability, distribution, etc.), remove roadblocks, and implement new strategies. Act as the main contact for project and service escalations to nurture strong relationships with customers; utilize internal connections to resolve issues and advocate for broader process or organizational improvements when needed. Monitor performance challenges and advocate for the customer perspective among HNI Workplace Furnishings functional areas, serving as the primary contact for account management with one or more functional teams. Coordinate connections between HNI Workplace Furnishings teams and resources to ensure proper support, deploy current strategic objectives, and communicate changes effectively while implementing marketing strategies in line with brand guidelines and promoting both new and existing products. Participate in activities as appropriate to ensure the success of the organization. What You Have
Bachelor\'s degree in Finance, Business Administration, or a related field. At least 4 years of sales or management of ecommerce accounts, ideally with major marketplaces; 7 years preferred. This is a remote position. Company and Benefits
HNI Corporation (NYSE: HNI) is a manufacturer of workplace furnishings and building products, operating under two segments. We offer benefits starting from Day 1. To learn more, visit www.HNIbenefits.com. Our company strives to be accessible to all users. If you need assistance completing the application process, contact us at 563-272-7400 or via email. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law. Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Sales and Business Development Industries: Furniture and Home Furnishings Manufacturing Referrals increase your chances of interviewing. Get notified about new Account Manager jobs in Seattle, WA.
#J-18808-Ljbffr