Assort Health
Senior Associate - Data Operations & Automation
Assort Health, San Francisco, California, United States, 94199
Senior Associate - Data Operations & Automation
Join to apply for the
Senior Associate - Data Operations & Automation
role at
Assort Health This range is provided by Assort Health. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$100,000.00/yr - $140,000.00/yr Our mission is to make exceptional healthcare accessible anytime, anywhere, for everyone. Assort is led by Jon (Founder of Shimmer, former UCSF med student, AI researcher at Stanford) and Jeff (ex-Facebook, first engineer at Cameo, former Head of Product Engineering at Athelas/Commure). We're growing fast with millions in ARR every month. We're well-funded and backed by Quiet Capital, First Round, Chemistry, and strategic angels from Flatiron, Athena Health, Mercury, and PathAI. About The Role We are seeking a detail-oriented and analytical
Senior Associate of Data Operations and Automation
to join our team and play a crucial role in optimizing our data analytics and reporting processes around the performance of our voice AI capabilities. You will work cross-functionally between Client Success and Engineering to identify issues and trends and prepare comprehensive reports for both internal teams and clients. This role is critical in maintaining our service quality and driving continuous improvement in our operations. What You'll Do
Build and maintain automated reporting workflows to streamline operational processes and reduce manual data handling across teams Design and manage dashboards that provide actionable insights into key performance indicators, helping stakeholders monitor progress and make informed decisions Analyze operational data to surface trends, identify gaps, and support continuous improvement through clear visualizations and metric tracking Automate manual processes and implement new systems and tools to help us scale quickly What We're Looking For
Bachelor's degree in Business Administration, Data Analytics, or related field Able to work hours from 8am-7pm PT 1-4 years of experience in product operations, quality assurance, or customer service environments Strong analytical skills with the ability to interpret complex data and derive actionable insights Incredibly disciplined and productive, able to maintain high output even when handling seemingly mundane tasks Excellent written and verbal communication skills Excited to dive into data analysis tools (e.g., Omni, Excel, Google Sheets, SQL) Detail-oriented with a keen eye for identifying patterns and anomalies in data Ability to manage time effectively and meet daily reporting deadlines Strong problem-solving skills and a proactive approach to addressing issues Nice to Haves
Experience with product management/operations or customer service metrics is preferred Knowledge of healthcare industry terminology Experience with low code/no code automation tools for process improvement/optimization efforts Experience with project management/documentation tools like Notion Benefits & Perks For Assorties
Competitive Compensation – Including salary and employee stock options so you share in our success Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first Unlimited PTO – We trust you to take the time you need to recharge and come back ready to crush it Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas Wellness Stipend – Your physical and mental well-being matters, and we’ve got a yearly stipend to prove it 401(k) – Let us help you plan for the future. We’ve got you covered How We Work & What We Value We have published our operating principles 'Raising the BAARS in Healthcare' on our blog - they describe how we work at Assort. They cover how we aim to run projects, spend time and make decisions. Specifically:
Back to basics Accessibility for all Always accountable Relentless resilience Ship fast, ship often
#J-18808-Ljbffr
Join to apply for the
Senior Associate - Data Operations & Automation
role at
Assort Health This range is provided by Assort Health. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$100,000.00/yr - $140,000.00/yr Our mission is to make exceptional healthcare accessible anytime, anywhere, for everyone. Assort is led by Jon (Founder of Shimmer, former UCSF med student, AI researcher at Stanford) and Jeff (ex-Facebook, first engineer at Cameo, former Head of Product Engineering at Athelas/Commure). We're growing fast with millions in ARR every month. We're well-funded and backed by Quiet Capital, First Round, Chemistry, and strategic angels from Flatiron, Athena Health, Mercury, and PathAI. About The Role We are seeking a detail-oriented and analytical
Senior Associate of Data Operations and Automation
to join our team and play a crucial role in optimizing our data analytics and reporting processes around the performance of our voice AI capabilities. You will work cross-functionally between Client Success and Engineering to identify issues and trends and prepare comprehensive reports for both internal teams and clients. This role is critical in maintaining our service quality and driving continuous improvement in our operations. What You'll Do
Build and maintain automated reporting workflows to streamline operational processes and reduce manual data handling across teams Design and manage dashboards that provide actionable insights into key performance indicators, helping stakeholders monitor progress and make informed decisions Analyze operational data to surface trends, identify gaps, and support continuous improvement through clear visualizations and metric tracking Automate manual processes and implement new systems and tools to help us scale quickly What We're Looking For
Bachelor's degree in Business Administration, Data Analytics, or related field Able to work hours from 8am-7pm PT 1-4 years of experience in product operations, quality assurance, or customer service environments Strong analytical skills with the ability to interpret complex data and derive actionable insights Incredibly disciplined and productive, able to maintain high output even when handling seemingly mundane tasks Excellent written and verbal communication skills Excited to dive into data analysis tools (e.g., Omni, Excel, Google Sheets, SQL) Detail-oriented with a keen eye for identifying patterns and anomalies in data Ability to manage time effectively and meet daily reporting deadlines Strong problem-solving skills and a proactive approach to addressing issues Nice to Haves
Experience with product management/operations or customer service metrics is preferred Knowledge of healthcare industry terminology Experience with low code/no code automation tools for process improvement/optimization efforts Experience with project management/documentation tools like Notion Benefits & Perks For Assorties
Competitive Compensation – Including salary and employee stock options so you share in our success Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first Unlimited PTO – We trust you to take the time you need to recharge and come back ready to crush it Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas Wellness Stipend – Your physical and mental well-being matters, and we’ve got a yearly stipend to prove it 401(k) – Let us help you plan for the future. We’ve got you covered How We Work & What We Value We have published our operating principles 'Raising the BAARS in Healthcare' on our blog - they describe how we work at Assort. They cover how we aim to run projects, spend time and make decisions. Specifically:
Back to basics Accessibility for all Always accountable Relentless resilience Ship fast, ship often
#J-18808-Ljbffr