Backend Software Engineer Graduate-Customer Service Platform-2025 Start (BS/MS)

Join us as we work together to inspire creativity and enrich life around the globe. Responsibilities The Customer Service Platform (CSP) is a team that integrates the product technology resources of the company's internal customer service system. Our mission is to provide users with efficient self-service solutions and provide agents with convenient tools so as to improve customer service experience. We are looking for talented individuals to join us in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Key responsibilities: Develop large-scale software systems that powers TikTok app Improve system design and architecture to ensure high stability, performance and reliability of the product Collaborate with multiple cross-functional teams to deliver high quality work in rapid product development Research, design, and develop computer and network software or specialised utility programs. Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis. Update software, enhances existing software capabilities, and develops and directs software testing and validation procedures. Qualifications About Us Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Diversity & Inclusion ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. Reasonable Accommodation ByteDance is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

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