Knot
Overview
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Senior Product Manager
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Knot . Get AI-powered advice on this job and more exclusive features. About Knot
Knot’s mission is to empower consumers and businesses alike with connected merchant and banking experiences. Knot is like “Plaid for merchant connectivity.” We are building a platform connecting merchants to the many applications that consumers and businesses interact with every day. Our flagship CardSwitcher product allows consumers to instantly update and manage their cards on file with online merchant accounts (e.g. Netflix or PayPal). Newer products like TransactionLink support the retrieval of item-level transaction data, while Shopping enables native purchasing and checkout capabilities for any app. We are building many new products on top of our merchant connectivity platform. Founded in 2021, Knot was founded by two brothers and Thiel Fellows and today powers connected online payment experiences for hundreds of thousands of consumers. Knot is backed by investors including Nava Ventures, 8VC, American Express, Plaid, and leaders from prominent companies. What You’ll Do
Work with an engineering team to build new products that interact with direct merchant integrations (read/write data) and solve specific customer problems (exposed via API and webhooks) Improve funnels for the CardSwitcher product via UX enhancements and deep personalization Develop transaction data features for the TransactionLink API (e.g. membership info, fulfillment lifecycle info, product recommendations) Build PLG features to help customers explore Knot’s products through data and visualization and sign up without direct team interaction Enhance developer experience to simplify Knot integration (e.g. MCP, CLI tool, SDKs, 1-click testing) Develop enterprise features (e.g. direct issuer processor integrations, localization, audit logs, observability, custom billing) Contribute to AI-native validation and healing systems for merchant integrations You Will Also
Talk to customers frequently via Slack and calls to understand needs and influence roadmap Collaborate closely with the engineering team to support building the right products Find ways to automate mundane work inside and outside your team Maintain a high pace for the team and those around you What You’ll Need To Get The Job Done
2-8 years of startup experience Strong analytical and decision-making abilities Resilience under pressure in high-stakes environments Attention to detail and ability to handle edge cases Relentless drive and strong product sense Technical fluency with some engineering or CS background to understand complex systems and collaborate with engineers What We Offer
5 days/week in our NYC office in Flatiron Competitive base salary, equity, and benefits 100% medical, dental, and vision insurance for you and dependents (U.S.) Unlimited PTO Parental leave Food and snacks Seniority level
Mid-Senior level Employment type
Full-time Job function
Product Management and Marketing Industries
Software Development Referrals increase your chances of interviewing at Knot by 2x
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Join to apply for the
Senior Product Manager
role at
Knot . Get AI-powered advice on this job and more exclusive features. About Knot
Knot’s mission is to empower consumers and businesses alike with connected merchant and banking experiences. Knot is like “Plaid for merchant connectivity.” We are building a platform connecting merchants to the many applications that consumers and businesses interact with every day. Our flagship CardSwitcher product allows consumers to instantly update and manage their cards on file with online merchant accounts (e.g. Netflix or PayPal). Newer products like TransactionLink support the retrieval of item-level transaction data, while Shopping enables native purchasing and checkout capabilities for any app. We are building many new products on top of our merchant connectivity platform. Founded in 2021, Knot was founded by two brothers and Thiel Fellows and today powers connected online payment experiences for hundreds of thousands of consumers. Knot is backed by investors including Nava Ventures, 8VC, American Express, Plaid, and leaders from prominent companies. What You’ll Do
Work with an engineering team to build new products that interact with direct merchant integrations (read/write data) and solve specific customer problems (exposed via API and webhooks) Improve funnels for the CardSwitcher product via UX enhancements and deep personalization Develop transaction data features for the TransactionLink API (e.g. membership info, fulfillment lifecycle info, product recommendations) Build PLG features to help customers explore Knot’s products through data and visualization and sign up without direct team interaction Enhance developer experience to simplify Knot integration (e.g. MCP, CLI tool, SDKs, 1-click testing) Develop enterprise features (e.g. direct issuer processor integrations, localization, audit logs, observability, custom billing) Contribute to AI-native validation and healing systems for merchant integrations You Will Also
Talk to customers frequently via Slack and calls to understand needs and influence roadmap Collaborate closely with the engineering team to support building the right products Find ways to automate mundane work inside and outside your team Maintain a high pace for the team and those around you What You’ll Need To Get The Job Done
2-8 years of startup experience Strong analytical and decision-making abilities Resilience under pressure in high-stakes environments Attention to detail and ability to handle edge cases Relentless drive and strong product sense Technical fluency with some engineering or CS background to understand complex systems and collaborate with engineers What We Offer
5 days/week in our NYC office in Flatiron Competitive base salary, equity, and benefits 100% medical, dental, and vision insurance for you and dependents (U.S.) Unlimited PTO Parental leave Food and snacks Seniority level
Mid-Senior level Employment type
Full-time Job function
Product Management and Marketing Industries
Software Development Referrals increase your chances of interviewing at Knot by 2x
#J-18808-Ljbffr