Boston Medical Center (BMC)
Director, Public Safety
Boston Medical Center (BMC), Brockton, Massachusetts, United States, 02411
Position Summary
The Director of Public Safety leads the hospital’s security function to ensure a safe, secure, and compliant environment that supports high-quality patient care and staff wellbeing. Reporting to the Chief of Public Safety, the Director is responsible for the overall leadership, strategic planning, and daily operations of the hospital's public safety, security and Emergency Management programs. This role ensures a safe environment for patients, staff, visitors, and hospital property by developing and implementing effective security policies, emergency response procedures, and regulatory compliance strategies. The Director will oversee a team of Public Safety Officers and Supervisors and coordinate closely with local law enforcement and emergency responders. Position: Director, Public Safety
Department: Public Safety
Schedule: Full Time
Essential Responsibilities / Duties
Lead Security Operations: Oversee daily hospital security operations, including patrols, surveillance, access control, and visitor management. Ensure alignment with hospital goals and CBAs, and maintain 24/7 readiness across all facilities. Policy Development & Regulatory Compliance: Develop and enforce safety and security policies aligned with local, state, and federal regulations (e.g., TJC, CMS, OSHA). Monitor compliance through audits, staff training, and corrective action planning. Workplace Violence & Safety Culture: Lead the Workplace Violence Prevention Program and chair related committees. Coordinate education and engagement initiatives to promote a culture of safety, respect, and prevention for patients, staff, and visitors. Risk Management & Incident Response: Conduct regular risk and threat assessments. Lead response to security incidents, ensuring timely investigation, documentation, and reporting using departmental systems. Emergency Preparedness & Response: Support emergency management and business continuity planning. Coordinate drills and trainings (e.g., active shooter, infant abduction) to ensure staff readiness and regulatory compliance. Team Leadership & Development: Recruit, train, supervise, and evaluate public safety personnel. Resource & Technology Management: Manage department budget and allocate resources to support operational priorities. Oversee security systems (e.g., CCTV, panic alarms, access control), working closely with vendors and Facilities. External Coordination & Law Enforcement Liaison: Serve as primary liaison to Boston Police, Fire, and emergency responders. Coordinate investigations, incident response, and crime prevention strategies. Note: The statements above depict the general nature and level of work and are not an exhaustive list of duties and responsibilities. Job Requirements
Required Education and Experience
Bachelor’s Degree in Criminal Justice, Public Safety, Emergency Management, Homeland Security, Healthcare Administration, or a closely related field; and a minimum of 5 years of progressively responsible experience in public safety, hospital/healthcare security, law enforcement, emergency management or related profession; with at least 3 years in a leadership or management role. Or an equivalent combination of education and experience. Demonstrated experience with: Policy development, crisis management, emergency preparedness, and leading workplace violence prevention programs. Managing teams in a 24/7 operation, including scheduling, training, and performance evaluations. Collaborating with union representatives and applying collective bargaining agreements. Security technologies including access control, CCTV, and incident management systems. Preferred Education And Experience
Master’s Degree preferred in a relevant discipline (e.g., Public Administration, Healthcare Management, Security Studies). Prior experience working in a unionized hospital, academic medical center, or behavioral health setting. MOAB (Management of Aggressive Behavior) or AVADE training. Certificates, Licenses, Registrations Required
Valid Massachusetts Driver’s License required. CPR certification required within 6 months of hire. Certificates, Licenses, Registrations Preferred
AHSS Certified Healthcare Protection Administrator (CHPA) FEMA ICS 100, 200, 700, and 800 certifications Incident Command System (ICS) and HICS (Hospital Incident Command System) Management System certification Knowledge, Skills & Abilities (KSAs)
Exceptional verbal and written communication across all levels of the organization. Strong leadership and team management abilities, including performance development, conflict resolution, and staff motivation. Advanced organizational and planning skills to manage multiple priorities and large-scale operations. Effective problem-solving and critical decision-making, especially during emergencies. Expertise in crisis management and de-escalation techniques and conflict mediation in sensitive environments. Proficiency in security systems (CCTV, access control, alarm systems, incident management software). Thorough knowledge of healthcare safety, security, and emergency preparedness regulations (TJC, CMS, OSHA, state/federal laws). Familiarity with regulatory standards from TJC, CMS, OSHA, and NFPA. Equal Opportunity Employer/Disabled/Veterans According to FTC guidance, be aware of employment offer scams. Our current job openings are listed on our website and applications are received through our site. We do not request downloads of applications, and job offers are not extended via text or social media. We do not ask individuals to purchase equipment for employment. Seniority level
Director Employment type
Full-time Job function
Other, Information Technology, and Management Industries: Hospitals and Health Care
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The Director of Public Safety leads the hospital’s security function to ensure a safe, secure, and compliant environment that supports high-quality patient care and staff wellbeing. Reporting to the Chief of Public Safety, the Director is responsible for the overall leadership, strategic planning, and daily operations of the hospital's public safety, security and Emergency Management programs. This role ensures a safe environment for patients, staff, visitors, and hospital property by developing and implementing effective security policies, emergency response procedures, and regulatory compliance strategies. The Director will oversee a team of Public Safety Officers and Supervisors and coordinate closely with local law enforcement and emergency responders. Position: Director, Public Safety
Department: Public Safety
Schedule: Full Time
Essential Responsibilities / Duties
Lead Security Operations: Oversee daily hospital security operations, including patrols, surveillance, access control, and visitor management. Ensure alignment with hospital goals and CBAs, and maintain 24/7 readiness across all facilities. Policy Development & Regulatory Compliance: Develop and enforce safety and security policies aligned with local, state, and federal regulations (e.g., TJC, CMS, OSHA). Monitor compliance through audits, staff training, and corrective action planning. Workplace Violence & Safety Culture: Lead the Workplace Violence Prevention Program and chair related committees. Coordinate education and engagement initiatives to promote a culture of safety, respect, and prevention for patients, staff, and visitors. Risk Management & Incident Response: Conduct regular risk and threat assessments. Lead response to security incidents, ensuring timely investigation, documentation, and reporting using departmental systems. Emergency Preparedness & Response: Support emergency management and business continuity planning. Coordinate drills and trainings (e.g., active shooter, infant abduction) to ensure staff readiness and regulatory compliance. Team Leadership & Development: Recruit, train, supervise, and evaluate public safety personnel. Resource & Technology Management: Manage department budget and allocate resources to support operational priorities. Oversee security systems (e.g., CCTV, panic alarms, access control), working closely with vendors and Facilities. External Coordination & Law Enforcement Liaison: Serve as primary liaison to Boston Police, Fire, and emergency responders. Coordinate investigations, incident response, and crime prevention strategies. Note: The statements above depict the general nature and level of work and are not an exhaustive list of duties and responsibilities. Job Requirements
Required Education and Experience
Bachelor’s Degree in Criminal Justice, Public Safety, Emergency Management, Homeland Security, Healthcare Administration, or a closely related field; and a minimum of 5 years of progressively responsible experience in public safety, hospital/healthcare security, law enforcement, emergency management or related profession; with at least 3 years in a leadership or management role. Or an equivalent combination of education and experience. Demonstrated experience with: Policy development, crisis management, emergency preparedness, and leading workplace violence prevention programs. Managing teams in a 24/7 operation, including scheduling, training, and performance evaluations. Collaborating with union representatives and applying collective bargaining agreements. Security technologies including access control, CCTV, and incident management systems. Preferred Education And Experience
Master’s Degree preferred in a relevant discipline (e.g., Public Administration, Healthcare Management, Security Studies). Prior experience working in a unionized hospital, academic medical center, or behavioral health setting. MOAB (Management of Aggressive Behavior) or AVADE training. Certificates, Licenses, Registrations Required
Valid Massachusetts Driver’s License required. CPR certification required within 6 months of hire. Certificates, Licenses, Registrations Preferred
AHSS Certified Healthcare Protection Administrator (CHPA) FEMA ICS 100, 200, 700, and 800 certifications Incident Command System (ICS) and HICS (Hospital Incident Command System) Management System certification Knowledge, Skills & Abilities (KSAs)
Exceptional verbal and written communication across all levels of the organization. Strong leadership and team management abilities, including performance development, conflict resolution, and staff motivation. Advanced organizational and planning skills to manage multiple priorities and large-scale operations. Effective problem-solving and critical decision-making, especially during emergencies. Expertise in crisis management and de-escalation techniques and conflict mediation in sensitive environments. Proficiency in security systems (CCTV, access control, alarm systems, incident management software). Thorough knowledge of healthcare safety, security, and emergency preparedness regulations (TJC, CMS, OSHA, state/federal laws). Familiarity with regulatory standards from TJC, CMS, OSHA, and NFPA. Equal Opportunity Employer/Disabled/Veterans According to FTC guidance, be aware of employment offer scams. Our current job openings are listed on our website and applications are received through our site. We do not request downloads of applications, and job offers are not extended via text or social media. We do not ask individuals to purchase equipment for employment. Seniority level
Director Employment type
Full-time Job function
Other, Information Technology, and Management Industries: Hospitals and Health Care
#J-18808-Ljbffr