Medica
Description
Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.
We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration - because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.
We are seeking a detail-oriented and technically proficient Business Intelligence (BI) Administration Manager to lead the operational infrastructure, governance, and administrative functions of our BI platforms. This role plays a critical part in ensuring the reliability, scalability, and compliance of our BI environment, supporting strategic initiatives across the healthcare payer organization. The Manager will oversee both modern and legacy BI tools, guide platform transitions, and collaborate across teams to maintain a stable and secure analytics ecosystem. Performs other duties as assigned.
Key Accountabilities
Manage daily administration of BI platforms, with emphasis on Power BI on Microsoft Fabric and Qlik Sense
Oversee user access, security roles, workspace management, and performance monitoring
Administer legacy BI tools including Oracle Analytics Server (OAS), SAS, and Crystal Reports/Business Objects
Lead transition strategy from legacy tools to modern platforms, ensuring minimal disruption and strong adoption
Collaborate with IT, data engineering, and analytics teams to ensure seamless data integration and platform stability
Implement and maintain BI governance policies, including metadata management, version control, and audit logging
Coordinate software upgrades, patching, and vendor support
Develop and maintain documentation for BI architecture, processes, and administrative procedures
Support capacity planning, license management, and cost optimization
Facilitate onboarding and training for BI users, promoting best practices and standards
Monitor system usage and adoption metrics to identify optimization opportunities
The successful candidate will be a technically skilled and highly organized leader with deep experience in BI platform administration, particularly within healthcare payer environments. They will demonstrate strong expertise in both modern and legacy BI tools, excel in governance and performance optimization, and collaborate effectively across teams to support enterprise-wide analytics initiatives.
Required Qualifications
5+ years of experience in BI platform administration or technical BI operations, preferably in a healthcare payer environment
Bachelor's degree in Information Systems, Computer Science, Health Informatics, or equivalent experience
Preferred Qualifications
Expertise in Power BI, Microsoft Fabric, and Qlik Sense administration
Experience with OAS, SAS, and Crystal Reports/Business Objects
Experience with Active Directory, role-based access control, and enterprise security models
Proficiency in scripting or automation tools (e.g., PowerShell, Python)
Experience with cloud-based BI environments (e.g., Azure, AWS)
Knowledge of ITIL or similar service management frameworks
Familiarity with healthcare data types (e.g., claims, eligibility, quality metrics) and regulatory requirements (e.g., HIPAA, CMS)
Familiarity with DevOps practices and CI/CD pipelines for BI deployments
Certification in Power BI or Microsoft Fabric administration
Skills and Abilities
Strong organizational and documentation skills
Ability to manage multiple platforms and transition strategies simultaneously
Excellent communication and collaboration skills across technical and non-technical teams
Analytical mindset with a focus on performance optimization and user enablement
Commitment to governance, compliance, and best practices in BI administration
This position is an Office role, which requires an employee to work onsite, on average, 3 days per week. We are open to candidates located near one of the following office locations: Minnetonka, MN, or Madison, WI.
The full salary grade for this position is $111,200 - $190,600. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $111,200 - $166,740. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.
The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.
Eligibility to work in the US:
Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.
We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.
We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration - because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.
We are seeking a detail-oriented and technically proficient Business Intelligence (BI) Administration Manager to lead the operational infrastructure, governance, and administrative functions of our BI platforms. This role plays a critical part in ensuring the reliability, scalability, and compliance of our BI environment, supporting strategic initiatives across the healthcare payer organization. The Manager will oversee both modern and legacy BI tools, guide platform transitions, and collaborate across teams to maintain a stable and secure analytics ecosystem. Performs other duties as assigned.
Key Accountabilities
Manage daily administration of BI platforms, with emphasis on Power BI on Microsoft Fabric and Qlik Sense
Oversee user access, security roles, workspace management, and performance monitoring
Administer legacy BI tools including Oracle Analytics Server (OAS), SAS, and Crystal Reports/Business Objects
Lead transition strategy from legacy tools to modern platforms, ensuring minimal disruption and strong adoption
Collaborate with IT, data engineering, and analytics teams to ensure seamless data integration and platform stability
Implement and maintain BI governance policies, including metadata management, version control, and audit logging
Coordinate software upgrades, patching, and vendor support
Develop and maintain documentation for BI architecture, processes, and administrative procedures
Support capacity planning, license management, and cost optimization
Facilitate onboarding and training for BI users, promoting best practices and standards
Monitor system usage and adoption metrics to identify optimization opportunities
The successful candidate will be a technically skilled and highly organized leader with deep experience in BI platform administration, particularly within healthcare payer environments. They will demonstrate strong expertise in both modern and legacy BI tools, excel in governance and performance optimization, and collaborate effectively across teams to support enterprise-wide analytics initiatives.
Required Qualifications
5+ years of experience in BI platform administration or technical BI operations, preferably in a healthcare payer environment
Bachelor's degree in Information Systems, Computer Science, Health Informatics, or equivalent experience
Preferred Qualifications
Expertise in Power BI, Microsoft Fabric, and Qlik Sense administration
Experience with OAS, SAS, and Crystal Reports/Business Objects
Experience with Active Directory, role-based access control, and enterprise security models
Proficiency in scripting or automation tools (e.g., PowerShell, Python)
Experience with cloud-based BI environments (e.g., Azure, AWS)
Knowledge of ITIL or similar service management frameworks
Familiarity with healthcare data types (e.g., claims, eligibility, quality metrics) and regulatory requirements (e.g., HIPAA, CMS)
Familiarity with DevOps practices and CI/CD pipelines for BI deployments
Certification in Power BI or Microsoft Fabric administration
Skills and Abilities
Strong organizational and documentation skills
Ability to manage multiple platforms and transition strategies simultaneously
Excellent communication and collaboration skills across technical and non-technical teams
Analytical mindset with a focus on performance optimization and user enablement
Commitment to governance, compliance, and best practices in BI administration
This position is an Office role, which requires an employee to work onsite, on average, 3 days per week. We are open to candidates located near one of the following office locations: Minnetonka, MN, or Madison, WI.
The full salary grade for this position is $111,200 - $190,600. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $111,200 - $166,740. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.
The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.
Eligibility to work in the US:
Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.
We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.